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9685 North Oracle Road, Oro Valley, AZ 85704
5 star
42%
4 star
29%
3 star
4%
2 star
8%
1 star
17%
8.0
Review score
3036 reviews
109 facilitiesFor pricing & availability:
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Anonymous
-
Family/friend
4.0
Friendly community environment
Catalina Springs Memory Care community needs some more staffing. We often couldn't find anyone to talk to about our family member when needed. With staffing improvements, we would recommend this community to other families.
About the facility Catalina Springs Memory Care
Our beautiful community at Catalina Springs Memory care in Oro Valley, Arizona, offers a sense of home and comfort, where we create a specialized, life-enriching environment that encourages self-expression. We encourage you to explore all that Oro Valley has to offer –– with the Gaslight Music Hall, farmers markets, shopping, dining, the Oro Valley Aquatic Center, and more, you and your family are sure to find something to do.
Let us fulfill your physical, emotional, and social needs at Catalina Springs Memory Care.
Community Amenities and Services
We are a memory care facility that offers other health care services such as incontinence care, diabetic care, on-site hospice, occupational therapy, speech therapy, physical therapy, dentistry, podiatry, and more. Our staff is committed to delivering a quality of care that meets your physical, social, spiritual and emotional needs. We are available to assist you with daily living activities such as bathing, dressing, grooming, and medication management. Let us take care of housekeeping, laundry, and dry cleaning while you participate in community activities.
Lounge with friends in our indoor and outdoor community spaces, and warm up by the central fireplace on cool nights. Keep yourself occupied with cooking classes, art classes, gardening clubs,...
Read more
Senior living options offered
Memory Care
Pricing for Catalina Springs Memory Care
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Catalina Springs Memory Care
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Compare
Catalina Springs Memory Care
9685 North Oracle Road, Oro Valley, AZ 85704
Brookdale Oro Valley
10175 North Oracle Road, Oro Valley, AZ 85704
Sunrise at River Road
4975 North 1st Avenue, Tucson, AZ 85718
Park Senior Villas - La Cañada
6899 N La Canada DR, Tucson, AZ 85704
6.5
Review score
24 reviews
6.5
Review score
24 reviews
5 star
42%
4 star
29%
3 star
4%
2 star
8%
1 star
17%
9.6
Review score
36 reviews
9.6
Review score
36 reviews
5 star
58%
4 star
33%
3 star
3%
2 star
0%
1 star
6%
9.5
Review score
69 reviews
9.5
Review score
69 reviews
5 star
61%
4 star
26%
3 star
10%
2 star
0%
1 star
3%
8.9
Review score
19 reviews
8.9
Review score
19 reviews
5 star
52%
4 star
5%
3 star
11%
2 star
16%
1 star
16%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Catalina Springs Memory Care
Healthcare Services
- Memory Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Staffing & Ancillary Services
- High Acuity Care
- Diabetic Care
Meals & Dining
- Meals Provided
- Guest Meals
- Professional Chef
- Low / No Sodium
- Vegetarian
- Anytime Dining
- No Sugar
- Restaurant Style Dining
Room Amenities
- Garden View
- Air Conditioned
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Handicap Accessible
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Transportation at Cost
Common areas
- TV Lounge
- Central Fireplace
- Beauty Salon
- Private Bath
- Meeting Room
- Indoor Common Areas
- Outside Patio
- Outdoor Common Areas
Recreational areas
- Piano or Organ
- Movie or Theater Room
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Happy Hour
- Stretching Classes
- Live Dance or Theater Performances
- BBQs or Picnics
- Intergenerational Programs
- Pet-focused Programs
- Activities Off-site
- Cooking Classes
- Brain fitness / Dakim
- Trivia Games
- Dances
- Book Club
- Art Classes
- Live Musical Performances
- Forever Fit
- Birthday Parties
- Holiday Parties
- Gardening Club
- Yoga / Chair Yoga
- Walking Club
- Montessori Programs
- Educational Speakers / Life Long Learning
- Activities On-site
- Devotional Activities On-Site
- Day Trips and Outings
Reviews
for Catalina Springs Memory Care
Write a review
A Place for Mom has scored Catalina Springs Memory Care with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Catalina Springs Memory Care has 24 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.8
Care Services
3.5
Staff
4.0
Meals & Dining
5.0
Activities
3.6
Value for Cost
3.3
A Place for Mom has scored Catalina Springs Memory Care with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Catalina Springs Memory Care has 24 reviews with an average "overall experience" of 3.6 out of 5.
