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Carriage House Senior Living Community

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3896 N Elm St, Greensboro, NC 27455

8.2
Review score
54 reviews
Add review
8.2
Review score
54 reviews
5 star
42%
4 star
31%
3 star
17%
2 star
6%
1 star
4%
See all reviews
8.6
Review score
3470 reviews
140 facilities
For pricing & availability:
(866) 374-4058
Carriage House Senior Living Community
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Carriage House Senior Living Community community exterior
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66 Floor plans available
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Claudia
-
Family/friend
4.0
Finally, Dad's at home!
My personal interaction with the staff has been good, they keep us Informed and make the changes we request, as needed. There is- as with most places- still staff turnover, so sometimes that can be frustrating having to re-explain something. I've never had the food, but my dad likes it. Th

About the facility
Carriage House Senior Living Community

Let the shade of our brick, arched entryway welcome you into our tasteful interiors, where you’re sure to be greeted by smiling faces and find the expert care your loved one needs. At Carriage House Senior Living Community, we pride ourselves on the high-quality assisted living, memory care, and respite care we provide in the comforting atmosphere we’ve created in Greensboro, North Carolina. Here, your loved one will find their idyllic retirement in the capable hands of our caregivers and the company of soon-to-be longtime friends.

Community Amenities and Services

Our dedicated staff is available around the clock to make sure your loved one receives the individualized care they need at a moment’s notice and can perform a wide array of services, including medication management, assistance with activities of daily living (ADLs), and more. For residents with Alzheimer’s and dementia, our staff members receive specialized memory care training to deliver the highest level of care and meet personalized needs as residents’ conditions change. Housekeeping and laundry services are also taken care of, leaving your loved one free to enjoy themselves in the comfort of their new home.

In our restaurant-style dining room, our celebrity chef creates inspired dishes with fresh, seasonal ingredients that...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Carriage House Senior Living Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Carriage House Senior Living Community

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Carriage House Senior Living Community community exterior
Carriage House Senior Living Community

3896 N Elm St, Greensboro, NC 27455

Harmony at Greensboro community exterior
Harmony at Greensboro

3420 Whitehurst Rd, Greensboro, NC 27410

Brookdale Northwest Greensboro
Brookdale Northwest Greensboro

5809 Old Oak Ridge Road, Greensboro, NC 27410

TerraBella Greensboro
TerraBella Greensboro

1208 New Garden Road, Greensboro, NC 27410

8.2
Review score
54 reviews
8.2
Review score
54 reviews
5 star
42%
4 star
31%
3 star
17%
2 star
6%
1 star
4%
9.5
Review score
39 reviews
9.5
Review score
39 reviews
5 star
61%
4 star
21%
3 star
18%
2 star
0%
1 star
0%
9.4
Review score
41 reviews
9.4
Review score
41 reviews
5 star
51%
4 star
20%
3 star
20%
2 star
2%
1 star
7%
9.0
Review score
57 reviews
9.0
Review score
57 reviews
5 star
45%
4 star
35%
3 star
14%
2 star
4%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Carriage House Senior Living Community

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Vegan
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Kosher
  • Gluten-free
  • Room Service
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • Beauty Salon
  • Outside Patio
  • Meeting Room
  • Private Bath
  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Happy Hour
  • Day Trips and Outings
  • Montessori Programs
  • BBQs or Picnics
  • Wine Tasting
  • Light Therapy Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Cooking Classes
  • Dances
  • Holiday Parties
  • Karaoke
  • Art Classes
  • Yoga / Chair Yoga
  • Trivia Games
  • Community Service Programs
  • Intergenerational Programs
  • Stretching Classes
  • Gardening Club
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Pet-focused Programs
  • Activities Off-site
  • Birthday Parties

