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Brookstone

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415 E Longview St, Fayetteville, AR 72703

8.3
Review score
34 reviews
Add review
8.3
Review score
34 reviews
5 star
50%
4 star
35%
3 star
15%
2 star
0%
1 star
0%
See all reviews
8.3
Review score
1148 reviews
50 facilities
For more information about senior living options:
(866) 374-4058
Brookstone
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Brookstone
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Crysan
-
Family/friend
4.0
Review for Brookstone
Brookstone was a great place for my dad he ended up at North Hills for a bit and they were fantastic! He died during his stay at NorthHills and they were just awesome after he passed, very caring and helpful, There were a couple of people at Brookstone that were very helpful and caring wit

About the facility
Brookstone

Brookstone in Fayetteville, AR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Brookstone

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Low / No Sodium
  • Restaurant Style Dining
  • Room Service
  • Professional Chef
  • No Sugar
  • Meals Provided

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Main Street Shops
  • Private Bath
  • Central Fireplace
  • Outdoor Common Areas
  • Barber Shop
  • Meeting Room
  • TV Lounge
  • Library
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center
  • Game Room
  • Movie or Theater Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Community Service Programs
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Stretching Classes
  • Wine Tasting
  • Art Classes
  • Holiday Parties
  • Reminiscence Programs
  • Dances
  • Other Religious Services
  • Live Dance or Theater Performances
  • Happy Hour
  • BBQs or Picnics
  • Brain fitness / Dakim
  • Gardening Club
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Activities Off-site
  • Activities On-site
  • Trivia Games
  • Birthday Parties
  • Live Musical Performances
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Pet-focused Programs

Compare

Brookstone
Brookstone

415 E Longview St, Fayetteville, AR 72703

The Bungalows at Springdale outdoor common area
The Bungalows at Springdale

672 Jones Rd, Springdale, AR 72762

Peachtree Village of Farmington
Peachtree Village of Farmington

55 West Rainsong Street, Farmington, AR 72730

The Bungalows at Fayetteville community exterior
The Bungalows at Fayetteville

4461 N Crossover Rd, Fayetteville, AR 72703

8.3
Review score
34 reviews
8.3
Review score
34 reviews
5 star
50%
4 star
35%
3 star
15%
2 star
0%
1 star
0%
9.0
Review score
8 reviews
9.0
Review score
8 reviews
5 star
74%
4 star
13%
3 star
13%
2 star
0%
1 star
0%
7.5
Review score
9 reviews
7.5
Review score
9 reviews
5 star
33%
4 star
33%
3 star
34%
2 star
0%
1 star
0%
6.8
Review score
5 reviews
6.8
Review score
5 reviews
5 star
20%
4 star
40%
3 star
0%
2 star
40%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

