Cogir of Queen Anne

Cogir is a very clean retirement village that appears to good care of their residents. My aunt, whose in her 90s, enjoys being there, takes part in many activities, and has made several friends. She also very much enjoys the location. She would recommend Cogir to someone else that's looking for a place. My main issue with Cogir is that they appear to be continually short on staff. Some repairs to the building take a long time - courtyard fountain hasn't worked all summer and garage door to parking facility hasn't worked correctly for many months.

My mom has been there since about 2019. She has developed anxiety and agoraphobia during the pandemic. At the same time she needs more care Cogir seems to have lost a lost of staff and desire to fulfill their mission. My mom’s staff do not stick to her care plan, do not make sure she gets food when she is too anxious to come down to the cafe. While I was there she showed me a note that said “sorry no cups”- didn’t juice or coffee to her room because no cups? Did they bring it an hour later after they made a paper run? Oh no. She never did get anything. Two days last week she had no food because she couldn’t figure out the new rules for ordering. Did anyone check on her nutrition? No. I am so disappointed, but because of the spend down it would be hard to move her now. Do not recommend!

Overall it has been a good place for my loved one to move to for their safety. There are communication errors with the care services, that could be improved. The hiring of more staff and better communication between the resident and care staff could help improve the overall rating for communication. There is an answer to my emails within 24-48 hours; however, there isn't always a resolution provided by the community to me about my concerns or questions. The food isn't consistent in quality and taste according to my loved one. The activities are pretty good, as my loved one likes to engage in them. There is bingo, chair yoga, outings for the residents, and more for activities for the residents to choose from. They have a new driver starting next week for transportation. Cable, utilities, housekeeping, laundry service, room and all three meals are included in the monthly rate. Medication management and bathing assistance are some care that the community is able to provide for my loved one. It is a nice location for the family to be able to visit my loved one.

As restrictions start to lift in King County, this Community is learning how to embrace the new landscape. I love that family dining is back and that families can start participating in activities again. It was wonderful seeing so many familiar faces last week for our Happy Hour Social. The Elvis and Dolly impersonators, were the best. What a toe tapping fun night. So much fun planned for 2022 and we are ALL ready for it.

I would advise to make sure that this community is fully staffed before you even consider it. If they are not I would say no. It was just the staffing issue that caused us a problem. they had activities like, work outs, movie nights and outings to go shopping. They had a lot of different things to pick from to keep the residents busy.

We do know they are short staffed but they claim when a resident hits the call button given to them, it will take around 15 minutes for someone to respond but that isn't true it is more like around 45 minutes.

We honestly cannot say enough good things abut how kind, friendly and helpful everyone at the community has been. They show such kindness towards our family and our loved one at the community.

Since Cogir took over from Brookdale in 2019, the entire place; management, staffing, care, building upkeep and especially dining services and food quality have plummeted. I can not recommend anyone moving in to this place.

The staff was more than helpful, and during the time our loved one was there he really enjoyed it. Everyone there was friendly and on a professional level. We do know they offered a wide range of activities. Before COVID they had movie nights, day trips, and live entertainment come in and play the piano.

We chose Queen Anne because it was a very attractive and we knew that this facility had a medicaid contract which was a wonderful thing. I have only seen my step moms room, she is in a 1 bedroom and it is pretty tight. I have eaten a couple meals here and it was pretty tasty, my step mother is also happy with it. She always says she enjoys the coffee here a lot as well. The current financial lady and head of wealth and management were very helpful and they really take the time to talk to you and help you out. I would recommend.

[name removed] was very responsive to my emails and then called me so I could ask my many questions. Her answers gave me the info I needed to move forward; she was very helpful.

Taking into account of COVID and all the restrictions, they have done a wonderful job given those restrictions. I came to visit this community twice and one of things i liked most about it was the location, which is in the city. I also love my apartment, it has a kitchenette and a washer and dryer in the apartment. They just changed chefs which i am very happy about, before the menu was boring and now they are trying different things which i appreciate. For what it is worth, it is a good place.

This community is overall great and they go out out of their way to help the residence. Room sizes are decent size my loved has a studio. They are getting their food in their rooms and it can come cold sometimes. I would definitely recommend this community

We just moved my 93 year old dad to Cogir based on the information we got from APFM. Cogir made it very easy to move dad and assured him he can keep his cat which is why we had to move him from the previous retirement community. He is so very happy which makes me happy! His new apartment is very affordable and with the addition of the assisted living I am confident that he is receiving excellent care. It is light and bright and includes a view of the Space Needle!! Everyone has been extremely friendly and all of the staff I have interacted with all know who my dad is even after a few days there. I am pleased to see the Corona virus precautions they are taking as well as providing us time to set up his new place. We will be able to visit him as often as we would like with masks on and a good physical distance. He has not been there long enough yet to partake in all of the opportunities they offer, but I have signed him up for an Octoberfest lunch and look forward to seeing how that goes.

Great energy, nice people, amenities were all there, good options for both independent living and assisted living, lots of residents and a good variety of ages/ability.

Cojir bought this community from Brookdale and nothing has changed in that it is still a wonderful place for my mom and dad. They have a two bedroom/two bath unit. Problem is the billing hasn't kicked in and we haven't paid rent for going on three months for my dad. They managed to deduct rent for two months for my mom from their checking account but we don't know why there is a holdup deducting for my dad or how we should pay directly. The accountant (who is the same one they had when it was Brookdale) is telling us there will be no late fees but we just want to see some movement in the finance department. They need an eBilling tab and a website for that matter for people to make payments

I am an independent living resident at Queen Anne Retirement Community. I will be honest, it was difficult initially for me to adjust to a one bedroom unit at this community after living in a 1600 square foot condo in Bellevue. It was not because of anything negative there. There are many activities to participate in, and the activity director is open to suggestions of new activities to offer and new places to go. This year I suggested we go to the Nutcracker, and just like that, it was on the calendar. They have a new chef, and he is very receptive to suggestions of new offerings. Their "Tres Leches" (3 milk) cake is to die for. The dining room is open from 7:00 am to 7:30 pm. I know of no other community in the area with such extensive hours for food service. The wait people get to know your name quickly, and this makes for a warm atmosphere immediately. As I assume with most senior communities, there is a bus to drive you to your doctor and dental appointments in the area. Both the assistant executive director and the executive director have their doors open so one can discuss problems or offer suggestions. Although I am not participating in the assisted living aspects at this facility, I have gotten to know many of the care givers. They are friendly, warm and caring. In my opinion, there is no better way to learn about a specific retirement community, than to speak to someone who actually lives there. While a marketing person can tell you many things, it is not the same. If you decide to tour this Queen Anne Retirement Community, you may ask for me to share a meal with you in the dining room, and I will be happy to answer any questions you have from a resident's point of view. Try it, you'll like it!

We are very pleased with Brookdale Queen Anne so far. The people are wonderful; very nice, and helpful. [Removed] have been super. The food could be a little hotter, but it is good overall. They have a lot of activities, and the community is very clean. Housekeeping comes once a week to tidy up and change the sheets. Overall, I really think my love one is happy here. We are very pleased