Reviews

for Carriage House Senior Living Community

8.2Review score54 reviews
8.2
Review score
54 reviews
5 star
42%
4 star
31%
3 star
17%
2 star
6%
1 star
4%
Five Star Senior Living
8.6
Review score3470 reviews140 communities
Write a review
A Place for Mom has scored Carriage House Senior Living Community with 8.2 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Carriage House Senior Living Community has 54 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.4
Care Services
4.0
Staff
3.8
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.1
A Place for Mom has scored Carriage House Senior Living Community with 8.2 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Carriage House Senior Living Community has 54 reviews with an average "overall experience" of 4 out of 5.
Parent company
Five Star Senior Living
8.6
Review score3470 reviews140 communities
Logo for Five Star Senior Living
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 54 reviews
MLC - Toured community
Assisted Living
June 26, 2023
2.0
Verified Review
My Tour Experience at Carriage House
Carriage House was a disappointing tour. The rooms were is disrepair and the closet doors were off the rails. We were surprised the community showed us the room like this. In addition the tour guide was talking down about another community in the area.
Response from Carriage House Senior Living Community
June 28, 2023
I am the Executive Director and was surprised to read your feedback. I personally do many of the tours and we always show our visitors sparkling clean apartments that are ready to greet their next resident, and are wondering if you may have us confused with a different community. We invite you to contact us to arrange a new tour so you can be sure to see why residents love to call Carriage House their home.
Claudia - Family/friend
Assisted Living
June 1, 2023
4.0
Verified Review
Finally, Dad's at home!
My personal interaction with the staff has been good, they keep us Informed and make the changes we request, as needed. There is- as with most places- still staff turnover, so sometimes that can be frustrating having to re-explain something. I've never had the food, but my dad likes it. The common areas of the facility are kept quite nice. I especially LOVE ALL of the activity choices- my dad is very social and loves outings, game nights, movie nights, bingo, cooking class/ Demonstrations, and crafts. I would recommend this facility to family and friends!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage House Senior Living Community
June 6, 2023
Claudia, we're glad to hear that our team consistently keeps you well informed and is always able to accommodate the requests you make. It is delightful to read that your dad enjoys the food and we appreciate your recognition of the many programs offered by our Lifestyle360 team. Thank you for sharing your experience at Carriage House and for your warm recommendation!
Randall - Family/friend
Assisted Living
April 27, 2023
3.0
Verified Review
Nice facility, friendly staff, decent food with small areas for improvement
The facility is well maintained, housekeeping and laundry folks do a good job. The staffing for caregivers is not always sufficient. Activities are spotty at best. Unfortunately, there has been a slight decline in the staffing since we have been there. This affects meals, care, and activities. Definitely better than the previous facility.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
3
Response from Carriage House Senior Living Community
May 2, 2023
Randall, thank you for your review and feedback. We are glad to hear that you always find our community well-maintained and appreciate your shout out for our housekeeping team. We are constantly looking to add talented members to our team and are excited that some new employees have recently joined us. We hope you get a chance to meet them soon!
Anonymous - Family/friend
Memory Care
April 13, 2023
4.0
Verified Review
Review for Carriage House
I would say my loved one( who is in memory care) is pleased. He often comments what a nice place he is in. He thinks the food is good. He has a nice room which is kept clean. His laundry lady is great. The staff does not leave him in his room all day. There are lots of activities. I have found the staff and management to be caring & professional. It is much better for him than the last place.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Carriage House Senior Living Community
April 20, 2023
Thank you for sharing your experience in our Bridge to Rediscovery memory care neighborhood. We are thrilled to hear that your loved one is happy and comfortable in our community. Our team takes great pride in providing exceptional care and creating a warm and welcoming environment for all of our residents, and appreciate your kind words on how that has been true for your dad. We're honored he calls Carriage House his home.
Steve H - Family/friend
Assisted Living
April 11, 2023
4.0
Verified Review
A smaller intimate place with compassionate care at a lower cost
I've had a few complaints in the beginning, but I also understand transitioning to a better experience. I have witnessed these improvements such as dinnerware instead of Styrofoam boxes for those that eat in their rooms. The facility is cleaner. Personal living area is cleaner. Staff is very friendly. Food looks a lot better. I actually tasted a few and reminds me more of home cooked than frozen or canned. My mom likes bread with her meal such as rolls biscuits or cornbread rather than a slice of loaf bread that she has to request because the meals don't include bread. My mom likes more southern fare such as meatloaf, chicken and dumplings, mac and cheese (without ham). But I think the food is good. And secondly, they really need more staff. My mom needed to go to the bathroom one evening, but all the staff was serving dinner and no one answered the call. For the money, I think we made a good choice. I've seen big changes, but the biggest issue is mom still thinks she is supposed to be getting the level of care as a nursing home, but that's just not happening. They do need more staff, though. Keep improving and I would certainly recommend to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Carriage House Senior Living Community
