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Carriage House

3896 N Elm St, Greensboro, NC 27455

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Carriage House community exterior
17 Photos
17 Photos available
6 Floor plans
6 Floor plans available
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anonymous - Loved one of resident/client
4.0
Sufficient facility

Overall I think they were good to work with. The one negative I might add is that my loved one needed access to the courtyard more often and that was kind of part of the deal we made with them. But I do understand that they cannot just leave the doors open because of other residents who lived there.... Read more

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About the facility Carriage House

Let the shade of our brick, arched entryway welcome you into our tasteful interiors, where you’re sure to be greeted by smiling faces and find the expert care your loved one needs. At Carriage House Senior Living Community, we pride ourselves on the high-quality assisted living, memory care, and respite care we provide in the comforting atmosphere we’ve created in Greensboro, North Carolina. Here, your loved one will find their idyllic retirement in the capable hands of our caregivers and the company of soon-to-be longtime friends.

Community Amenities and Services

Our dedicated staff is available around the clock to make sure your loved one receives the individualized care they need at a moment’s notice and can perform a wide array of services, including medication management, assistance with activities of daily living (ADLs), and more. For residents with Alzheimer’s and dementia, our staff members receive specialized memory care training to deliver the highest level of care and meet personalized needs as residents’ conditions change. Housekeeping and laundry services are also taken care of, leaving your loved one free to enjoy themselves in the comfort of their new home.

In our restaurant-style dining room, our celebrity chef creates inspired dishes with fresh, seasonal ingredients that...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Carriage House is a community within Five Star Senior Living properties. See all Five Star Senior Living communities.

Pricing for Carriage House

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Carriage House

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Room Service

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Game Room
Jacuzzi
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews

for Carriage House
4.2(40 reviews)
Write a Review

Cleanliness

4.1

Friendliness

4.4

Meals & Dining

3.6

Care Services

4.1

Activities

3.9

Staff

3.5

Value for Cost

4.2

Overall Experience
19
13
7
0
1
Date Submitted
7
11
18
Reviewer
1
26
13
0
Care Received
10
0
1-20 of 40 reviews
Sort by

1.0
David - Loved one of resident/client
Assisted Living
November 8, 2022
Verified Review
Would not recommned

They can't do anything right. Before my loved one died, in his last day the care provided was not acceptable. They did not respond to my loved one needs, they did not have the correct equipment needed to take my loved ones vitals and often had to borrow my fathers. The food was often cold, what ordered is what not what my loved one received, if you ordered an item the second time around it is not the same food item as the first time, the food was very inconsistent. I would not recommend this community to anyone.

Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Carriage House

November 10, 2022

David, I am the Executive Director and want to again express our condolences on the passing of your dad. I would welcome the chance to speak with you about your experiences at Carriage House as we are always open to feedback from families. Please contact me when you have some time to talk.


3.0
Anonymous - Loved one of resident/client
Assisted Living
October 11, 2022
Verified Review
Very clean, but staffing issues

This facility is very new and very clean. They're pretty severely understaffed, but the staff that they do have is quite good. The food is good. Housekeeping is great and everything is very well maintained. Communication with the family is good. The atmosphere is very quiet. Most of the residents aren't mobile and interactive. They had an activities schedule, but activities weren't happening. When I asked about it, I was told that the activities director has been out for awhile and that the person in charge of outside trips has been gone for awhile. This was our only real issue here. My dad is very active and needed a more lively and interactive atmosphere. We ended up moving him to a facility that better fit that need. However, I think it could be a great fit for someone who is looking for a more quiet environment. I have and will continue to recommend this facility to those who are looking for that type of living style/atmosphere.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

2

Staff

4

Value for Cost

4

Response from Carriage House

October 13, 2022

Thanks for your feedback. It was wonderful to know you found that the team, food, maintenance and communication at Carriage House were all top notch -- and we appreciate your ongoing recommendations. Note that you'll be glad to hear that our Lifestyle360 programs director is back and is holding a full complement of intellectual, social, physical, emotional, and spiritual programs. We invite your dad to come back and see some of his friends at one of the many programs on the calendar!


