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Brookstone

415 E Longview St, Fayetteville, AR 72703
8.4
Review Score
29 reviews

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street view of Brookstone
Susan - Family/friend
4.0
Review for Brookstone

I was in a difficult situation and they provided the respite care I needed for my father quickly and compassionately. I would recommend to others. Staff is very caring. Compassionate and patient.... Read more

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About the facility Brookstone

Brookstone in Fayetteville, Arkansas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookstone is a community within Phoenix Senior Living properties. See all Phoenix Senior Living communities.

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Amenities at Brookstone

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Fitness Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Other Religious Services
Art Classes

Compare

Brookstone415 E Longview St, Fayetteville, AR 72703
The Bungalows at Springdale672 Jones Rd, Springdale, AR 72762
Peachtree Village of Farmington55 West Rainsong Street, Farmington, AR 72730
The Bungalows at Fayetteville4461 N Crossover Rd, Fayetteville, AR 72703
8.4
Review Score
29 reviews
8.8
Review Score
5 reviews
7.5
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6.0
Review Score
4 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care

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Reviews
for Brookstone

Write a Review
8.4
Review Score
29 reviews

Review Score

29 reviews
8.4

Out of 10


5 star

59%

4 star

32%

3 star

11%

2 star

0%

1 star

0%

A Place for Mom has scored Brookstone with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookstone has 29 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.7

Friendliness

4.9

Meals & Dining

4.3

Care Services

4.7

Activities

4.4

Staff

4.8

Value for Cost

4.5

Overall Experience
17
9
3
0
0
Date Submitted
2
5
9
Reviewer
1
21
6
0
Care Received
13
16
1-20 of 29 reviews
Sort by

4.0
Susan - Family/Friend
Assisted Living
November 13, 2023
Verified Review
Review for Brookstone

I was in a difficult situation and they provided the respite care I needed for my father quickly and compassionately. I would recommend to others. Staff is very caring. Compassionate and patient.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Brookstone

November 21, 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!


3.0
Anonymous - Family/Friend
Assisted Living
October 9, 2023
Verified Review
Review for Brookstone

I would not recommend the Brookstone. Staff is nice and friendly, but overall, it is an older facility that reminds me of a nursing home, not Asst Living. We are looking to move her into a newer facility with more amenities. At the Brookstone, the automatic front doors have never worked. There was a sign up for weeks saying the fire alarm/sprinklers weren't working!! My mom still does not have a mailbox of her own. I know that sounds minor, but for what we are spending monthly those everything should work and be in top condition!

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

2

Staff

4

Value for Cost

2

Response from Brookstone

October 25, 2023

We would like to have a better understanding about your experience. Please reach out to us at (479) 269-3792 at your earliest convenience and we will do our best to resolve this with you.


5.0
Judy - Family/Friend
Assisted Living
July 12, 2023
Verified Review
Very satisfied

The management at Brookstone is awesome to work with. The communication with the family is great and I feel like I could call them at any time and get answers to any questions that I might have. The nursing staff is very attentive to my father's needs. He enjoys having church service on Sunday and enjoys having meals with the friends that he has made at the facility. They are very kind to him and keep his room in order and he is very happy because he has the ability to keep his pet with him.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Leslie - Family/Friend
Memory Care
May 30, 2023
Verified Review
Recommended

The staff is very friendly and helpful, but sometimes too timid. Mostly lovely Marshallese people. They are very caring and capable. With my father's Dementia, they need to tell him instead of ask, such as today is your shower day, not do you want a shower. Let me help you to the bathroom instead of do you need to use the restroom. The meals are good quality and there's a nice selection of choices for each meal. The activities are lacking, but the Activities Director tries hard to provide opportunities. Dad's room is usually clean, however I've been known to clean the bathroom on their off days. It is cleaned by them once a week or as needed. There has not been much need for communication, as I am here with him 4-7 days a week. I would recommend this facility to others. There are some residents who have been here 7-15 years and wouldn't go anywhere else. They are happy and very content with their care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

4

Value for Cost

4

Response from Brookstone

June 16, 2023

Leslie, thank you for your kind review; we are happy to pass along your comments to the team here at Brookstone Assisted Living Community! If you have any further questions, please give us a call. We're always happy to help!


4.0
Anonymous - Toured community
Assisted Living
March 3, 2023
Verified Review
My tour of Brookstone

We toured Brookstone and it was number two on our list of top choices. If my loved one's Dementia progresses, we will probably move her here. The assistant that I worked with during the tour was very nice. I spoke with the Director by phone but he never followed up with us.

Response from Brookstone

April 18, 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!


4.0
anonymous - Family/Friend
Assisted Living
January 24, 2023
Verified Review
Brookstone review

Based on our experience with Brookstone we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

4

Response from Brookstone

March 9, 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!


3.0
anonymous - Family/Friend
Assisted Living
September 14, 2022
Verified Review
Our experience with Brookstone

We are grateful that they took us and my loved one has a beautiful room with a nice big window, bathroom, and kitchen area. The value for the money was better than any other place we could find as well. It is in a beautiful location. You walk in the facility and it is beautiful and they have a very nice dining room area that you can see. They are short staffed so that has affected some things, they are using a lot of temporary staff. I love the facility and all of the staff that are there have been wonderful.

Response from Brookstone

March 9, 2023

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!


