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3423 Channel Way, San Diego, CA 92110
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5 star
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9649 reviews
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Nicole
-
Child of resident/client
5.0
Very happy with our choice
5 for all categories! The facility is very clean and all staff are friendly and all my dad can say is how great the food is and he is always eating. He also does activities everyday and so much more than he ever did while at home. We are so glad we picked Point Loma estates for him.
About the facility Point Loma Estates Memory Care
At Point Loma Estates, a Sinceri Senior Living community, residents enjoy a relaxing atmosphere and an array of care service options in a warm, inviting community. Whether residents participate in activities or enjoy time in the common areas, this Sinceri Senior Living community has been designed to provide seniors with a strong sense of belonging and engagement. Just off of Interstate 8 and close to the sandy San Diego Shores, the community allows residents to enjoy a wide range of local events, shops, restaurants, and more while living at Point Loma Estates.
With options ranging from memory care to short-term respite care services, this community is staffed with caregivers who can assist as needed. Withspecially designed memory care support, the community’s individualized care programs offer residents a blend of programming opportunities and specialized living. For families looking for a temporary stay, respite care services provide short-term care in a safe, secure environment.
The intimate community provides private and companion floor plans, each offering ample storage space and a homelike feel. The Point Loma Estates team encourages each resident and family to decorate their space with all of their favorite comforts of home. Residents also have access to weekly housekeeping, laundry services, and...
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Amenities at Point Loma Estates Memory Care
Healthcare Services
- Memory Care
- Incontinence Care
- Staffing & Ancillary Services
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Professional Chef
- Special Dining Programs
- Low / No Sodium
- Organic
- Room Service
- Vegan
- International Cuisine
- No Sugar
- Vegetarian
- Meals Provided
- Gluten-free
- Restaurant Style Dining
Room Amenities
- Handicap Accessible
- Air Conditioned
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
- Complimentary Transportation
Common areas
- Outdoor Common Areas
- Barber Shop
- Meeting Room
- TV Lounge
- Indoor Common Areas
- Beauty Salon
- Central Fireplace
- Outside Patio
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Italian
- Filipino
- German
- English
- Spanish
Activities
- Yoga / Chair Yoga
- Day Trips and Outings
- Mormon/LDS Services
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Intergenerational Programs
- Reminiscence Programs
- Activities On-site
- Other Religious Services
- Trivia Games
- Pet-focused Programs
- Forever Fit
- Art Classes
- Tai Chi
- Dances
- Catholic Services
- Karaoke
- Holiday Parties
- Wii Bowling
- Cooking Classes
- Jewish Services
- BBQs or Picnics
- Live Well Programs
- Live Dance or Theater Performances
- Stretching Classes
- Gardening Club
- Devotional Activities On-Site
- Birthday Parties
- Protestant Services
- Sensory-based Programs
- Montessori Programs
- Activities Off-site
- Visiting Rabbi
- Visiting Chaplain or Priest
- Live Musical Performances
Reviews
for Point Loma Estates Memory Care
Write a review
A Place for Mom has scored Point Loma Estates Memory Care with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Point Loma Estates Memory Care has 40 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.2
Friendliness
4.3
Care Services
3.9
Staff
4.1
Meals & Dining
4.3
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored Point Loma Estates Memory Care with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Point Loma Estates Memory Care has 40 reviews with an average "overall experience" of 3.9 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
Anonymous - Family/friend
Not Sure
March 27, 2024
Horrible experience, can't believe they're still in business. Don't go!
It was HORRIBLE. A nightmare. Don't do it. They did not care for my loved one. They did not change him the way they were supposed to, they didn't make sure he ate, he was left dirty, and they didn't care.
Nicole - Family/friend
Memory Care
March 20, 2023
Very happy with our choice
5 for all categories! The facility is very clean and all staff are friendly and all my dad can say is how great the food is and he is always eating. He also does activities everyday and so much more than he ever did while at home. We are so glad we picked Point Loma estates for him.
Response from Point Loma Estates Memory Care
March 28, 2023
Hello! We want to thank you for leaving a positive review with us. Here at Point Loma Estates, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.
Anonymous - Family/friend
Memory Care
March 11, 2023
Review for Point Loma Estates Memory Care
The staff is kind and accommodating, but they are unable to care adequately for my loved one. We moved him soon after placing him there. The residents are nice, and there are lots of activities.