2.5
anonymous - Toured community
Assisted Living
September 21, 2022
Verified Review
tour review

Our family had an in person tour and overall it was just not a good tour experience

Response from Carriage House

September 22, 2022

I'm the Executive Director and was sorry to hear you didn't have a good experience on your tour. I would like to invite you back to participate in one of our many programs so you can meet some of the amazing people who live and work at Carriage House -- and in doing so hope that you will experience the wonderful vibe we feel at Carriage House. Please give us a call to make arrangements.


4.0
anonymous - Loved one of resident/client
Assisted Living
September 21, 2022
Verified Review
Sufficient facility

Overall I think they were good to work with. The one negative I might add is that my loved one needed access to the courtyard more often and that was kind of part of the deal we made with them. But I do understand that they cannot just leave the doors open because of other residents who lived there.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4

Response from Carriage House

September 22, 2022

Thanks for sharing your impressions of Carriage House. I am the Executive Director and was glad to read that you felt our team was good to work with, and would welcome the chance to chat with you about how we could deliver a 5-star experience. Please contact me at the community when you have a moment to talk.


2.5
anonymous - Loved one of resident/client
Assisted Living
September 19, 2022
Verified Review
every pearl has a rough spot

It is a wonderful community but they really need to make some improvements. The friendliness of the staff really depends on the shift as well as the care that is being provided. The manager on the memory care side also yells quite often at our family so that could stop. Our loved one does really enjoy the meals and dining service the cook does do a wonderful job. The first couple of months there was no air conditioning on our loved ones room so it would get up to the 90s, and when it was put it the room would drop to the 60s. The nursing staff could also right down all of their procedures that way all of the staff know what to follow.

Cleanliness

2.5

Friendliness

2.5

Meals & Dining

4

Care Services

2.5

Activities

2.5

Staff

2.5

Value for Cost

1

Response from Carriage House

September 20, 2022

I am the new Executive Director at Carriage House and want to thank you for taking the time to speak with me about your concerns. It is our goal to exceed expectations for all our residents, families and guests, and we welcome all feedback as we are always looking for ways to listen and improve. I will be following up with you in the coming days to discuss updates we will be making in the near future and encourage you to reach out to me directly if you have questions or concerns going forward.


4.0
Anonymous - Toured community
Assisted Living
September 16, 2022
Tour Review

Our Families experience from the second we walked into Carriage House was absolutely wonderful. Director and all staff we talked with were very open and friendly. Had a warm feeling, very nice place.

Response from Carriage House

September 19, 2022

Thanks for visiting us. We're ecstatic that you had such a wonderful visit and that the community and team left you very impressed. Please let us know if you have any further questions, and we invite you back to see us again. Hope to see you soon!


5.0
Anonymous - Loved one of resident/client
Memory Care
September 16, 2022
Verified Review

When I went in there with my husband, they were going through a transition. They had a lot of places with new people in there and I didn't interact with them. Overall, I had a fine experience with Carriage House. This was a much better place than our previous community. The previous place insisted that my husband stay in their memory care unit, and he didn't belong in memory care. He was locked in, and the people who took care of him, a few of them were nice. The woman who was in charge was also in charge of assisted living and it was more than she could handle. We moved him to Carriage House; they evaluated him and they put him in assisted living. He had such a nice place, and they provided better care services.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

5

Response from Carriage House

September 19, 2022

Thanks for sharing your feedback. It was wonderful to read that your experiences at Carriage House were excellent and that you were happy with the care your husband received. We're honored that you chose Carriage House and that we were a perfect fit for your needs.


4.0
anonymous - Toured community
Memory Care
February 23, 2022
Verified Review
Community Tour

Our tour at Carriage House went very well. The lady that met with us was very helpful. The facility was nice. It was a bigger facility though, and not memory care-specific. And the residents in their memory care unit just didn't look engaged like they did at other places we visited.

