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Comfort Keepers - Lexington, KY

1910 Garden Springs Drive Unit 260, Lexington, KY 40504

10 reviews
For services offered:
(866) 374-4058
Comfort Keepers - Lexington, KY

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Sheila B
-
Resident/client
5.0
Rhonda
She was so caring and sweet to my husband who loved her. She answered all of my questions and was very understanding. She was never in a hurry.

About the facility
Comfort Keepers - Lexington, KY

Comfort Keepers - Lexington, KY in Lexington, KY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Comfort Keepers - Lexington, KY undefined
Comfort Keepers - Lexington, KY

1910 Garden Springs Drive Unit 260, Lexington, KY 40504

HomeWell Care Services of Lexington, KY undefined
HomeWell Care Services of Lexington, KY

141 North Eagle Creek Dr. Suite 103, Lexington, KY 40509

FirstLight Home Care of Lexington
FirstLight Home Care of Lexington

200 E Reynolds Rd Ste 3, Lexington, KY 40517

Home Helpers of Lexington, KY undefined
Home Helpers of Lexington, KY

1795 Alysheba Way Suite 4107, Lexington, KY 40509

Review score not available
8.5
Review score
2 reviews
8.5
Review score
2 reviews
5 star
50%
4 star
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3 star
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2 star
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1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Comfort Keepers - Lexington, KY

Overall Rating
4.0
Cleanliness
3.8
Friendliness
3.8
Care Services
3.8
Staff
5.0
Meals & Dining
5.0
Activities
3.8
Value for Cost
3.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Sheila B - Resident/client
Home Care
February 25, 2021
5.0
Rhonda
She was so caring and sweet to my husband who loved her. She answered all of my questions and was very understanding. She was never in a hurry.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Home Care
October 1, 2019
1.0
A disappointment
This service was terrible. I will not be referring Comfort Keepers (Lexington) to anyone. The care givers were wonderful. Very helpful and compassionate. However they had no support from management in times of need. The care giver was unable to locate the supervisor for assistance on multiple occasions. Thankful for their care givers during our time of need, but very disappointed with the operation on management's part. The care givers received no support or guidance from management, which could have helped make the transition of care much smoother!! If I could, I would give ZERO stars!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Home Care
August 18, 2017
4.0
Verified Review
Everything Is going great!!
I have no complaints about how things are going for my father since he has been using this company. The staff have all been wonderful to work with and I am comfortable with the quality of care they have been providing my mother. The caregivers are on time to our appointments and make sure to keep in good communication with my self about his care. Overall it has been a pleasant experience and I would recommend this company to anyone interested.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Home Care
August 9, 2017
5.0
Verified Review
I recommend Comfort Keepers
I have used Comfort Keepers to provide companionship for my mother, who has a form of dementia. Both women from Comfort Keepers have served my mother well, with competency and kindness. I received follow-up phone calls to find out how I felt about the caregivers, and I gave a glowing review of both. I absolutely recommend Comfort Keepers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
March 15, 2017
4.0
Verified Review
Very good!
The performance of the staff has been wonderful. I am very pleased with this set of people. They arrive on time and are able to complete the tasks as we need them to. We did have one caregiver that did not work out, but after that we have had the best.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
November 4, 2016
5.0
Verified Review
Everything Going With This Home Care
So far everything is working out pretty well for my mother with this home care agency. We are pleased with the services they have provided us with. At the moment they are helping with respite care. I know she is being cared for well. My mother enjoys the caregivers. She is doing great. I have already recommended this home care agency to my friends. It is a good agency.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
May 5, 2016
2.0
Verified Review
They didn't work out at all. They really dropped the ball.
They didn't work out at all. They came one day, and sent the wrong person, and didn't know what they were supposed to do. Someone came out and spent an hour getting to know what we wanted before starting service, it wasn't communicated to the girl that came the first day. They really dropped the ball.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Home Care
October 8, 2014
4.5
Comfort Keepers has worked with us to provide my mother-in-law with support at night. They check in with you and work to make sure you have the best people for your situation.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Daughter in law - Family/friend
Home Care
October 21, 2013
5.0
Verified Review
Current caregiver is fantastic
Up until this last eprson I had I would have given them a 4 but she's a 5. I think she's been coming about 8 weeks now and my mother in law loves her; that's the most important thing. She really looks forward to her visiting and it really relieves me if I can't get there during the week. The other people just didn't click well and the first person she saw left. Since we've been having her and she's consistent which is really helpful as my mother in law's memory starts to go. The communication has been pretty good, but they didn't tell me that things were changing or that one was gone, I wish they had so I could be prepared and help prepare her a little bit. I can't always rely 100% on what she says, so if they contacted me directly that would have been more helpful but I can see why they maybe couldn't have.
anonymous - Family/friend
Home Care
May 20, 2013
5.0
Verified Review
Five Stars!!!
The reason I was excited about Comfort Keepers, after speaking with Helen, we were trying to go with home health services but scheduling and hours availability were issues. Comfort Keepers is large and has plenty of people. I like that for just a few extra dollars we could add an emergency personnel option. Also, liability insurance and proper certifications were important to my dad and Comfort Keepers has that.
Viewing 1-10 out of 10 reviews

Services
at Comfort Keepers - Lexington, KY

Community Amenities

Languages spoken

  • Spanish

Neighborhoods
around Comfort Keepers - Lexington, KY

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Frequently Asked Questions
about Comfort Keepers - Lexington, KY

Call (859) 203-4365 to reach a resident at Comfort Keepers - Lexington, KY.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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