No

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookstone

8.3Review score34 reviews
8.3
Review score
34 reviews
5 star
50%
4 star
35%
3 star
15%
2 star
0%
1 star
0%
Phoenix Senior Living
8.3
Review score1147 reviews50 communities
Write a review
A Place for Mom has scored Brookstone with 8.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookstone has 34 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.8
Care Services
4.5
Staff
4.6
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Brookstone with 8.3 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookstone has 34 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Phoenix Senior Living
8.3
Review score1147 reviews50 communities
Logo for Phoenix Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 34 reviews
LLH. - Family/friend
Assisted Living
June 20, 2024
4.0
Verified Review
Review for Brookstone
Staff is very friendly and seem genuinely caring toward its residents.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Crysan - Family/friend
Assisted Living
June 10, 2024
4.0
Verified Review
Review for Brookstone
Brookstone was a great place for my dad he ended up at North Hills for a bit and they were fantastic! He died during his stay at NorthHills and they were just awesome after he passed, very caring and helpful, There were a couple of people at Brookstone that were very helpful and caring with my dad, but there did seem to be lots of turnover there.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 29, 2024
4.0
Verified Review
Recommended
There have been several different Managers and owners of Brookstone, which means different payment methods required and also means more time figuring out new payment methods. Staff is very nice. Housekeeping didn't check the fridge daily and it had rotten food in it. The toilet had a leaking seal and wasn't fixed until I saw it ,smelled it and brought it to their attention. Also the bathroom wasn't cleaned regularly, as promised. Because of all of those things, the room smelled horrible and I had to go to Management. The move in was simple, me and a cart. The meals are fair and desserts are really good. I recommend the facility. I think that if I lived nearby and was able to visit regularly, the housekeeping issues would have been resolved earlier.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Lisa - Family/friend
Assisted Living
April 8, 2024
3.0
Verified Review
Review for Brookstone
The first part of his stay at Brookstone was pleasant. The last part of his stay was hard. His disease progressed and he was a more difficult resident. But the doctor assured us this was nothing out of the usual for the disease. There was a significant staff change and the new employees were not as skilled in helping him. They were very short staffed. I don't know if I could recommend them. Our end was not a great experience but I'm sure there are not many of the same staff still working there. Someone else could go there and have a completely different experience.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
February 22, 2024
3.0
Verified Review
Not recommended
The facility is grossly understaffed, especially on weekends. It's a fine place if you only require level I care, but not for levels above that. Staff was responsive to the call button, but it took between 1-5 minutes. There is one housekeeper for the entire facility. My loved one's room was cleaned once a week, though with his incontinence it needed more. Bathroom always smelled of urine because the toilet had leaked and seeped into the vinyl flooring. Shower was small, and sink was not usable for a wheelchair-bound resident. Soiled laundry was often just left in the laundry basket. I understand they are under management at present, and they are trying to make it all Level I care. Communication with family was adequate. Meals are fine. Move in was fine. I would not recommend this facility unless it makes drastic changes.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
1
Value for Cost
2
Susan - Family/friend
Assisted Living
November 13, 2023
4.0
Verified Review
Review for Brookstone
I was in a difficult situation and they provided the respite care I needed for my father quickly and compassionately. I would recommend to others. Staff is very caring. Compassionate and patient.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Brookstone
November 21, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Anonymous - Family/friend
Assisted Living
October 9, 2023
3.0
Verified Review
Review for Brookstone
I would not recommend the Brookstone. Staff is nice and friendly, but overall, it is an older facility that reminds me of a nursing home, not Asst Living. We are looking to move her into a newer facility with more amenities. At the Brookstone, the automatic front doors have never worked. There was a sign up for weeks saying the fire alarm/sprinklers weren't working!! My mom still does not have a mailbox of her own. I know that sounds minor, but for what we are spending monthly those everything should work and be in top condition!
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookstone
October 25, 2023
We would like to have a better understanding about your experience. Please reach out to us at (479) 269-3792 at your earliest convenience and we will do our best to resolve this with you.
Judy - Family/friend
Assisted Living
July 12, 2023
5.0
Verified Review
Very satisfied
The management at Brookstone is awesome to work with. The communication with the family is great and I feel like I could call them at any time and get answers to any questions that I might have. The nursing staff is very attentive to my father's needs. He enjoys having church service on Sunday and enjoys having meals with the friends that he has made at the facility. They are very kind to him and keep his room in order and he is very happy because he has the ability to keep his pet with him.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Leslie - Family/friend
Memory Care
May 30, 2023
4.0
Verified Review
Recommended
The staff is very friendly and helpful, but sometimes too timid. Mostly lovely Marshallese people. They are very caring and capable. With my father's Dementia, they need to tell him instead of ask, such as today is your shower day, not do you want a shower. Let me help you to the bathroom instead of do you need to use the restroom. The meals are good quality and there's a nice selection of choices for each meal. The activities are lacking, but the Activities Director tries hard to provide opportunities. Dad's room is usually clean, however I've been known to clean the bathroom on their off days. It is cleaned by them once a week or as needed. There has not been much need for communication, as I am here with him 4-7 days a week. I would recommend this facility to others. There are some residents who have been here 7-15 years and wouldn't go anywhere else. They are happy and very content with their care.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Response from Brookstone