Response from Carriage House

March 8, 2022

Thank you for visiting our community and sharing your impressions. We're glad to read your guide was helpful and you enjoyed your visit. Note that our memory care neighborhood is designed to help our residents thrive, make the most of their abilities, stay engaged, and rediscover a sense of purpose. We invite you to come back to meet with some of our dedicated memory care team, and we would be delighted to connect you with current family members who can tell you about their experiences at Carriage House. We hope to see you again soon!


5.0
S Wright - Loved one of resident/client
Memory Care
February 17, 2022
Verified Review
Peace of mind, mom is happy

I visited so many different facilities and when I got to Carriage House, the peace of mind just hit me. The staff has just been phenomenal. It feels more like a retirement community. I knew she would still feel like she had her independence. The response time from staff and the communication has been great. My mom is very happy. She has made friends, she loves the staff, the food, really everything about it. They do a great job with her care and they have tons of activities provided for all of the residents. I know that she is safe here and I would absolutely recommend them to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Carriage House

February 25, 2022

Thank you so much for this enthusiastic recommendation! We're so glad to read that you mom absolutely loves her new home, and that you've found peace of mind knowing she is both cared for and cared about at Carriage House. It is great to see that she quickly made new friends and formed a bond with our team, and we very much appreciate your kind words for that team.


3.0
anonymous - Loved one of resident/client
Assisted Living
February 15, 2022
Verified Review
Not recommended

This community did not work for us and what I needed for our loved one.

Cleanliness

3

Friendliness

3

Meals & Dining

4

Care Services

2

Activities

3

Staff

3

Value for Cost

4

Response from Carriage House

February 23, 2022

Thanks for visiting us. We always strive to be a resource for seniors and their families, and would be pleased to connect you with a sister community or make other suggestions for your family if you would like for us to do so. Please contact us if we can be of further assistance.


4.0
David - Toured community
Assisted Living
January 21, 2022
Verified Review
My Tour Experience at Carriage house Senior Living Community

Good community jus the distance was the factor.

Response from Carriage House

February 2, 2022

David, thanks for taking the time to visit with us and explore our community. Since you were impressed with what you saw, we'd encourage you to consider a short term stay in order to try out senior living before making a commitment. You may find that the warmth and hospitality you'll find at Carriage House make the few extra miles seem less important and that we're closer than you think!


5.0
Bobby - Loved one of resident/client
Assisted Living
November 24, 2021
Verified Review
A Great Place

It's a great place. I have no complaints whatsoever. The care is excellent. The food is delicious. And they have plenty of activities and things for the residents to do.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Carriage House

December 1, 2021

Thanks Bobby! It is great to see that the care, the food, and the programs in our Lifestyle 360 all have impressed you. Thanks for being part of the Carriage House family.


3.0
Lynn - Loved one of resident/client
Memory Care
November 11, 2021
Verified Review
Our families experience

We haven't had experience with the meals and dining service ourselves because of the covid restrictions. We did get a great first impression just from the tour, they were able to show us everything they had to offer. However, like many other places they are understaffed at times.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

3

Staff

4

Value for Cost

4

Response from Carriage House

December 2, 2021

I am the Executive Director and want to thank you for taking the time to share your thoughts with us. We look forward to having resident's families join us in the dining room again, which we hope will happen in the near future. Please reach out to me directly if you have any questions or concerns going forward.


