There isn’t enough time or space to convey how amazing this facility is- and not just the building...it’s the people in it!!!!! The people are top notch. Above and beyond with their care, kindness and responsiveness. I still get overwhelmed by what a dream it has been to have my father here. We had SO many bad experiences before coming here. I doubted we would ever get my father good care .....and then came Cornerstone. I was in disbelief, thought it might be short lived, but, no- it gets better and better. Do not hesitate for a second to put your loved one here.... Read more
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(19 reviews)
4.7
4.4
5.0
4.6
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4.5
There isn’t enough time or space to convey how amazing this facility is- and not just the building...it’s the people in it!!!!! The people are top notch. Above and beyond with their care, kindness and responsiveness. I still get overwhelmed by what a dream it has been to have my father here. We had SO many bad experiences before coming here. I doubted we would ever get my father good care .....and then came Cornerstone. I was in disbelief, thought it might be short lived, but, no- it gets better and better. Do not hesitate for a second to put your loved one here.
Response from Cornerstone at Milford
June 29, 2022We couldn’t be more grateful for your glowing recommendation! We agree, our staff loves what they do, and that shines through in their compassionate care and kindness. Thank you for trusting us to provide the best possible quality of life for your Dad– he has been such a ray of light in Cornerstone! We can’t wait to continue to see him thrive here.
The community is always kept very clean and the staff members are excellent. The meals and dining get a 4 star rating right now because they are in somewhat of a lockdown so the dining service and meals are a little limited. However, the activities are awesome there is always a ton of things going on during the day.
We had my 92-year-old father-in-law living with us as it became apparent that he was not doing well on his own at home. When we were looking for a place for respite care so we could go on vacation, Cornerstone had a very flexible policy that suited us well. He took a tour and said he would be happy to stay there for 2 weeks, but only while we were away. When we returned from our vacation, he liked it so much that he decided to stay! It's now been 4 months, and he still is very happy there. The staff is so caring and attentive. Everyone is focused on what is best for the residents, and they truly make him feel welcome and part of the Cornerstone family. He has much more freedom to decide what he wants to eat and to do than he did at our home, and we love the convenient location so we can visit frequently.
Response from Cornerstone at Milford
November 16, 2021Bertha, we truly appreciate your kind words and feedback. Your father-in-law has been a fantastic addition to our community. He is eager to attend many of our EnrichedLIFE programs from morning exercise to travel lectures and tons of great concerts in our piano lounge. We're so glad you took advantage of our short-term respite program to give our community a try and give your father-in-law a chance to experience all of the perks of residency before he decided to make the permanent move. We're so glad he did!
This has been a blessing for my loved one and family. The staff is very friendly. The residents are treated with respect. Some of the activities available include movies, exercise groups, family dinners, and more for the resident to choose from.
Response from Cornerstone at Milford
November 11, 2021Thank you so very much for your kind words and feedback. We strive to offer a variety of enriching programs & opportunities that meet our residents' unique needs and desires to learn new and exciting things every day. I am extremely proud of the community we have built with a team of valued associates who lead with their heart. We are so thankful to have you and your loved one a part of our Cornerstone family. - Michelle Hamilton, Executive Director
The care has been excellent and the staff has been great to work with. The overall responsiveness to my mother's needs has exceeded our expectations. The transition has been eased by their focus on keeping her engaged and comfortable at the same time. I highly recommend them to anyone in need of senior care for their family member.
Response from Cornerstone at Milford
October 8, 2021John, thank you so much for your incredibly kind words about Cornerstone. We are so glad to have [name removed] join our family here. She is such a wonderfully vibrant woman who has quickly made friends and taken the front row seat in many of our enriching programs including art discussions, live concerts and our recent patio tea parties! Making the move to assisted living often comes with a lot of emotion. I'm so glad to hear that we were able to help your family through this process so smoothly, giving [name removed] a warm transition. We were thrilled to include your sister here recently as a volunteer leading a lovely crafting group and we look forward to working together in the future! If you ever need anything, don't hesitate to reach out, and thank you for sharing your experience.
In my mother's apartment specifically, we thought they could have done a better with cleaning the floors and the bathroom. Overall, however, the community was pretty clean. In the memory care side, they do a good job with getting to know the residents' habits really well, like their likes and dislikes. They could do better with personal hygiene with my mother. There are some small things that they won't do that are difficult for her to do on her own. When the community went on lock down as a result of the Covid-19 pandemic, we asked how they were going to handle my mother's personal needs since outside professionals were not allowed in anymore. All the directors at the community stepped up themselves and offered assistance to the residents, as opposed to sitting aside and managing the process from afar.
