Brookdale Columbus

Toured Brookdale [dates removed]. Decided Brookdale was the best option. Assessment scheduled [dates removed]. Moved family member in [dates removed]. It was an easier process than I expected especially with [name removed]the Office Manager going over everything very patiently. Staff is pleasant, helpful and very cordial.

I've had several loved one's in Assisted Living over the years and have experienced quite a few facilities, but I will say this facility has the most wonderful and friendly staff that I have ever seen! They truly go above and beyond. The staff is a 5+. I know them all by name and just couldn't ask for more. The cost here is more than what I was paying before, but it's worth it. This facility gives me peace of mind. They have 2 great outdoor areas for the residents to enjoy, one has a big porch/patio and the other has a large fenced courtyard for the residents to take walks and enjoy the outdoors. Housekeeping is very good. The food is great. They have a good variety of activities, outings, and exercise classes. They decorate for and celebrate Holidays and Birthdays. My loved one had a birthday recently. About a week before his birthday, the staff called and asked if the family planned to come to the facility to celebrate. I told them yes and let them know when we would be there. When we arrived, we discovered that they had a room set up with a table, flowers, and balloons for us to gather and celebrate with our loved one. Just above and beyond. I would recommend this facility to everybody.

Looking for my father it look really good!

The staff and facilities are great!

Brookdale Columbus really was an outstanding environment. The staff members seemed to be very attentive to the residents needs, it is a very clean and update atmosphere. We had no problem with the price we were paying. We would recommend this community to other families but not for last stages of life. If your loved one is at their last stage there just is not much to do there. They do have a lot of activities though for the residents who can and want to participate in them

Thank you Brookdale Columbus for taking such good care of my momma in my absence. It puts my mind at ease. Momma is happy and family is happy. The pictures that [name removed] sends us regularly of my mom are wonderful.

I rate Brookdale 5 stars. They were a real lifesaver. They put a plan together when we were only given a day's notice before my father was discharged from the hospital that was out of town. We needed a place for him to go immediately and Brookdale delivered. We are very happy how everything turned out.

We've had a bit of an issue with our loved ones medications, like figuring out where it comes from, etc.. We still haven't figured that out just yet. But I have recommend Brookdale Columbus to several people. I would describe the staff as very friendly. Communication between the community and our family has been good, and is usually done through telephone. The community is memory care only and all on one floor; it's also locked and has good security. Overall it's a good very place.

The best thing I like about Brookdale is the staff. They are very friendly. They also have the best programs and events. I especially enjoyed the Tree Lighting event.

I rate Brookdale all fives. Staff is what I like the best.

Very friendly people

Staff is wonderful. They take good care of my mom. Activity Director is always keeping things going at Brookdale. She is wonderful as well. I have been very pleased with Brookdale. Everyone is very nice and is always there for me. I need for mom to stay in Brookdale's care as long as she can. I am thankful for the staff taking care of my mom for I am an only child and need support.

It is always clean and no odors. The Staff is friendly and helpful. I love that they update social media with pictures to show what events they do. Staff does a great job making sure everything is taken care of.

Our first impression of Brookdale Columbus was that is was nice, clean and pretty. It did not look like a nursing home. The food could use some more of a variety, and the rooms are nice sizes and now have tile instead of carpet.

Great facility, great medical staff. Not all employees are well versed in dealing with dementia patients with aggressive behaviors. All employees are friendly and helpful to patient needs. Admin staff members are easy to work with.

I met with [name removed] and toured Brookdale Columbus. [Name removed] and [name removed] the director were very understanding and compassionate to myself and the needs of my wife [name removed]. The tour of the facility was impressive and has a warm home feel. I decided that this was the please that could best meet [name removed] need of care. There is so many other positive things that I could say a Brookdale Columbus and staff. Now on to experiencing first hand the care of my dear wife [name removed]. I reluctantly give star rating without experiencing life at Brookdale Columbus.

after stopping by to get a tour and see if that would be a good place for my father.....a WW2, Korea, and Vietnam veteran decorated hero. I met with [name removed], the newest director and saw the facility. He went as far as to tell me how to position my father in his wheelchair before the nurse arrived at our home to evaluate him to "make sure he gets the approval". My concerns started then. He himself was trying to beat the system to have my father accepted, but would that have benefited my father?! Then when I left, I had the honor of having lunch with another WW2 veteran. When I told him where I had just come from HE CRIED!! I was so taken back until he began to tell me how just 9 months earlier his wife was PULLED FROM HER BED BY HER NURSE AND ABUSED!!! SHE SPENT 8 DAYS IN REHAB AND WAS TREATED FOR SCABIES..AT 90!!!! I called [name removed] and confronted him about the allegations. He shuffled around his words and would only say.....we treated "as IF the residents had scabies". He claimed he knew nothing about the abuse. How could he not!!! That is why he was sent there!!! There are still employees working there that were aware of the situation at that time, according to David. I contacted corporate to voice my concerns and they too are shuffling their feet. I will take this info to the news if I have to! Our parents and loved ones should be treated with dignity.....NOT TREATED FOR SCABIES in a facility that is almost 5 grand a month!!! FAMILY MEMBERS BEWARE!!! STAY FAR FROM THIS FACILITY!!!! Remember that veterans wife in your prayers!!

The staff have been nice and as helpful as can be. I love the site the yard is immaculate and fenced in. They had a family night and the food was good. They offer daily activities. They have an inner courtyard surrounded by the building. They have a raised bed garden for the residents to enjoy. I would recommend this community.

My mother in law is doing great here at this community. It is a very nice place, and they are taking very good care of her, and her needs. It has been a learning process for us, but a place for mom was very helpful with guiding us in the right direction. They have a wonderful staff here, they have been attentive, and helpful. We know she is safe, and in a good place. This is a community I would recommend, it is working out pretty well for my family.