Charter Senior Living of Edgewood

I am in independent living at another facility and looked at Charter a few months ago because it's cheaper. The director is wonderful, the program is great, especially for people with some physical issues. The activities are varied and they seem fun. The person who gave us the tour said that the facility is 25 years old, but I think it's much older. I found the building dark and depressing. Maybe you wouldn't agree; if you can look past the building, you'll like Charter, but I'll stay where I am. I might consider it later if I need more health care.

Love that there are two options of living for memory care. They are licensed personal care, which is very important when your loved one reaches certain stages of dementia. Very family oriented. Lots of programs for all levels of memory loss. Our family was very impressed and hopes to call this home for our mom.

Make sure you make a detailed list of everything that your loved one has. There were several items missing from her belongings. They couldn't find all of our loved ones' belongings. We had to make 3 trips and tried to get us to Take furniture that wasn't even ours. I hope it all has changed due to they have new management.

I looked at the facility several times and I thought it would be a good facility, but his time here was not the best but that was nobodies fault. They put him in an apartment that he was not equipped to be in. They were in the remodeling process and it was not livable yet. We were not allowed to help move him in either and they made some promises that they were not able to keep at the time. The staff members here were fantastic and a lot of them were really trying to do their best during these circumstances. Before the pandemic started, I was extremely happy with it, it was very clean and the room we were going to move him in at that time was great. I would tell others to be proactive and really ask questions.

They recently changed management, but it seems to be getting better. They are not very quick to respond so communication could use some improvement. My dad does say the food is excellent and he really enjoys it. I would tell others just to make sure to carry through what they promise in the beginning. Overall, I would recommend to others looking.

We chose Charter Senior Living because they were the only one in the area that were accepting new residents. It was also close to where she lived and best we could find (we were going to choose this one anyways). Before the pandemic the food was excellent, but since covid they are doing boxed lunches and dinners that are delivered. Overall, I would recommend to others.

I think they are super friendly and accommodating. My mom seems to really like it. They have always been ready to help me and answer any questions. My mom likes the food. They very quickly got to know my mom and been able to give her very personalized care.

Charter Senior Living of Edgewood has a very good staff. The cost is similar to other places in the area.The food is good. The room sizes are a little small. They have two screened-in porches for residents to enjoy.

I toured Brookdale, and I really like it. I would say that the office staff was really cooperative. They had an entrance fee that I thought was quite high, and they were willing to reduce his first months rent to sort of lessen the blow of the entrance fee. Really the reason I did not choose them is because they do not accept state aid.

I toured Brookdale while looking for options for my dad. We were very comfortable with Brookdale except that it didn’t offer the level of spirituality that we were looking for. We wanted a facility that offered a lot of opportunities for spirituality, and Brookdale just wasn’t quite a fit for us.

This is a community I would recommend. So far it is working out well for my mother since her move here. I know she is in good hands, they have a nice staff at this facility. They are helpful when needed, and has been kind when I visit. The community, and her room is well-kept, they do a good job with the cleanliness. The meals are nice, and she has gotten involved in some of the activities they have available. She does an exercise every morning. She is doing well, and I'am satisfied with all they have done for us.

I really liked Brookdale when I toured. The facility was nice and the person that took me round was friendly. They were upfront with me and told me they would not be able to handle my uncle's level of care, which I appreciated rather than having to move him to another facility later.

Although this is an early response, Brookdale Edgewood seems a good choice for my wife. There she is close to her home, her family, and her friends that support her. She transferred to Brookdale just Thursday of last week. The staff members all seem anxious to help you help your loved one. The sales manager helped me through the preliminary details and my wife seems comfortable with her room albeit somewhat small. Food seem fine too. I am hoping more of her friends come to visit as they did when at the Rehabilitation. Those who have already visited seemed pleased and state that my wife seems content. I hope so.

I like the fact that the staff are warm and nurturing to my mother. She has made a lot of progress while she has been there. The place is always clean, my mother has a studio apartment and when I go visit her, the bed is always made, the bathroom is clean, and the floors are vacuumed. I was there during her meal time and the food looked good, she seemed to have a decent portion size.

Pretty much on par with all the other places we looked at, but as it was right in the back yard of one of my brothers, and I didn't want all the caregiving to fall on just one person, I decided against it. Very clean, the residents are all well groomed, I would move in myself.

Brookdale has a nice atmosphere and environment. My mom likes the staff and they make her care and atmosphere much better. They are dedicated and compassionate. They offer a variety of activities but mom in not too involved. We are working on encouraging her. She get nutritional meals and is just enough for her small appetite.

I This was a nice community. My father did not felt that he did not want to move into this community. I found the staff to be nice and answered my questions. It appeared to be nice and clean. I suggest other families see this community to consider the care here for a loved one.

I was not impressed with my tour of this community. The cleanliness of them community could be better. It wasn't appealing. The carpet around the community was very filthy. It was not a place I would I felt comfortable moving my mother too.

So far everything is going very well for my mother with her move here. The transition process with smooth, she has adjusted well to this community. I'am very pleased with everything they have done for us. The community looks great, everything is very well maintained. They are providing her with good care. This community has worked out very well for us.

My mom was living here till they changed ownership. My first bill with them doubled in a month! I was threatened to pay or it will be reported to credit bureau, so I paid but have not been able to get a refund for a lot of false charges. They bill based on "a la carte charges". The administration is horrible NOT the care staff. Her care was great and the staff loved my mom, I did not want to move her but we had to due to false charges.