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Comfort Keepers

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26060 Acero Suite 101, Mission Viejo, CA 92691

3 reviews
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For services offered:
(866) 374-4058
Comfort Keepers
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Comfort Keepers
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Anonymous
-
Family/friend
5.0
Happy
We are very happy with Comfort Keepers. We were given multiple people to take care of my dad – they were all friendly, caring, and flexible with their time. They’ve been a very useful home care service for our family.

About the facility
Comfort Keepers

Comfort Keepers in Mission Viejo, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at Comfort Keepers

Community Amenities

Languages spoken

  • Filipino
  • Korean
  • French
  • Spanish

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Comfort Keepers
Comfort Keepers

26060 Acero Suite 101, Mission Viejo, CA 92691

Home Helpers Home Care of Orange Coast, CA undefined
Home Helpers Home Care of Orange Coast, CA

21876 Winnebago Lane, Lake Forest, CA 92630

Stat Home Care LLC undefined
Stat Home Care LLC

7545 Irvine Center Drive Suite 200, Irvine, CA 92618

Comfort Keepers of Laguna Niguel
Comfort Keepers of Laguna Niguel

30011 Ivy Glenn Drive, Suite 105-C, Laguna Niguel, CA 92677

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8.5
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Comfort Keepers

Overall Rating
3.3
Cleanliness
1.0
Friendliness
1.0
Care Services
1.0
Staff
Meals & Dining
Activities
1.0
Value for Cost
1.0
Parent company
Comfort Keepers
8.5
Review score194 reviews174 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
anonymous - Family/friend
Home Care
March 3, 2015
1.0
Verified Review
I was not happy with them at all.
I never ended up using them long term because they kept sending someone different everyday. In one week we had 3 caregivers. I was not happy with them at all. I felt like they were flaky and there was just too much dysfunction.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Comfort Keepers
November 6, 2015
We appreciate our client's feedback and do take care of these issues very well. Thus, this help us determine the needs of the family in order for us to correct or make improvement. Our scheduling is greatly much improved now as we employ a full time and dedicated scheduler. She makes sure there are right caregiver for the client. This is achieved thru caregiver matching after determining in the in-home assessment visit. Please do give us a call back and we'd be more than happy to show you the improvement we've implemented. Thank You for the feedback.
Anonymous - Family/friend
Home Care
June 17, 2014
5.0
Verified Review
Happy
We are very happy with Comfort Keepers. We were given multiple people to take care of my dad – they were all friendly, caring, and flexible with their time. They’ve been a very useful home care service for our family.
Response from Comfort Keepers
November 6, 2015
Appreciate your complement and we strive to make our services to our elders in the community a better one if not excellent.
Loved One - Family/friend
Home Care
March 20, 2014
4.0
Verified Review
It's been an interesting experience for us.
It's been an interesting experience for us. It's a little awkward, I really love the caregiver, she has been wonderful. She was trying to help accommodate my moms needs. We were trying to figure out a schedule. They have a minimum of three hours, we needed fewer hours more frequently. we never quite knew who to speak with. I went with Comfort Keepers, because we loved the manager. Some of the caretakers didn't want to work less than 4 or 8 hours, so it didn't really work out. One thing that was a little concerning is the care level went up initially, but when the needs decreased and went back to the original care needs, the price never went back down. They have a medic alert system we had installed, we still have that.
Response from Comfort Keepers
November 6, 2015
Thank you for the complements. Comfort Keepers will accommodate any request from the family that will give the right care for the client. Our client is very important to us and we put our best caregiver and match them so it will be a wonderful experience and interactive with the client as well as with the family.
Viewing 1-3 out of 3 reviews

Neighborhoods
around Comfort Keepers

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Frequently Asked Questions
about Comfort Keepers

Call (949) 716-8832 to reach a resident at Comfort Keepers.

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8.5
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1 review
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1 review
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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