Brookdale Cape Coral

We chose Brookdale Cape Coral because of the convenience and ease of getting her into. Overall it has been a great and easy experience. Management seems well engaged and my mom is happy and interacting with other residents. I would recommend to others looking.

My loved ones were living at this community. A few hours prior to my loved one dying, the night nurse was very mean to my loved one. I've heard that night nurse is rude to all the residents. The food was horrible at the community for my loved ones.

This was my first tour and it was virtual. Certainly appears to be fine. I like that there are a small number of units. Affordability is important so we were considering the studio. Adequate but very small. Will look at others before we make decision.

Cheap Prices and discounts compared to what is out there for senior living. Its a comfortable place for my family to be at and they feel just as though they are at home. Staff are nice and friendly and food is good.

[name removed] was wonderful. She answered all our questions and gave us a nice tour.

Pros: This assisted living facility is always clean, most of the staff is friendly and helpful. They offer two meal choices for every meal. It is a small facility with a beautiful garden area and it is pet friendly (smaller pets). Cons: Expensive in comparison to other facilities. Extra up charges for everything are costly (and I mean everything). They charge over $400.00/mo to distribute medication even though often my father-in-law walks down to get his meds. $300.00/mo for bathing. They also charge for walker rental/assistance, etc., etc. They raise rates dramatically. Nurse on staff pushes treatments so that they can charge a fee -- testing for bladder infections (when no complaint from patient) ear infections, etc., etc. We were charged for over 400 tablets of Tylenol for the month!!! They adjusted it, but still, you really need to watch what they are charging you for. Though they charge for everything they still have not fixed their transportation van and therefore residents haven't been taken on outings in quite awhile.

Awesome place for assisted living. Single level, 42 residents, everyone is a member of the family. Facility is clean, meals are well prepared, common areas are well maintained. As for the staff ... [Name removed] is the BEST! She goes out of her way to care for the residents to the very best of her ability, which is pretty darned good. She is always about doing the right thing, even if met with opposition. She cares for the residents with the highest level of dignity and respect. Her level of passion and compassion is unheard of. She is truly an angel. [Names removed] have tenure, and go above and beyond to take time with each and every resident and family member. They do more than they have to, and more than is expected of them. Highly recommend this facility - especially this team!

Love this community. The tour was awesome. [Name removed] was even better. I really love the feeling of home.

Smaller facility with about 45 residents. 1 story seemed nice. will consider it. Staff knew everyone by name.

This is a very nice community and the staff did a very nice job showing us around and answering all our questions. They offer a lot of amenities here for the residents and we would recommend taking their tour.

My mother ended up not making the move into this community because she was not eligible for the assistance that she needed to live there. The property was nicely maintained and had a lot of great amenities available to all of the residents. I would recommend it to anyone.

My Mom is legally blind and has difficulty hearing. She uses a rollator to get around. Brookdale has a small community of incredibly caring staff and loving other residents. Everyone couldn't have been kinder as Mom transitioned to her new home. The building is homey with a fire place and small tables for meals so Mom could hear her seat mates talking to her during meals. The maintenance guy was in her room multiple times to get everything just right, always with a smile. The staff feel like they work in your home, not that you live at their work.!!! I highly recommend this facility.!!!

Our first impression of Brookdale CC was excellent and we are confident that we made a good decision. The staff is always helpful and [Removed] seems very happy. Although we are just at the beginning of her stay here, everything here seems to be brighter, cleaner, more organized and an all around better fit for [Removed] situation

Very nice! Warm and welcoming environment.Very peaceful, and homelike.[Removed] is very caring and compassionate.

I moved my family member out of this facility. In 8 months they raised the rates by 30%. The services and care declined drasticlly. The management seems to be interested in money over care. The facility also got bed bugs and didn't let any family members know. What a disappointment.

They take very good care of my mother. Every employee is kind and helpful. My mother has been there less than one month so she is still adjusting.

After having a bad experience at Gulf Coast Village my parents loved Brookdale. The friendly atmosphere, the home cooked meals and the apartment made them feel more at home. The size of the place was not too big or too small. The care from staff was much more personalized and helpful. I would recommend this place to anyone who has a parent that needs this kind of care.

It's very clean. It has a wonderful appearance. Everybody has been very pleasant and eager to help. They make the residents very happy and comfortable. This is a nice community with great staff and residents.

New and nice but did not feel any genuine warmth. Staff were not very friendly, did not see much activity.

They are absolutely fantastic! They are fabulous, when we came she was doing pretty well. The staff fell in love with her and she fell in love with them. They have taken great care of her. We ended up needing hospice, and Sterling house has worked with them beautifully. They hug her and kiss her, and tell her how wonderful she is, and they help her be at peace here in her last days. The facility is clean and beautiful, and the staff are all marvelous, they are so responsive, they must have someone there that is just so good at hiring their staff. It's a very homey place, and I saw a lot of interaction between staff and residents when I first toured. I tried to offer one of the staff a gratuity, and they said absolutely not, they will not accept a gratuity of any kind, but they will let you contribute to the staff holiday party.