5.0
Pat - Loved one of resident/client
Memory Care
June 3, 2021
Verified Review
Better Than I Expected

I think from the beginning, the staff was extremely helpful. We've not had any experience beforehand with senior living, and they were very welcoming and informative and gave us a good understanding of what they offered. So we were very comfortable bringing our mom there. I imagine because she came in in the midst of the pandemic that things are different than they were beforehand. They arranged for us to have outdoor visits and first, and then indoor visits. They've always worked with our changing schedules to accommodate different family members visiting. Overall they're very accommodating, and my mom seems to be comfortable there. She seems much more at peace and much more comfortable. The staff and the aides seem to be very familiar with her. They know her name when we first come in, and they can answer questions about her daily routine. They seem to know her and have a feel for what she needs.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from Carriage House

June 8, 2021

Thanks for your kind words Pat. We were glad to read that the team at Carriage House did such a great job helping you explore both senior living in general and our community in particular, and as such made the process of moving mom here as easy as possible. We were also glad to read that you were able to take advantage of many of the ways to visit with your mom as restrictions and possibilities evolved. We pride ourselves on putting our residents first, and are heartened to read that you see that in our interactions with your mom and with your entire family. Thanks for the wonderful review and for choosing Carriage House.


4.0
anonymous - Toured community
Memory Care
May 27, 2021
Verified Review
My review of Carriage House Senior Living Community

Our family did a virtual tour and they did a good job, however a lot of things we saw virtually were just hard to get a good feel for. We wish we could of experience the community in person.

Response from Carriage House

June 2, 2021

Thanks for taking a virtual tour of our community and sharing your impressions. In-person tours are again available, so we'd love to have you come visit us see all we have to offer and to so you can get the feel for the “vibe” of our community. Please give us a call or go to our website to schedule your personalized visit. We'd additionally be delighted to connect you with current residents and family members who can share their experiences regarding life at Carriage House with you. We hope to see you again soon!


4.0
S. S. - Loved one of resident/client
Memory Care
March 17, 2021
Verified Review
The Curb Appeal Isn't As Great, But Inside It is Better

Sometimes the communication isn't as good as I would like. Overall it is a better than average community. Every time I've been there in person, the staff are above average. Sometimes it can be difficult to understand some of the caregivers over the phone. Some of the furniture that are in the resident's rooms are dated and worn.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

3

Value for Cost

3

Response from Carriage House

March 22, 2021

Thank you for taking the time to share your feedback with us. I am the Executive Director and want to thank you for the compliments of our team members, and would welcome the opportunity to talk with you about your concerns. Please contact me at the community at your earliest convenience, and I look forward to speaking with you.


3.0
Kevin G - Loved one of resident/client
Assisted Living
December 22, 2020
Verified Review

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

3

Activities

3

Staff

2

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
December 1, 2020
a great alternative

The activities are well planned out and they have a great variety of food. The cleanliness needs to be better but the staff is really friendly. I would definitely recommend this community to others.

Cleanliness

1

Friendliness

4

Care Services

3

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
October 7, 2020
Verified Review
My review of Carriage House

We chose this facility because my mother in law needed a hoyer lift and this facility provided that. I would want others to know that the activities were great. They did a lot of encouraging which is what she needed. The food could have used some improvement, but based on the money we were happy with where she was at the time. I gave the cleanliness a lower score because when we went to visit they left soiled clothes in the bathroom or soiled napkins or wipes around the room. There were often no trash bags in the trash cans. Overall, I would recommend the community.

Cleanliness

1

Friendliness

4

Care Services

3

Activities

5

Value for Cost

4


5.0
Barbara Myers - Loved one of resident/client
Memory Care
October 6, 2020
Verified Review
Great home!

Overall we are very happy with the people at this community, all of our request from them for personal use had been great, they are very accommodating. The value for this community is good. We are very pleased with how they have handled COVID, they have had no confirmed cases. Our first impression of Carriage House was how nice and clean this community was kept, and the willingness of the staff to show us around was great. We also appreciated their willingness to answer all of our questions, sometimes it wasn't always the correct answer but they still answered out questions. The rooms are this community are more than adequate.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


Viewing 1-20 out of 40 reviews

Neighborhood around Carriage House

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Frequently Asked Questions about Carriage House

Carriage House offers Studio. Learn more.

Carriage House has received an average review rating of 4.2 based on 40 reviews. See all reviews.

Call (336) 286-1235 to reach a resident at Carriage House.

To reach a resident at Carriage House call: (336) 286-1235



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.