Response from Point Loma Estates Memory Care
March 20, 2023
Here at Point Loma Estates, we value all opinions, whether negative or positive and would love to reach out to you personally to hear more about your concerns. Please get in touch with the community directly or reach out to our corporate team at Contact@SinceriSL.com so that we can understand and alleviate your concerns.
anonymous - Family/friend
Memory Care
January 11, 2023
our families experience
A nice community but the communication could definitely be improved on
Response from Point Loma Estates Memory Care
January 19, 2023
We are happy to hear that you have had a positive experience with us! Here at Ponderosa Lodge, we pride ourselves on giving our residents and their loved ones excellent care. We hope to continue having these positive experiences with you in the future to come!
Razieh Alvandpour - Toured community
Memory Care
August 17, 2022
Pollutions
This nursing home is located in the middle of a body shop, a mechanic shop and a junkyard.
The junkyard is loaded with broken, damaged cars, boats, bicycles and anything you name it from 100 years ago…!
This is a private property used for living and business.
Cats, raccoons, passim, rats live and poop, urinate, vomit and deliver babies there…
When it rains, you must see what comes out of that area with rain…
Sun drys all this pollution and we inhale ??????
When it rains, it washes away all these poop , vomit and urine to our ocean and the rest of our town!
Is there anyone who cares for their family members living environment…!?
I hope so????
A concern senior citizens
Response from Point Loma Estates Memory Care
August 22, 2022
We are very sorry to hear that you had a negative experience with us. Here at Point Loma Estates, we pride ourselves on giving excellent care, and we make it our top priority to ensure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us directly so that we hopefully resolve the issue.
Jack - Family/friend
Memory Care
July 27, 2022
My Review of Point Loma Estates
I've been very happy with them so far. Everything has gone pretty well, minus a few minor bumps in the road. It's a good facility with friendly staff. And it's a cost effective solution for memory care patients.
Response from Point Loma Estates Memory Care
July 29, 2022
Hello! We want to take the time to thank you for leaving a positive review. Here at Point Loma Estates, we pride ourselves on giving excellent care. We appreciate you being patient during these unprecedented times. We hope to keep having these positive experiences with you in the future to come!
K Davis - Family/friend
Memory Care
June 23, 2022
Highly recommend very friendly committed staff
The biggest selling point of Point Loma Estates Memory Care is their staffing team. It has been the same staff before covid and all throughout - they are so dedicated and committed to their residents. They have little to no turnover there and their friendliness gets 5 plus stars. We have not eaten the meals there ourselves but our loved one does seem really pleased. They offer plenty of activities and they have a lovely nice outside park area. It has a smaller feel to it which we like, the residents can step out of their rooms without getting lost or confused walking through the hallways.
Response from Point Loma Estates Memory Care
June 27, 2022
Hello! We want to take the time to thank you for leaving a positive review! Here at Point Loma Estates, we pride ourselves on giving excellent care to our residents and their loved ones. Thank you again and we hope to keep having positive experiences with you in the future to come!
LM - Family/friend
Memory Care
June 3, 2022
Not a good experience.
It was not the best experience.. they were nice at first to get you in but when we got my mom in there it was not good. She was only there 2 weeks. Granted she declined very rapidly, I don't think they knew how to care for her. One helper brought her in the visiting room in a wheelchair w no feet. My moms feet were just dragging on the ground as she'd slid down in the chair.. she was not kind, saying nothing, just pushed her in the room and left. It took at least 4-5 days to get her meds right, she needed them put in food and they kept telling me, I hand her the pills but she won't take them.. no she need them in food! again it was not a good experience. Then she had a stroke and no one told us.. once we found out we took her home next day.
Response from Point Loma Estates Memory Care
June 6, 2022
We are very sorry to hear that you had a negative experience with us. Here at Point Loma Estates, we pride ourselves on giving excellent care and we make it our top priority to make sure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us directly, so that we hopefully resolve the issue.
anonymous - Family/friend
Memory Care
May 31, 2022
Highly recommend, great staff
They really made the process very easy and seamless for our family. They were very understanding about dementia and Alzheimer's and were able to put our family at ease while placing our grandfather. I would highly recommend Point Loma Estates
Response from Point Loma Estates Memory Care
May 31, 2022
Hello! We want to take the time to thank you for leaving a positive review! Here at Point Loma Estates, we pride ourselves on giving excellent care to our residents and their loved ones. Thank you again and we hope to keep having positive experiences with you in the future to come!
Anonymous - Toured community
Memory Care
May 27, 2022
Tour of Point Loma
I toured Point Loma Estates Memory Care, but it wasn't a good fit for our family. We chose another community as it boiled down to the proximity of my loved one.
Response from Point Loma Estates Memory Care
May 31, 2022
Hello! We want to take the time to thank you for leaving a positive review! Here at Point Loma Estates, we pride ourselves on giving excellent care to our residents and their loved ones. Thank you again and we hope to keep having positive experiences with you in the future to come!