June 16, 2023
Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Brookstone Assisted Living Community! If you have any further questions, please give us a call. We're always happy to help!
Anonymous - Toured community
Assisted Living
March 3, 2023
4.0
Verified Review
My tour of Brookstone
We toured Brookstone and it was number two on our list of top choices. If my loved one's Dementia progresses, we will probably move her here. The assistant that I worked with during the tour was very nice. I spoke with the Director by phone but he never followed up with us.
Response from Brookstone
April 18, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
anonymous - Family/friend
Assisted Living
January 24, 2023
4.0
Verified Review
Brookstone review
Based on our experience with Brookstone we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Brookstone
March 9, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
anonymous - Family/friend
Assisted Living
September 14, 2022
3.0
Verified Review
Our experience with Brookstone
We are grateful that they took us and my loved one has a beautiful room with a nice big window, bathroom, and kitchen area. The value for the money was better than any other place we could find as well. It is in a beautiful location. You walk in the facility and it is beautiful and they have a very nice dining room area that you can see. They are short staffed so that has affected some things, they are using a lot of temporary staff. I love the facility and all of the staff that are there have been wonderful.
Response from Brookstone
March 9, 2023
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Susan B - Family/friend
Assisted Living
March 23, 2022
5.0
Very pleased
My husband spent two weeks in Respite Care at Brookstone. We were both impressed with the level of care he received. Especially important was the constant presence and visibility of the staff. They assisted him with personal grooming every morning and helped him with his hearing aids. His medications doses were never missed were given as prescribed by the nurses. He enjoyed the music programs and said the food was great, especially the desserts.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
March 14, 2022
4.0
Verified Review
Tour of The Brookstone
Our tour with The Brookstone went great! The people who we met with were wonderful and answered all of our questions. Unfortunately, they just did not have the type of care that my loved one needed and so the facility did not match what we were looking for.
Nancy C - Family/friend
Memory Care
February 18, 2022
5.0
Verified Review
Brookstone recommended
I would recommend this community for your loved ones. The staff are very attentive with my loved one. Some of the meals my loved one likes and some of them she does not. The food is good she just has a personal preference.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
4
anonymous - Toured community
Assisted Living
January 12, 2022
3.0
Verified Review
Tour of Brookstone
Brookstone is a very nice and clean place. The staff were all kind and professional. It was more institutional and highly regulated and we were looking for a place with more flexibility. But if that is something you need, I think it would be a great facility for that.
Response from Brookstone
January 18, 2022
Thank you so much, for taking time to share your experience of Brookstone Assisted Living. We value your opinion deeply and shared your positive review with our team. Your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Alison
anonymous - Toured community
Assisted Living
November 24, 2021
5.0
Verified Review
Our Tour Experience
We knew some people who used to live at Brookstone Assisted Living, and they loved it. We thought it was a beautiful place. The campus was just lovely. The food was good. The staff there is very sweet and nice. One of the things we liked is there are more men working there vs. other places we looked at. That would have been really nice for our male loved one to have other males around who he could talk to, rather than all females. We had a difficult decision because really all of the places that we looked at were very nice, and he probably would have been happy at any one of them.
Response from Brookstone
December 2, 2021
Thank you so much, for taking time to share your experience of Brookstone Assisted Living. We'll share your positive review with our team, as your feedback is greatly appreciated. If you have anything further to share, or any questions we can answer regarding your tour, please reach out to us! - Warm regards, Alison
B P - Family/friend
Assisted Living
November 11, 2021
5.0
Verified Review
My review of Brookstone
I would say to go talk to this community. They have a lot of entertainment and concerts where people come in and sing songs for the residents. They also have a Friday wine meeting, work out programs and more things to keep the residents active. They even have movie nights with old movies for the residents to watch
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookstone
November 15, 2021
Thank you so much, B.P. for taking time to share your experience of Brookstone Assisted Living. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you!
anonymous - Family/friend
Assisted Living
November 1, 2021
5.0
Verified Review
Our Experience
Everything has been fantastic across the board. We're 100 percent pleased.
Response from Brookstone
November 21, 2021
Thank you so much for taking time to share your experience of Brookstone Assisted Living. We shared your positive review with our team, which certainly meant a lot. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
anonymous - Family/friend
Assisted Living
October 26, 2021
4.0
Verified Review
Our experience with Brookstone
We have been very happy with our experience with Brookstone Assisted Living.
Response from Brookstone
October 30, 2021
Thank you so much for taking time to share your experience of Brookstone Assisted Living. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison
Viewing 1-20 out of 34 reviews

Neighborhoods
around Brookstone

See what the neighborhood has to offer and what’s nearby:
Brookstone in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Arkansas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arkansas regulations for Assisted Living.

Frequently Asked Questions
about Brookstone

Brookstone offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookstone 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (479) 443-3900 to reach a resident at Brookstone.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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