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Verified Review
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1-20 of 24 reviews
Anonymous - Family/friend
Memory Care
September 13, 2023
Friendly community environment
Catalina Springs Memory Care community needs some more staffing. We often couldn't find anyone to talk to about our family member when needed. With staffing improvements, we would recommend this community to other families.
Response from Catalina Springs Memory Care
September 14, 2023
Hi there, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.
anonymous - Family/friend
Memory Care
March 24, 2023
Our experience at Catalina Springs
The problem is, there were certain employees that were wonderful! Others were non-responsive, and unhelpful. One month in the CEO left and the head nurse was going through something huge but we didn't know what. Initially she was very kind and said she would be communications, and she was neither.
If you put your family member there you must be an advocate for them. You must be there to follow up on their specific care needs. Getting the correct meds at the correct time took a tremendous amount of communication and follow up on our end. Having wounds cared for was an issue.
I moved mom there because they said they would have activities galore and had a lot of programs in place for they were as a group doing different projects that none of that was true. The Activity Coordinator didn't show up for six weeks and nobody filled in. They ignored this, Until we complained, it seemed. Of course, we ultimately complain to the CEO who never responded because he was leaving or getting fired.
I do want to say, specific caregivers were phenomenal, worth their weight in gold and on it, and caught my mother when she was nonresponsive twice and sent her to the hospital.
Maybe with the CEO gone and whatever that head nurse was going through remedied the place will be far better, but that's what we experienced the few months mom was there.
Response from Catalina Springs Memory Care
April 17, 2023
Hello there, We are sorry you feel that way. We pride ourselves on providing high quality care and feedback like this helps us improve. We would like to learn more about your concerns. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com to discuss this further. Thank you.
Brenda H - Family/friend
Memory Care
October 19, 2021
Absolutely wonderful. Great staff. Very knowledgeable and kind. Never talked to anyone who did not know person stories and fact about my brother-in-law. I highly recommend this facility. If I had to go in, it would be here.
Linda and Warren Walsh - Family/friend
Memory Care
November 28, 2019
Review of Catalina Springs
I cannot tell you how deeply grateful my wife and I are for the care my 96 year old mother-in-law has received at Catalina Springs. All that you do has has a huge impact on our family. As her care level exceeded what we were able to provide for her, it is a tremendous relief to know that she is in such competent and caring hands. The atmosphere in your facility is uplifting and positive and the facility is always well kept and clean. The regular ongoing activities are appropriate, enjoyable and stimulating. Although, failing in health, my mother-in-law is happy and sees her caregivers as her close friends. Please accept our heartfelt thanks.
[Names removed]
David and Leslie Huerta - Family/friend
Memory Care
September 4, 2019
Review of Catalina Springs Memory Care
Very clean, organized, managed, compassionate, professional property. The Director to the Care Givers and staff always impress us and make us feel so grateful for them. We recommend this property to any new residents in need for memory care assisted living.
Response from Catalina Springs Memory Care
September 10, 2019
Thank you, David and Leslie!
Alex Y. - Family/friend
Memory Care
September 4, 2019
Review of Catalina Springs Memory Care
My mother has been residing at Catalina Springs for almost 2 years now and overall I have been very pleased with the care and attention she's received. The staff are kind and friendly and attentive (given the number of staff relative to residents) to my mother's needs. I especially appreciate the added activities and events CS holds.
Response from Catalina Springs Memory Care
September 10, 2019
Thanks Alex! We love having your mother as part of our community.
anonymous - Family/friend
Memory Care
November 15, 2018
Review of Catalina Springs
There have been great improvements this year. Facility ideal for tenants with varying medical conditions, nice rooms wide and continuous hallways, and large roomie lounges for recreation and TVs. Great chef cooks three nutritious meals and shacks daily. Two spacious dining areas. Experienced nurse on premise/ or on call 24/7. Caregivers are exceptional for caring for tenants needs and willing to double over if needed. The executive director is experienced, progressive and welcomes suggestion and takes any complaints seriously, working toward a solutions.