Response from Cornerstone at Milford
December 16, 2020What a difficult year it has been due to the pandemic. Throughout 2020, we believe we successfully stayed focused on our core values and mission to support, care for and boost the spirits of the seniors who call Cornerstone at Milford their home. Our collective efforts have been rewarded in droves by the love and constant support of our residents and their families, including you! Thank you especially for giving a shout-out to our directors. Our onsite management team fostered teamwork and a culture of respect, support, inclusivity and joy despite all the hardships we lived through. We consider our entire team heroes who took care of the most vulnerable during Covid. We acknowledge that cleaning individual apartments wasn't up to our usual standards back in the spring when you wrote this review. With residents "self-quarantined" for several months eating every meal in their apartments, things got messy. To keep residents and staff as safe as possible from the threat of catching and spreading the virus, we directed housekeeping to spend as little time in apartments as they could and prioritize cleaning bathrooms. The minute the Covid spike dropped in MA and the quarantine was lifted, we did a deep cleaning of every apartment starting in late June through the summer. We are now back up to our usual rigorous cleaning schedule. We are so happy that Assisted Living residents and staff have been included in the first round of vaccinations in MA. Our families are resting easier knowing their loved ones are living in the VERY safest of places for the foreseeable future! Of course, we will continue to follow all public health directives concerning social distancing and mask wearing, as well as our own robust safety protocols, including screening, testing and sanitizing until it is absolutely safe to discontinue these measures.
Our mom was a resident of Compass and we could not have been happier with the caring team that supported her while she was there. They took great care to really get to know her and once they discovered that she was a teacher and loved poetry, they added a "Poetry with M." on the recreation calendar where she taught a class to other residents. She was engaged in a highly meaningful and personally engaging activity. She was also able to continue to enjoy another passion - visiting the Museum of Fine Arts in Boston, while a resident at Cornerstone. The design of the Compass area is amazing for memory impaired people with lots of light, outdoor spaces, common and quiet areas for visiting and bright apartments. Both my sister and I work in health care and really researched places before moving mom to Cornerstone and could not have been more pleased with our decision.
Response from Cornerstone at Milford
November 12, 2018Joan and Carolyn, thank you for taking the time to review our community. The crux of our Compass programming is lifelong learning. Everything we plan is designed to engage residents in the activities and hobbies that they love and/or to entice them to try something new. Our poetry group is a perfect example of how we keep to this philosophy! Mom loved poetry and through this group she got to explore something she is very passionate about, while at the same time, she has helped introduce so many of her friends and neighbors to something they may have never considered. Our primary goal is to improve each resident’s quality of life, not only meeting their physical needs but also helping them to grow and feel fulfilled.
We toured at Cornerstone at Milford, and though that the community was very nice. We certainly liked the very friendly staff there, but thought that the community was too far way and too large for my loved one.
Response from Cornerstone at Milford
January 3, 2018I'm glad our staff made a good impression on you during your visit to our community! I understand how size factors into your decision to choose a new home for your loved one--you want to be sure they will get the attention and care they deserve, and that they won't get lost in the crowd. We have programs in place that make the community feel more intimate and allow staff to really get to know each and every resident. Improving resident quality of life is our primary goal. We've found that our residents enjoy the spaciousness of Cornerstone because it gives them more choices and opportunities to make friends, engage in their favorite activities, and make lasting memories. If location is still a big concern, check out Senior Living Residences' full list of communities at www.seniorlivingresidences.com. Perhaps one of our sister communities is closer to you so you can visit more often. Please contact us if you have any additional questions or if we can further help you in your search. We want to be a resource to you in making this important decision. --Beth Patras
I like the tour from the nice staff what had a lot to offer us. The environment was good and the community was clean with a nice environment. The menu looked appealing. We would recommend that families tour this community for the options available.
Response from Cornerstone at Milford
August 18, 2017Thank you so much for taking the time to leave a review. I am pleased that you've had such a positive experience on your tour. Our community is the residents' home, and we do our best to keep it up to their standards. That includes the menu! Residents provide a lot of input to Chef Dave and this is what keeps our daily menu options as fantastic as they are. We truly appreciate your recommendation and hope to see you in the community again soon. -- Beth Patras, Executive Director
Everything went good while my mom was there. They were great to my mom. The staff took very good care of my mom. The community was clean and neat. The food was good it just did not end up working out for us.
My favorite so far. Everything is modern and keeps residents needs in the forefront. I had a great time visiting and talking with some of the residents who gave glowing reviews. The staff could not be more friendly and helpful.
It was a beautiful place to visit. It was clean and the residents seemed happy. The room I was shown was really nice. I didn't notice anything going on. Nothing seemed alarming here. The matter of location was not close to the family.
I thought this was a fancy community and it seemed like apart of other another corporation. The tour was impressive and I did have lunch. I thought it tasted very nice. This was also another community in my top choices.