April 20, 2023
Steve, thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you have noticed improvements in the community over time. We are also happy to hear that you find our team to be extremely friendly and that you've been impressed with our delicious, home-cooked meals. I am the Executive Director and want every resident and family to have a five-star experience, and would welcome the chance to sit down with you and your mom to make sure that is true for you. Please contact me when you have a moment so we can set up some time to chat. Thanks in advance -- and we look forward to earning your recommendation.
Anonymous - Family/friend
Memory Care
March 29, 2023
1.0
Verified Review
Dont' take your loved one to Carriage House
They did not offer any activities. They don't really care for the patients. It was not a good fit for my loved one. It was a horrible experience, and there was a lot of issues. They were not kind people. My loved one did not like the food, and often we had to take meals to my loved one. Sometimes they did not give my loved one water. Things were missing from my loved ones room. They did not take care of the patients, and were not attentive.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Carriage House Senior Living Community
March 30, 2023
We take all feedback seriously and strive to provide the best care possible for our residents. I am the Executive Director and would like the opportunity to speak with you directly to learn more about your loved one's experience as we are always open to feedback in order to help us improve the services we provide to all our residents. Please call me at the community at your earliest convenience.
Bruce - Family/friend
Assisted Living
March 29, 2023
4.0
Verified Review
Love this place!
Just like many other places at the moment they are experiencing some staffing issues so the care can be a little spotty but overall the care has been great. The staff members and their friendliness gets 10 stars, they are super fantastic to work with. From what we have seen the meals are good. When it comes to the activities they have at least 3-4 activities going on all day long throughout the week. We would love to be paying less but in comparison to other communities we checked out, the value is good. The first thing that struck us the most is that a lot of communities may have just one big dining hall for all the residents, but here each floor and each wing has their own little dining hall. So it's like you have your own little community with immediate neighbors. The room we got for our loved one is close by the dining room which is nice. Our loved one has told us that she like's it here, and physical therapy has really be working hard with our loved one. Based on our experience so far with Carriage House, we would absolutely recommend them to other families.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage House Senior Living Community
March 30, 2023
Bruce, thank you for your feedback. We appreciate your kind words about our team, and are touched to read you would give them 10 stars for the care they provide your loved one. It was wonderful to read that your loved one enjoys the wide variety of programs offered by our Lifestyle360 team, and that she looks forward to meals with her neighbors in our small, intimate dining rooms. We were glad to read that your loved one tells you how much she is enjoying life at Carriage House, and also glad to see that our on-site Ageility physical therapy team has been proving to be very helpful to her. Thank you for recommending us to other families.
anonymous - Family/friend
Assisted Living
March 24, 2023
3.0
Verified Review
Not trustworthy
Where they fall down completely, is with the issue of integrity and honesty. The mislead people into believing one thing and then they charge them another thing. I think the integrity issue is more important than all of the other issues. I know others have had the same experience - it is not just me making this criticism.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
2
Response from Carriage House Senior Living Community
March 28, 2023
We take all feedback seriously and strive to provide transparent and honest communication with our residents and their families. I am the Executive Director and apologize for any miscommunication or misunderstanding that may have occurred. Please contact me at your convenience so that I may look into this matter in detail.
Joseph & Rhonda Holt - Family/friend
Assisted Living
March 21, 2023
5.0
Verified Review
A peace of mind
It is always clean and there aren't any smells at all. The staff are quick to reach out to us when they are having a bad day. Communication is key for elderly care. My wife and I have been very satisfied with Carriage House as a whole. From initial intake meeting up until now, they have gone above and beyond care for my in-laws. My mother-in-law passed last month from dementia. We were worried about how my father-in-law would adjust to being alone after 55 years of marriage. The staff made sure that he was cared for and built up emotionally. It makes a difference when they care about the residents. We can see that they really care
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Carriage House Senior Living Community
March 24, 2023
Thank you for your kind words about Carriage House. We are glad to hear that our team provided excellent care for your in-laws and helped your father-in-law adjust after the loss of his wife of over 50 years. We take pride in our communication and commitment to our residents' physical and emotional well-being and are honored to know that your loved ones being here has provided you with such peace of mind.
Gary - Family/friend