Heather - Family/friend
Memory Care
May 9, 2022
Family Oriented and Peace of Mind
We are very happy with Point Loma so far. There is a sense of family. They are very caring. Every time I call they know who exactly who I am and who I am checking on. All the med techs are very caring. The community is very clean. I am kept in the loop with everything. There is a doctor and nurse that visits the residents each month.
The staff are very engaging with the residents. There are lots of celebrations each month. The staff are very good at redirecting my loved one when asking when they get to go home. The staff has had very little turnover in the last 10 years.
I am very satisfied with the care my loved one is receiving.
The food seems to be very good. My loved one is eating the food, and has perked back up in color. The meals are well balanced. The food is delicious.
The medication management, laundry, housekeeping, bathing assistance and more are some of the care the community is able to provide my loved one. My loved one's room is always clean.
The apartment, care, utilities, transportation and all the meals are included in the monthly rate.
Response from Point Loma Estates Memory Care
May 11, 2022
Hello! We want to take the time to thank you for leaving a positive review! Here at Point Loma Estates, we pride ourselves on giving excellent care to our residents and their loved ones. Thank you again and we hope to keep having positive experiences with you in the future to come!
Barry K - Family/friend
Memory Care
March 22, 2022
Would Recommend
Take a good look at them, they are worth the look. They seem to be doing as advertised.
Response from Point Loma Estates Memory Care
March 23, 2022
Hello! We want to take the time to thank you for leaving a positive review! Here at Point Loma Estates, we pride ourselves on giving excellent care to our residents and their loved ones. Thank you again and we hope to keep having positive experiences with you in the future to come!
Tanya - Family/friend
Memory Care
March 10, 2022
Safe and Well Cared For With Peace of Mind
Overall we were happy with our experience here. The staff were attentive, friendly, and kind. There were times my loved one's items would get lost in the laundry and I wish this could be improved a bit for the residents.
The community would say they had activities going on, I would see the resident's sitting in a common space. I'm unsure of specific activities that the resident's have.
The food was good.
Response from Point Loma Estates Memory Care
March 14, 2022
Hello!
We want to take the time to thank you for leaving a positive review! Here at Point Loma Estates, we pride ourselves on giving excellent care to our residents and their loved ones. Thank you again and we hope to keep having positive experiences with you in the future to come!
anonymous - Toured community
Memory Care
October 21, 2021
Tour of Elmcroft
Our tour with Elmcroft went great. All of the staff were friendly and informative. We felt the facility was too small and was not as clean as it could have been. It just did not click with us
HW - Family/friend
Memory Care
April 8, 2021
Flexible Staff
The care has been good. The communication is a little weak. It's very hard to evaluate because we moved in during Covid lockdowns. It's been a very strange time. I know they've had some substitute staff when their regular staff had to quarantine. They do have a singe RN on staff. That person changed over during the pandemic. The same activities people are still there. The activities are fairly standard for any care facility, but I know the activities staff stepped in to do a lot of the caregiving to the extent they could during the pandemic. They've had to be flexible in crunch time when most of the staff was out yet they had more responsibilities than ever. I've not had the food, but I can see that my loved one is gaining weight - in a good way - that's great too see in a memory care unit.
Anonymous - Family/friend
Memory Care
June 8, 2020
Nice community
Eimcroft was clean and the staff were friendly. You really have to stay on top of things to get things done. Some of my dad's personal items went missing, They offered activities but my dad chose not to participate. The food was not good and served cold. I chose this community because availability and location.
Anonymous - Family/friend
Memory Care
May 26, 2020
Fantastic staff and community!
The staff was great, they were so accommodating with my loved ones. We couldn't speak highly enough with them. The care the staff gave was great. The activities were great, the staff did a great job with getting my mother-in-law to engage as much as they could. Elmcroft of Point Loma is an excellent value!
Anonymous - Toured community
Memory Care
January 10, 2020
While the facility was nice enough and the residents
seemed well cared for, I really did not like the location. I felt like I had to watch over my shoulder when walking to and from my car. I did inquire about this and was told, they really have not had any problems and it was safe.
Anonymous - Toured community
Memory Care
September 12, 2018
I liked the layout of the facility & the fact that there were only 40 patients. There was no strange odors & lighting was good. I did not have the opportunity to interact with residents or view interactions between residents and caregiving staff. I differently would need to revisit the facility & ask more questions.
Anonymous - Toured community
Memory Care
February 1, 2018
Felt very welcome by all staff on our initial visit. Residents were having lunch, food looked tasty and plentiful. Grounds were immaculate. Interior up to date
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Frequently Asked Questions about Point Loma Estates Memory Care
A Place for Mom has scored Point Loma Estates Memory Care 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (619) 224-7300 to reach a resident at Point Loma Estates Memory Care.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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