Aurora is in her 80s and complications from diabetes kept her hospitalized or in rehabs for about a year. Between her limitations and medical facility indifference, we nearly lost her three times. The healthcare system had been treating her as on old woman who had outlived her purpose; this added to her complications. They were virtually ready to dispose of her. When her condition finally began to improve, there were decisions to be made. She couldn't leave to live alone at home any longer. She had been turned off of Assisted Living facilities from earlier introductions. "I've been to those places. I know what they are; I'm not going." Then she visited Cornerstone. We spent quite some time with the administrative staff and with several residents. When we asked residents away from the ears of staff to give us a "real" review, EVERY person said they loved living there! As for Aurora, her first impression was positive: "This place doesn't smell old!" At the end of the tour Aurora was asked that if a room was available, would she be interested. She replied: "Can I move in today?" We were in shock, but pleased beyond belief. The staff was able to find her a room and her life has truly changed for the positive. The woman who could barely walk the length of the corridor to her room now "races" there with her walker. That is, she races there when she's not enjoying the many functions and gatherings, or socializing with the other residents at meal time. She isn't bored or lonely. If she was, the staff are always offering a "Hi There!" to her or anyone else to make her feel welcome. For the staff, she is welcome! I'll close by saying that I've seen first had how Seniors are treated now and in the past. Too many are shuffled into a corner and ignored. I don't see that ever happening at Cornerstone! I thank God for the people in the administration and those who work there on a daily basis. You can tell it's a philosophy that is passed on from the top down. These wonderful people are a blessing to all, but especially our Aurora. Thanks to all the Cornerstone staff!
NO AEDs ON PREMISES STAFF ARE NOT TRAINED IN CPR NURSE LIMITED IN SERVICES
Response from Cornerstone at Milford
March 2, 2016All of us here at Cornerstone appreciate the favorable evaluations from the writer, especially as regards to friendliness. We do believe we have a very special community of residents, their families and staff who truly care for one another! I also want to address the concerns expressed in the same review. Our nurses here at Cornerstone provide the maximum level of nursing care permitted by Massachusetts law, including some types of direct medication administration at the resident's option. When a resident needs short-term skilled nursing services, they receive them from local visiting nurse agencies just as if the resident were still living at home. People are sometimes surprised that under Massachusetts law, a nursing home level of skilled nursing services can only be provided by nursing staff in nursing homes. The suggestion to provide AEDs onsite is a good one. Our management company is having their Director of Quality Improvement, who is a nurse, look into providing AEDs in our community. Finally, as to CPR training, our staff members who are comfortable with performing CPR are trained in CPR, and for those who are trained, we would support their decision to provide CPR to the extent that they feel comfortable and competent to do so. One thing to keep in mind is that many seniors have "Do Not Resuscitate (DNR) orders" and providing CPR for these residents would go against their stated wishes. Our CPR policy, which is shared with all families in writing, is to contact local emergency rescue personnel in the event that any person on our premises is in distress and in need of first aid assistance, including potentially CPR. I welcome feedback and suggestions, and I hope I have answered these concerns thoroughly. My door is always open to all of our residents and their families to discuss any concerns in more detail.
New resident with advancing Alzheimer's is afraid to shower. They have not showered her in over a week and also had not seen physical therapy since admission. These two issues are not being addressed. The staff is blaming the primary physician for not doing the referral for PT but not fixing the problem without the family getting involved. The family had to call the doctor again. If BU is involved with the Alzheimer's care than why can't they get her in the shower? That is one of the reasons she is there. They are supposed to be qualified to deal with a frightened Alzheimer's patient and still be able to complete activities of daily living. Maybe they prematurely admitted this resident if they do not have the qualified staff. Falling and bruises on her arms have also been an issue. Fell at least three times in the first week.
We've had a great experience with Cornerstone at Milford so far. The staff have all been very friendly and professional, and during our search they provided a lot of useful information. Everyone at the community seems well taken care of and comfortable. The facility itself is well kept and clean, and they even do a good job with the food! It is a nice place overall, and I would recommend it to others looking in the area.
All of the people that work at Cornerstone at Milford are very professional, experienced, knowledgable, caring individuals. The facility is top shelf. Talking to all levels of employees is easy.
Over all it’s a very good place. The food is great. There is an outside area. I’ve never had any trouble finding parking. I can’t imagine it being much better than this, so we didn’t really look at any other communities.
See what the neighborhood has to offer and what’s nearby:
Cornerstone at Milford offers Studio, 1 Bedroom and Semi-Private. Learn more.
Cornerstone at Milford has received an average review rating of 4.6 based on 19 reviews. See all reviews.
Call (508) 473-0035 to reach a resident at Cornerstone at Milford.
To reach a resident at Cornerstone at Milford call: (508) 473-0035
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