Assisted Living
January 30, 2023
5.0
Verified Review
Better quality of service and care at a better price
Our loved one seems to be very happy at Carriage House, and compared to the precious community she is enjoying these meals so much better. She does not participate in activities now but we are working on it and we can see all the different things they do. We also are paying less at Carriage House but receiving more then our loved ones previous community .
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage House Senior Living Community
January 31, 2023
Thanks for this wonderful feedback Gary. We are glad to read that your loved one is so happy here, and appreciate your observations that our team delivers more than you expected.
Anonymous - Family/friend
Assisted Living
January 23, 2023
5.0
Verified Review
Peace of Mind
I had some issues with the care level being elevated for my loved one and not informing the family. I tried calling the community and didn't receive a call back. I ended up speaking with an office staff member and they stated that my loved one was at an even higher level than I thought. I then received a bill for this higher care level, even though the office member who I spoke with stated they would take the care level down a notch for my loved one. It would be helpful to have more proactive communication about the care level changes and what is included in these changes from the staff. Overall my loved one is content and this makes the family happy. The community is very clean and overall everyone is very friendly anytime I visit.
Cleanliness
5
Friendliness
4
Care Services
4
Meals & Dining
4
Response from Carriage House Senior Living Community
January 24, 2023
Hi -- I am the Executive Director and want to thank you for sharing this feedback. We were glad to hear that your loved one likes it at Carriage House and that you feel the friendly vibe of the community every time you visit. I was sorry to hear there were some communication issues with you regarding billing and the care being provided to your loved one. As we want every experience with us to exceed your expectations I'd welcome the chance to chat with you as we are always striving to improve the service we provide. Please give me a call at your convenience.
SB - Family/friend
Assisted Living
January 17, 2023
2.0
Verified Review
Not a good placement for my Mom
The list for improvements is too long. I would not recommend their memory care facility. I picked this community, because of their promises to take care of my loved one. It was great the first month, then it went downhill.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
2
Response from Carriage House Senior Living Community
January 30, 2023
At Carriage House we strive to provide a five-star experience in everything we do. I am the Executive Director and would welcome the chance to talk with you about areas you feel need improvement as we are always open to suggestions from our families. Please give me a call at your earliest convenience.
Anonymous - Family/friend
Memory Care
January 9, 2023
2.0
Verified Review
Not recommended
My loved one lived here and it was not a good experience. Even from the tour, I maybe should have known. I had a scheduled tour and arrived on time, but was left to wait for an hour while the tour guide worked on something else. The tour guide didn't acknowledge me or tell me that there would be a delay. The receptionist felt bad and eventually brought me a brochure and other reading materials about the facility to look over while I waited. My loved one started in Assisted Living and was then moved to Memory Care. He missed several days of medication due to confusion about administering the medication. His bed in the Memory Care unit smelled terribly of urine, we noticed it the first time we walked in. Just not a good experience. They list themselves as a five star facility, but that was definitely not our experience. They advertise that they're very interactive and engaged with residents, but I saw no evidence of that. I saw the opposite. My loved one wasn't happy here. Even after bringing him home, he would tell me that I had no idea how horrible this facility was. I would not recommend them to family and friends.
Response from Carriage House Senior Living Community
January 11, 2023
We would welcome the chance to speak with you in depth about your comments as we strive to provide a five star experience for all of our residents. Please contact the community and ask to speak to either the Executive Director or the Regional Director of Operations as we are sincerely interested in your thoughts on how we can continually improve upon the services we provide. Thanks in advance for your consideration.
Heather M - Family/friend
Assisted Living
December 13, 2022
5.0
Verified Review
Amazing Staff
The staff was amazing and always made my father feel like family. I could just always tell that the staff actually cares. It was obvious in the way they treated the residents and how they interacted with them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage House Senior Living Community
December 15, 2022
Thanks for sharing this feedback Heather. We're touched to read you thought the team made your father feel like family as that is how we think of all our residents. We appreciate your kind words for the team and for your five star review!
David - Family/friend
Assisted Living
November 8, 2022
1.0
Verified Review
Would not recommned
They can't do anything right. Before my loved one died, in his last day the care provided was not acceptable. They did not respond to my loved one needs, they did not have the correct equipment needed to take my loved ones vitals and often had to borrow my fathers. The food was often cold, what ordered is what not what my loved one received, if you ordered an item the second time around it is not the same food item as the first time, the food was very inconsistent. I would not recommend this community to anyone.
Cleanliness
3
Friendliness
4
