Elk Ridge Alzheimer's Special Care Center

5 Reviews

• (4)

  A Place For Mom

• (1)

  SeniorAdvisor.com

I put my aunt in this facility when it was just opening up and was brand new. There was a certain amount of chaos due to that and the manager we spoke to left soon after she was in here, but has since then returned. I do believe this contributed to the issues we had. I had to remove my aunt very shortly after because she had an emergency hospitalization due to the level of care she received here. She was dehydrated because no one was keeping track of her food or liquid intake. The hospital staff told me that this should not have happened. I feel like they are so busy taking care of the higher maintenance residents, that they do not put much care into the residents who are more quiet. I was very unhappy with the quality of care she received here and would not recommend.

The community is good about keeping up on the cleanliness. The staff is also very friendly. Any extra care that is required for your loved one, however, you do need to pay more for. The cost of Elk Ridge is already pretty steep, so the added fees can be concerning. Whenever I call in with a request for care with my loved one, the staff is always willing to follow through. The community has had problems in the past with retaining staff and as a result, there don't seem to be quite enough activities that appeal to everyone. The food is also just adequate. During the Covid-19 pandemic, the community has been a bit slow with communicating what exactly they are doing to protect the residents.

If you do your research, you will find that Elk Ridge has everything your loved one could ever need and more. The staff are interactive and the residents can freely move around, are engaged, and are not confined. I can't say enough about Elk Ridge that I am going to volunteer there, that's how much I love this place. I call it a pearl of places because they allow residents to live out their lives with dignity and respect. When you go there, you get everything your family member could ever need. Even though my sister passed away, the staff still check in on me to see how I am doing. They are awesome!