Brookdale Hartley

201 West Hartley Drive, High Point, NC 27265

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street view of Brookdale Hartley

About the community Brookdale Hartley

When it's time to get a little help with the minor things so you can enjoy the important things, our community is the place for you. Located in High Point, N.C., the €œHome Furnishings Capital of the World,€ our community offers assisted living that celebrates and encourages independence while providing the comfort of an on-site 24/7 staff.

Our intimate community is specifically designed to cater to our residents, offering private apartment homes and cozy common areas that encourage community engagement and involvement. You'll also have the benefit of nutritious dining, a busy activities schedule, an on-site beauty/barber shop and transportation.

Our community is vibrant and fun, with a staff dedicated to caring for our residents. Our luxurious amenities and premiere services include:
Personalized care plans, regularly reviewed for accuracy
Housekeeping, laundry and linen services
A choice of private apartments or companion suites with private baths and spacious closets
Secured and alarmed exterior doors for the safety of residents
Outdoor courtyard with gardening area

Senior Living Options Offered

Assisted living

Pricing for Brookdale Hartley

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Hartley

Community Details at Brookdale Hartley

Activities Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Private Bath


Reviews for Brookdale Hartley

3.7

(16 reviews)

Write a Review

Cleanliness

3.8

Care services

3.6

Staff

4.5

Meals & dining

3.0

Activities

3.5

Value for cost

3.6

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-16 of 16 reviews
5.0
August 16, 2021
Cynthia - Toured community
my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.


4.5
July 20, 2021
anonymous - Sibling of resident/client
comfortable situation for the resident and family

The community is a good value for what they offer. Its neat and clean and the staff is very friendly and helpful. I would like to see more activities available for the residents. I would recommend this community to others based on my experience


4.0
March 5, 2021
Anonymous - Child of resident/client
Verified Review
my experience

The staff has been very friendly and helpful. The communication between the staff and the family is good and they keep us updated. I would recommend this community to others


4.0
February 25, 2021
anonymous - Child of resident/client
Verified Review
Mom turns 101 and needs to see her family

I had hopes when putting her in Brookdale I would be able to come help out since I live so close. There was no visiting inside due to covid and she was starting to forget who we were. She ended up testing positive and called and asked if I could come get her so I got her and ended up keeping her at home. The staff member here were very nice, but it was hard just due to the virus and I think it would have worked out if that wasn't going on.


4.0
August 20, 2020
Anonymous - Loved one of resident/client
Would recommend to anyone

Brookdale High is very reasonably priced, prior to COVID they played games, they have a library. The residents planted flowers, they had arts and crafts. They would have holiday dinners, and holiday activities. They had church services on Sundays. The food at Brookdale is very good, they have certain meals each night, but if they don't like that meal they can ask for something else. The rooms are very well laid out, they have private rooms and semi private rooms. They have a big open area with a dining room.


4.0
October 5, 2019
Anonymous - Toured community

extremely nice people. When we arrived for our tour, the home van was unloading a group that had been out on a day trip. on a pontoon boat at the lake and a picnic. They were all so happy. [Name removed] answered all our questions and took us on a tour. No way to know what it would be like to live there yet. However, the residents appeared to be happy and content.


4.0
August 30, 2019
Anonymous - Toured community

Not memory care too expensive for her income


4.0
October 9, 2018
Anonymous - Toured community

I was impressed with this facility. It was very clean, the residents looked like they enjoyed living here, and the atmosphere was very homey feeling. The set-up of meal time and activities was impressive. Pricing was reasonable as well.


3.0
August 30, 2017
Anonymous - Toured community
Verified Review
Not the right fit

We toured the Brookdale High Point. It was a very nice tour and the staff was very friendly when they showed us around their community. It was clean and well-kept. But it did not have the right atmosphere for my mom.


3.0
August 15, 2017
Anonymous - Toured community
Verified Review
Not the right fit

Brookdale High Point did not give me the homey feeling I was looking for in a community for my mother in law. It was not as well-kept as other communities I had seen. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community for our current needs.