Some of the caregivers deserve special recognition
Vicki swensen - Family/friend
Memory Care
November 10, 2018
Perfect for my mom!
Everyone is absolutely fantastic at this center. I looked at many facilities and felt this one has everything my mom needed. She has been there for almost 6 now and I am even more convinced that this facility is perfect for her.
Robert - Family/friend
Memory Care
October 16, 2018
Review of Catalina Springs
We have observed many good changes since the new management team was developed. Catalina Springs as a facility has gone from good to excellent. The activities have by far exceeded all expectations regardless of Patient Abilities. Overall care is delivered with compassion by experienced, knowledgeable caregivers. Plus emergency care and 1st responders are min away. Food services are great with patient needs and requests getting utmost consideration. Open-minded patient oriented professionals who are well organized.
Connie - Family/friend
Memory Care
October 16, 2018
Review of Catalina Springs
Catalina Springs is an attractive and clean assisted-care facility with a great staff and management team that truly care about their residents. They provide a wide variety of daily activities and off-campus experiences. my mother feels welcome, cared for and safe at Catalina Springs and her family agrees! It's a great place!
Lee
Memory Care
September 12, 2018
Horrible
Unethetical and absolutely no integrity. Management will hide things from you and lie through their teeth! This is why last year many residents were pulled out when new management took over. As well as the original staff leaving! If you love your family members DO NOT TAKE them here! They will not be properly taken care of! Our loved on is at a better facility now! Nothing but a horrible experience! And to have management falsely say they have family in the facility is a disgrace! Frontier management get your act together.
Response from Catalina Springs Memory Care
October 11, 2018
Lee, we appreciate your feedback and take these accusations very seriously. Regarding the false review, we flagged and removed it. Trust is important to us and we encourage only honest and truthful reviews. Regarding the new management, we'd like to hear more about your side of the story. At your convenience, please contact Frontier Management's Vice President of Operations, Justin Wray at [removed] or [removed]. Thank you.
anonymous - Family/friend
Memory Care
October 20, 2017
Catalina Springs
My father has been at Catalina Springs for about a month now, and overall, it had been a good experience. Our only issue is that the staff said that his pictures would be hung in his room as soon as he moved in, and it still isn’t done. I had to ask them again last week to do it. Other than that, it’s fine. The staff is generally very good, and they take good care of him. My father likes the food, which is half the battle because he’s a picky eater. They do have activities, but my father usually doesn’t participate, being more of a loner by nature. He does have a group of gentlemen that he eats with and socializes with on occasion. The place is clean, and my father likes that it is a relatively small community. Over all, Catalina Springs has been a good experience for us.
anonymous - Family/friend
Memory Care
September 12, 2017
Care Is Fabolous Here
We couldn't be happier with the care that my friend is getting here. Unfortunately, her health seems to be in general declining however the staff is wonderful and very attentive and is doing what they can to make her comfortable. When my friend eats the food has been very good she was enjoying it. We feel very comfortable with her being here it was a little further than what we were looking at but because they had made such a good impression on us we decided it was worth the drive
anonymous - Family/friend
Memory Care
August 21, 2017
Needs Great Improvements!
The tour of the facility and the folks who get you to "buy in" to their facility were very convincing. They do not make the residents come out of their rooms nor make them participate in any daily activities. There is no such thing as Montessori type program! The nurse is a joke!! The director is completely uninvolved and is never available to speak with.
Staff turnover is very HIGH!!
The staff speak spanish to each other in front of all the residents as if they are not humans at all! They are on their phones and not paying attention to the residents.
There is no schedule for the residents other than when the meals are served. The food was great at first and now it is horrible - the staff will admit they won't touch the food! Very disappointed with the facility.
Response from Catalina Springs Memory Care
August 30, 2017
Thank you for reaching out to us. Your opinion plays an integral part in the care we provide our residents. We deeply regret to hear that your experience with us has been negative. If you'd be willing, please reach out at [removed] to discuss ways to improve your experience with Catalina Springs Memory Care moving forward. Thank you for your input, and we hope to hear from you soon.
anonymous - Family/friend
Memory Care
July 27, 2017
Avoid Catalina Springs!
