Creek Side Terrace

I would like for the staff to be checking on my loved one for dressing and hygiene care more. There have been times that my loved one's items have gone missing during the laundry services. The staff are pretty approachable and seem concerned with the questions or concerns the family has. Creek Side is assisting with medication management and bathing for my loved one.

Hi the place is kept clean meals are on time and pretty good,but the snacks they say they have they don't usually have. when you ring your buzzer for assistance it can take up to an hour at times for someone to show which would not be good in an emeregency.when the staff tells you they will be right back that means sometime that day definitely not right away.I have to ask usually 2 or 3 times to get something done.

My husband's parents went into the facility together. Much was promised during the tour and little was provided. The meals ended up being prepared by whoever had a free moment. Not good at all and forget about the offer to make you something else if you just couldn't eat another dish of mac and cheese. Management promoted this feature big time. No helpful services to help get residents to and from appointments safely. After my father-in-law passed away they were pushy to get his widow into the smaller room and hounded us all the while we were trying to get it done. Even brought in someone to look at the room the day of his funeral. Less then two days after his mother passed they were pushing to get her things out of there, claiming the room was promised to someone needing to get in. (The room was paid for until the end of the month and they had open rooms available.) Thread bare staff causing issues when medication is supposed to be provided in a timely manner.

Seemed nice, rooms were a decent size and it was clean. Location not to appealing, the view was the highway and not much else. Seemed a bit to pricey considering location.

I have no complaints about how things went for my mother while she was living at this community. The staff treated her just like family and where very attentive to all of her needs. I could have not asked for a better place for her to be at and I would highly recommend it to anyone interested.

Very, very nice!! All of the staff and workers are kind and do their job well.. They are caring and also communicate well with my aunt and the family who all comes to see her.. We are more then satisfied!

Couldn't have found a more wonderful place for my husband, and he's doing very well there!! Family like ambience, all staff are most caring and compassionate, and seem to actually enjoy their work. Best choice we could've made!!

This community is extremely under staffed and the staff here is not knowledgeable about dementia and how to deal with people with dementia.My father's room wasn't getting cleaned daily and his bathroom was not cleaned in an appropriate manner. I have a lot of concerns about this community. They do not offer a lot of activities for the residents so I did recommend for the community to start adding more activities. They really don't offer much of anything, we are very disappointed. There is a lot of improvements that need to happen before I would recommend this community.

Facility was clean, well lit and nicely decorated. Residents seemed well cared-for and appropriately dressed. Staff was wonderful and very accommodating. There seemed to be many activities available to the residents. Rooms were nice. Outdoor area is very small and not secure.

Very nice. No foul odors. Friendly staff. Assisted living and memory care only. Large two building arrangement. 50 residents in one building and smaller amount of residents in the other. Always have three staff 24/7. Many rooms available for couples with private bath. Others are single rooms. 2 Large great rooms. One with Bigscreen tv the other with fireplace. Bright and open feel. Security for residents.

Very nice. No foul odors. Friendly staff. Assisted living and memory care only. Large two building arrangement. 50 residents in one building and smaller amount of residents in the other. Always have three staff 24/7. Many rooms available for couples with private bath. Others are single rooms. 2 Large great rooms. One with Bigscreen tv the other with fireplace. Bright and open feel. Security for residents.

So far we are satisfied, it's a tough adjustment, but they are trying. They are working to get my loved one involved. I don't really have any concerns over the cleanliness, or the food, or the friendliness of the staff. So far things are going okay. We chose them for how close to us they were, the price, and the overall conditions.