5.0
Susan B - Family/Friend
Assisted Living
March 23, 2022
Very pleased

My husband spent two weeks in Respite Care at Brookstone. We were both impressed with the level of care he received. Especially important was the constant presence and visibility of the staff. They assisted him with personal grooming every morning and helped him with his hearing aids. His medications doses were never missed were given as prescribed by the nurses. He enjoyed the music programs and said the food was great, especially the desserts.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
March 14, 2022
Verified Review
Tour of The Brookstone

Our tour with The Brookstone went great! The people who we met with were wonderful and answered all of our questions. Unfortunately, they just did not have the type of care that my loved one needed and so the facility did not match what we were looking for.


5.0
Nancy C - Family/Friend
Memory Care
February 18, 2022
Verified Review
Brookstone recommended

I would recommend this community for your loved ones. The staff are very attentive with my loved one. Some of the meals my loved one likes and some of them she does not. The food is good she just has a personal preference.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


3.0
anonymous - Toured community
Assisted Living
January 12, 2022
Verified Review
Tour of Brookstone

Brookstone is a very nice and clean place. The staff were all kind and professional. It was more institutional and highly regulated and we were looking for a place with more flexibility. But if that is something you need, I think it would be a great facility for that.

Response from Brookstone

January 18, 2022

Thank you so much, for taking time to share your experience of Brookstone Assisted Living. We value your opinion deeply and shared your positive review with our team. Your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Alison


5.0
anonymous - Toured community
Assisted Living
November 24, 2021
Verified Review
Our Tour Experience

We knew some people who used to live at Brookstone Assisted Living, and they loved it. We thought it was a beautiful place. The campus was just lovely. The food was good. The staff there is very sweet and nice. One of the things we liked is there are more men working there vs. other places we looked at. That would have been really nice for our male loved one to have other males around who he could talk to, rather than all females. We had a difficult decision because really all of the places that we looked at were very nice, and he probably would have been happy at any one of them.

Response from Brookstone

December 2, 2021

Thank you so much, for taking time to share your experience of Brookstone Assisted Living. We'll share your positive review with our team, as your feedback is greatly appreciated. If you have anything further to share, or any questions we can answer regarding your tour, please reach out to us! - Warm regards, Alison


5.0
B P - Family/Friend
Assisted Living
November 11, 2021
Verified Review
My review of Brookstone

I would say to go talk to this community. They have a lot of entertainment and concerts where people come in and sing songs for the residents. They also have a Friday wine meeting, work out programs and more things to keep the residents active. They even have movie nights with old movies for the residents to watch

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Brookstone

November 15, 2021

Thank you so much, B.P. for taking time to share your experience of Brookstone Assisted Living. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you!


5.0
anonymous - Family/Friend
Assisted Living
November 1, 2021
Verified Review
Our Experience

Everything has been fantastic across the board. We're 100 percent pleased.

Response from Brookstone

November 21, 2021

Thank you so much for taking time to share your experience of Brookstone Assisted Living. We shared your positive review with our team, which certainly meant a lot. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


4.0
anonymous - Family/Friend
Assisted Living
October 26, 2021
Verified Review
Our experience with Brookstone

We have been very happy with our experience with Brookstone Assisted Living.

Response from Brookstone

October 30, 2021

Thank you so much for taking time to share your experience of Brookstone Assisted Living. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


5.0
anonymous - Family/Friend
Assisted Living
October 19, 2021
Verified Review
Picked the right place

Our experience with Brookstone has been wonderful. They are great people and mom has settled in well here. She has made so many good friends and she absolutely loves it. She is actually starting to gain some weight and is looking much better. They have lots of open courtyards and places to sit outside, you do not feel like you are trapped in a building. The rooms either look into woods or the inner courtyard, even in the memory care unit. Memory care also has their own courtyard and it is lovely. For what they offer, the value for the money is great. They do allow dogs as well which is great. They do happy hours every Friday night and the residents really enjoy that. I would absolutely recommend to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Brookstone

October 21, 2021

Thank you so much for taking time to share your and your mom's experience of Brookstone Assisted Living. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you!


5.0
anonymous - Family/Friend
Memory Care
June 17, 2020
Verified Review
It is a great place to live

They are very good at retaining their highly qualified staff. The staff does a good job relating to the residents. The food is pretty good. They offer a lot of options. The rooms are a really good size. They have outdoor space for the residents. It is a smaller community and it has a real family feel. The staff gets to know the families as well. You feel very involved.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Brookstone

January 27, 2021

Thank you so much for taking time to share your experience. We’ll share your positive feedback with our team. If you have anything further to share, please reach out to us as we love hearing from you. - Alison 


5.0
anonymous - Toured community
Memory Care
March 11, 2018

This was the most informative and helpful consultation I've had to date with regards to planning for my mother's care. [name removed] is an excellent advisor. Thank you for this referral.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Family/Friend
Memory Care
May 19, 2017
Verified Review
Very happy!

My loved one is currently having some difficulty getting around and performing -day-to-day tasks, but the staff are sure to take good care of her. She is very happy with this facility!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Family/Friend
Memory Care
May 1, 2017
Verified Review
Care and comfort

The care at this community. The staff is caring and attentive to his needs. The community is clean and maintained. The meals are appealing and they offer a nice variety. This is a nice environment and we recommend other families for the excellent care and value for a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Brookstone

Brookstone offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookstone 8.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (479) 443-3900 to reach a resident at Brookstone.

To reach a resident at Brookstone call: (479) 443-3900



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.