When this facility first opened it showed to be a positive environment for our loved ones. Once the original executive director left, things went downhill fast. They have had tremendous difficulty keeping caregivers and they often run short handed. The sanitation of the resident rooms is poor, caregiver training extremely poor and the nursing staff non-existent. There are very few activities and the daily activity board is a joke. Today the activity director doubles as the front desk secretary (as does the housekeeper and caregivers). The mismanagement over the past 18 months has led to many families moving their loved one out The Executive Director presents her self as uncaring and void of emotion. She is rarely seen on the floors of the facility and when concerns are brought to her attention she often says "Oh?" Most often nothing is done to rectify the problem. I recommend you go elsewhere to place your relative, this facility appears incapable of maintaining a safe and loving environment. It is extremely expensive and offers far less than other facilities. Do your homework and look elsewhere.
Response from Catalina Springs Memory Care
August 2, 2017
Thank you for reaching out to us. Your opinion plays an integral part in the care we provide our residents. If you'd be willing, Becky Allison would like to speak with you at [removed] to discuss ways to improve your experience with Catalina Springs Memory Care moving forward. Thank you for your input, and we hope to hear from you soon.
anonymous - Family/friend
Memory Care
June 14, 2017
Mom's care
The care at this community is very nice. The staff are nice and helpful. I like that she is liking the menu. The community is clean and maintained. We like that she is involved with the activities with the other residents. We would recommend for other to tour this community for the value and the care of a loved one.
anonymous - Family/friend
Memory Care
April 18, 2017
Don't believe the information they give you
Staffing is like a rotating door, Executive director is either incompetent or just doesn't have the training needed for a memory care facility. She is not involved and lacks leadership skills and compassion for the residents and families. Caregivers always seem to be understaffed and expected to do laundry, activities, food service as well as caring for residents. Cleanliness of the facility is hit or miss as they seem to have trouble maintaining a housekeeper. Much of the time residents sit around with nothing to do but wait for the next meal. Other than a glass of orange juice at breakfast, water is the only beverage offered. This was the decision of the executive director. At more than $7,000 a month one would expect a variety of liquids. Breakfast and lunch are well prepared, dinners are less than desirable with repetitive plates served containing tater tots and half of a tuna sandwich. Nurse has also been a position that has had a good deal of trouble with maintaining. The latest flu outbreak is a good example of the lack of supervision and regard found at Catalina Springs. The flu was rampant yet the director failed to notify the health department, failed to put up appropriate warning for visitors on a holiday weekend and failed to notify the health department. Staff, holiday visitors and residents continue to suffer from the flu outbreak because she couldn't (wouldn't) be bothered even after many family members requested she take action. I would never recommend this facility, not until they find staff to manage appropriately.
Response from Catalina Springs Memory Care
April 26, 2017
Thank you, for reaching out to us. Your opinion plays an integral part in the care we provide our residents. We strive to maintain excellent business relations at Catalina Springs Memory Care. Please email Becky Allison directly at [removed] to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
anonymous - Toured community
Memory Care
February 14, 2017
My choice!
When I toured the Catalina Springs Memory Care, it was a very nice place. I really liked it but my father had already chosen the Brookdale. We went with his choice.
anonymous - Family/friend
Memory Care
January 17, 2017
Mother's Home
I like this community for mom. They are very caring and attentive to her needs for the great care. The meals are outstanding and a good variety and the chef goes out of his way to make sure she is accommodated on anything she wants. She likes the activities and they help her in many ways. I would recommend this community for the great value and the care that is given.
Response from Catalina Springs Memory Care
January 19, 2017
Thank you for leaving this detailed feedback about your experience with Catalina Springs Memory Care. Your recommendation of our community is one of the best compliments we could receive! Wishing you a great day until the next time we meet.
anonymous - Family/friend
Memory Care
August 15, 2016
From What I Hear...
The care is going good and everything is fine from what my dad's wife tells me. He is getting respect and the staff are fine people. The community is clean and seems to be good. I think that it seems a little under staff but my dad says he is getting the care he needs. His wife says good things about the community.
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Frequently Asked Questions about Catalina Springs Memory Care
Catalina Springs Memory Care offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Catalina Springs Memory Care 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (520) 297-2500 to reach a resident at Catalina Springs Memory Care.
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