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Carriage House Senior Living Community
November 10, 2022
David, I am the Executive Director and want to again express our condolences on the passing of your dad. I would welcome the chance to speak with you about your experiences at Carriage House as we are always open to feedback from families. Please contact me when you have some time to talk.
Anonymous - Family/friend
Assisted Living
October 11, 2022
3.0
Verified Review
Very clean, but staffing issues
This facility is very new and very clean. They're pretty severely understaffed, but the staff that they do have is quite good. The food is good. Housekeeping is great and everything is very well maintained. Communication with the family is good. The atmosphere is very quiet. Most of the residents aren't mobile and interactive. They had an activities schedule, but activities weren't happening. When I asked about it, I was told that the activities director has been out for awhile and that the person in charge of outside trips has been gone for awhile. This was our only real issue here. My dad is very active and needed a more lively and interactive atmosphere. We ended up moving him to a facility that better fit that need. However, I think it could be a great fit for someone who is looking for a more quiet environment. I have and will continue to recommend this facility to those who are looking for that type of living style/atmosphere.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
Response from Carriage House Senior Living Community
October 13, 2022
Thanks for your feedback. It was wonderful to know you found that the team, food, maintenance and communication at Carriage House were all top notch -- and we appreciate your ongoing recommendations. Note that you'll be glad to hear that our Lifestyle360 programs director is back and is holding a full complement of intellectual, social, physical, emotional, and spiritual programs. We invite your dad to come back and see some of his friends at one of the many programs on the calendar!
anonymous - Toured community
Assisted Living
September 21, 2022
2.5
Verified Review
tour review
Our family had an in person tour and overall it was just not a good tour experience
Response from Carriage House Senior Living Community
September 22, 2022
I'm the Executive Director and was sorry to hear you didn't have a good experience on your tour. I would like to invite you back to participate in one of our many programs so you can meet some of the amazing people who live and work at Carriage House -- and in doing so hope that you will experience the wonderful vibe we feel at Carriage House. Please give us a call to make arrangements.
anonymous - Family/friend
Assisted Living
September 21, 2022
4.0
Verified Review
Sufficient facility
Overall I think they were good to work with. The one negative I might add is that my loved one needed access to the courtyard more often and that was kind of part of the deal we made with them. But I do understand that they cannot just leave the doors open because of other residents who lived there.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Carriage House Senior Living Community
September 22, 2022
Thanks for sharing your impressions of Carriage House. I am the Executive Director and was glad to read that you felt our team was good to work with, and would welcome the chance to chat with you about how we could deliver a 5-star experience. Please contact me at the community when you have a moment to talk.
anonymous - Family/friend
Assisted Living
September 19, 2022
2.5
Verified Review
every pearl has a rough spot
It is a wonderful community but they really need to make some improvements. The friendliness of the staff really depends on the shift as well as the care that is being provided. The manager on the memory care side also yells quite often at our family so that could stop. Our loved one does really enjoy the meals and dining service the cook does do a wonderful job. The first couple of months there was no air conditioning on our loved ones room so it would get up to the 90s, and when it was put it the room would drop to the 60s. The nursing staff could also right down all of their procedures that way all of the staff know what to follow.
Cleanliness
2.5
Friendliness
2.5
Care Services
2.5
Staff
2.5
Meals & Dining
4
Activities
2.5
Value for Cost
1
Response from Carriage House Senior Living Community
September 20, 2022
I am the new Executive Director at Carriage House and want to thank you for taking the time to speak with me about your concerns. It is our goal to exceed expectations for all our residents, families and guests, and we welcome all feedback as we are always looking for ways to listen and improve. I will be following up with you in the coming days to discuss updates we will be making in the near future and encourage you to reach out to me directly if you have questions or concerns going forward.
Anonymous - Toured community
Assisted Living
September 16, 2022
4.0
Tour Review
Our Families experience from the second we walked into Carriage House was absolutely wonderful. Director and all staff we talked with were very open and friendly. Had a warm feeling, very nice place.
Response from Carriage House Senior Living Community
September 19, 2022
Thanks for visiting us. We're ecstatic that you had such a wonderful visit and that the community and team left you very impressed. Please let us know if you have any further questions, and we invite you back to see us again. Hope to see you soon!
Viewing 1-20 out of 54 reviews

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Frequently Asked Questions
about Carriage House Senior Living Community

Carriage House Senior Living Community offers Studio. Learn more.

A Place for Mom has scored Carriage House Senior Living Community 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 286-1235 to reach a resident at Carriage House Senior Living Community.

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