4.0
January 3, 2017
Anonymous - Toured community
Verified Review
Nice Tour

I had a pleasant tour of this community. Everything looked nice.


4.0
November 30, 2016
Kimberly Comer - Loved one of resident/client
Verified Review
Peace of Mind

My friend has been there for a month and so far, I have seen nothing that causes me any alarm or concern. Staff is very friendly, Activities lady is exceptional at what she does. They show concern for their residents and make guests feel welcomed. The dietary manager genuinely cares about the quality of meals and is active in giving residents choices. He works hard at it shows. The staff who serve the residents at meal times have also impressed me. Very relaxed, not pushy or trying to rush residents in their decisions on what they want to eat. I work at a skilled nursing facility so I know what to expect and what to look for in quality of care. I've sat back and watched activities, dietary, nursing, housekeeping and I have no issues at all at this time. I don't expect to have any either. I have trust in the staff and that gives me peace of mind.


4.0
May 29, 2016
Bobby - Toured community
Verified Review
Thankful

Brookdale has been very helpful to me with caring for my father and has taken the burden of worrying about him with his falling and being in the house by himself


3.0
June 12, 2014
Anonymous - Loved one of resident/client
Simply disappointed

During the tour everyone seemed to be wearing their smiles and seemed so friendly and the day of move in we shared the same happy experience, felt good about this move. However after that point it seems that the positive happy spirit is just not there anymore! I feel as if it was all for show just, to get us in. They lose things immediately when they wash or move someone! Everyone seems to be so unorganized, not trained. They are definitely lacking in the communication department from the top down. Ask someone something, NO ONE I MEAN NO ONE KNOWS! But they will make up something eventually. Apparently new person in office signing people up. Not knowledgeable at all. Did not follow through with paper work. Did not understand the paper work she was having us sign herself. Never completed half of things she said she would do. Getting bills left and right. Pharmacy fee is not being taken out of resident account?! Why is it so hard to pay the hair dresser every week when she is there it seems simply impossible. But, I can't contact the hair dresser myself because no one knows her name or phone number? My last visit the residents were all just laying around everywhere where you walk in most in wheel chairs, some horrible smell of feces, looking liking their health is just declining everyday that they are there... So sad. The few times that I went and saw the activity director she always has a positive attitude and the cook Chris. But the best thing about High Point Manor is Jenna Whitsell the marketing director. She always has a smile, she shows kindness, caring and always ask me how things are going and keeps me informed. :)


0.5
April 23, 2014
Family Member - Loved one of resident/client
Verified Review
The main problem is that there is no coordination of benefits.

The main problem is that there is no coordination of benefits. We have very good insurance, we can go in and out of network. They don't even look at our benefits, when it comes to medication. They will give him one that charges a co-pay even when you can get the generic form free on our insurance. They don't even call me when there was a need to go to the hospital. They want to use an ambulance to send them to the hospital without even seeing if a family member could take them, when it wasn't even an emergency. They don't pay the bill so they don't even look to see if there is a best way to do things. They don't have an itemized list of what the charges are for. When you go in there it is like the night of the living dead, they have the lowest morale I have ever seen in my life, and they are just waiting to die. It is just macabre. They don't know who is on first base half the time. I would not recommend it for anybody. At first they told us they were going to take him around and to the movies and that they had transportation. The first visit was really positive and the people we met with that kind of sold us on the whole place either left or got fired. The day we came to move in they added on about 1500 hundred dollar assessment fee.


4.0
December 23, 2012
A Place For Mom Customer - Toured community
Verified Review
Liked this one; will take Mother to t...

Liked this one; will take Mother to tour it to get her approval.


Neighborhood around Brookdale Hartley

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Frequently Asked Questions about Brookdale Hartley

Brookdale Hartley offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Hartley has received an average review rating of 3.7 based on 16 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.