3007 Pickett Road, Durham, NC 27705
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Meals & dining
Value for cost
It is a good deal. The people were nice. I'm happy with it. [name removed] has been wonderfully good to work with.
The value for the money is very good in this community. Communication is average but they keep us informed. The food needs more veggies, less starches, and More variety in general. I would not recommend this community based on my experience. The community is clean and the location is nice. I like to design of the community and it just been refurbished.
The community is kept clean and the staff members are very friendly. The meals and dining service here is very good, and the activities they offer are very good.
The pandemic has limited several services for the residents. They've made some upgrades to the building. The food is Mediocre.
Response from Durham RegentApril 8, 2021
Hello, thank you for your review. We understand that due to protocols put into place to ensure the safety of our residents, that our normal operations had to shift. We look forward to continuing to be able to reintroduce activities and outings for our residents safely, as protocols and guidelines allow. Thank you
We chose Durham Regent because of the rooms, they are amazing. He had a 2 bedroom with windows all around. I ate here a lot and the food was about a 4 out of 5. It was pretty good, they did have a chef who prepared the meals for the residents. It seemed to me that the people here were all kind and welcoming, I felt like it was a good place to be and I could see myself being here at some-point. I would and have recommend this community.
We chose Durham Regent because they allow pets with the residents. Also, even though it is an older facility, it has been very well maintained. The room sizes are pretty spacious. We have had an issue with the food, my mom has dietary restrictions and every time she gets her food she has something she is not supposed to have. I have had to reach out to the staff numerous times, and it has not been fixed yet. I would recommend this community.
I would say because of the current environment, this doesn't reflect for the cleanliness of the rooms. They stopped dusting the rooms due to COVID I recently removed my father due to the emergency calls, and they didn't let me know about them until the third one. They do have a calendar elevators of activities. They had music, church, bingo, multiple activities every day that were scheduled. A lot of these activities ended due to COVID and it caused a lot of people to move out.
I am grateful to all staff and those in charge at Durham Regent Retirement Home for their support, dedication, thoroughness, respect, and competency in management and attention to safety and health of residents. They have managed with special changes in place during this time due to pandemic, regular updates regarding our progress, needs, explanations, kind support & reminders PRN as well. In prior review I expressed concerns and distress over difficulties in development of trust & positive problem-solving relationship with [name removed] . Since then, we have clarified our perceptions and concerns. She responded clearly, kindly and respectfully. She is clearly an intelligent woman who took a little quiet time to listen and her response (verbal & non-verbal) show of understanding & respect has made a great difference especially at this time for me while I am dealing with physical pain and some especially difficult losses at this time. I have some medical problems that require some dietary adjustments. I have been requesting the changes in meals without having thought to explain the reason until yesterday. ?? I clarified medical concerns including (medication)which I hadn't thought to provide. They had been kindly trying to meet my perceived "preferences" in food. After we discussed it together, Director suggested I discuss concerns with MD, perhaps with possible dietary referral to MD for Dietitian as consult. I have been receiving PT with other treatments and, as I indicated, in a lot of pain, therefore have not gone to meals when invited to dining room for more than 2-3 events outside of my apartment since I fell, some weeks ago. I have been able to remain up to date and in contact with staff. I expect to be able to return to some dining room meals soon. I am grateful to Durham Regent Retirement Home Staff for feeling of confidence and support with clear safety education, assistance with problem-solving and precautions during this difficult time. My prayers are for the continued safety of Directors, all staff, residents and families of both.
A shout out and a loud THANK YOU to all staff and caregivers. Living here with your wonderful service and so many wonderful friends us making my "declining years" as special as I could ever wish!
I am very grateful for the new way you package food now. Everyone on the staff is helpful and all seems good thus far we’ve all gotten thru the numerous lockdowns, the Two blackouts and the generator and the two fire alarm problems just fine, I’m working on my own in my room in projects, reading, composing, practicing a lot, and have friends and family outside of the Regent. And I practice safety measures at all times when I DO go out, so I’m in good shape. So, I thank you for continuing to run the Regent very well.
The community normally looks good and we have not had any issues with the staff. The community was just painted and they take good care to maintain it well. They do come into my dad's room and clean it once a week. There are always activities available for the residents to participate in. The food is pretty average. Durham Regent is a good value for the price. There is also paid resident parking.
The staff seem very concerned and supportive of the residents and they provide a lot of family support. We liked what we saw when we walked into the building. We liked the interaction with the staff. They were very friendly and we appreciate their willingness to welcome residents with challenges. We also like that the cost is affordable
Response from Durham RegentMay 13, 2020
Hi there, thank you for the 5-star review! We appreciate you taking the time to share your experience at our community.
Friendly, attentive, my concerns are regarding cleanliness, trash outside, affecting smell.
My mom lives here in her transition from Florida. It is at a good location that will allow me to check on her to or from work/church.
We are so grateful for Durham Regent in Durham, NC. My brother spent his last several months there, enjoying his room, enjoying the dining room and loving the food, gaining new friends. It is a wonderful place and we had no complaints whatsoever. They were very attentive and were always there for us. I would recommend this place to anyone and everyone. My brother passed away on July 19th and we miss him very much.
Response from Durham RegentFebruary 9, 2019
Hey Pearl, thank you for the 5-Star review. We are sorry to hear about your brother passing but are happy we provided a wonderful home for him.
[Name removed] was a great guide for us at both Durham Regent and Emerald Pond. A room at either may be an ultimate solution!!
Very pleasant staff, everyone was super friendly. Rooms seem nice. Like the balconies except the views. Perfect area for us.
Zero stars-horrible visit. My appointment was confirmed and I arrived 15 minutes early only to find an empty reception area. While I waited in the reception area, I heard two very loud voices coming from an upper floor and based upon the conversation they were staff members. After waiting another 10 minutes, I went to another floor where I found two staff members. Neither employee asked if I needed help, so I introduced myself and told them the purpose of my visit. The assistant manager than jumped up from her chair and introduced herself. She apologized and told me that she was not aware of my scheduled visit; however, she proceeded to try to help me. I was shown two apartments but not the entire complex. In one hallway there was debris on the floor. When I commented about the mess, the assistant indicated that she didn’t know why it was there. No attempts were made at that time to ensure that the debris was removed. I was given a brochure about the community but no other information. I asked a couple of questions, but left feeling that I had wasted my time. The assistant apologized several times. After the appointment, I received a call from the general manager asking how I enjoyed my visit. I gave her an honest answer and she assured me that she would address the problem with the assistant manager. It appears the assistant didn’t check the schedule and that’s why she wasn’t aware of my visit. The GM asked if she could personally show me the facility and I politely declined. Everything always works out for the best... I had a good opportunity to see how the facility operated when senior management is not around. So to everyone who is looking for a place for mom- drop by the facility unannounced to see how it really operates.
Response from Durham RegentMarch 13, 2018
Hi there, thank you for taking the time to leave us an honest review. We're disappointed to hear of the negative experience you had at Durham Regent. Please know we have communicated your experience with the community and look forward to improving for future guests. Please reach out to us if you would like another tour of our property. We would love to show you how we are helping older independent people live better. Thank you!
My dad is doing good living here. He is starting to make friends and interacting with residents at mealtime. He is not doing the activities by choice it's not his thing. The staff is very friendly and nice. He is liking the food. The community is very nice and well maintained. Dads room is very spacious he is very comfortable in it.
I have recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our visit and made sure to provide us with lots of helpful information. I liked the open floor plan and great amenities they had for all of the residents. It was just not the right fit in the end decision for my mother.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.