Broadmoor Court

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The facility was clean but was showing its age. There was marked evidence of their efforts to keep up the facility, however, normal aging of the facility was apparent. The staff was friendly, however, the only one that we had any real interaction with was the Marketing Director. All of the others seem to be occupied with other activities even though we could see them from where we were waiting at to have our discussion with. I was disappointed in the open location that our interview was conducted in. It was the only location that we were not taken to an office to provide and obtain our information. You are required to use their medical staff to obtain and dispense medication. There is a doctor that they use however, you can maintain your own medical team. The facility is open access until they secure it at night, generally around 9 PM. They do not accept VA but they do accept Medicaid and you can obtain a suite while you wait for the Medicaid approval as long as you pay the full costs until the approval, estimated to be 3 to 6 months. The Medicaid suites are all on the first floor and semi-private. The private payed suites are all on the second floor and private suites are available. We were told that they maintain a full occupancy an they only infrequently have opening. They do not have studio suites.

I toured for my mom and loved the community. I wish they had private apartments for MCD but they were a very nice community.

Very good overall with moderate good quality.

The residents look happy and the community seemed busy. The staff took the time to greet me and the tour was nice.

The staff is friendly and the community is very clean

Very nice people and clean, upbeat place. Slow getting going with administrative tasks. I'm happy mom is here. She will do well and seems happy. A few surprises; Didn't realize medicare supplement insurance is only regional and only changed at months end. This lapse caused some expensive drug outlays. Broadmoor did not get the docs drug list right at one point and we had to correct. (no harm done though) . Over all I believe it will be a great place. this year will tell the story.

Our tour of Broadmoor Court was most informative and enjoyable. The ladies who conducted the tour were knowledgeable, friendly and accommodating as were others on the staff including food service personnel and custodial. We were very impressed with the facility and the atmosphere. The residents seemed interested and congenial.

Loved this community from the moment we walked in. It is bright, airy, there was upbeat music playing. The staff appear to truly care for their residents.

My loved one has recently moved into this community and so far we have no complaints with how things are going for him. The staff have all been friendly and made sure to accommodate his needs at the best of there ability. He has enjoyed his dinning experience as well as other activities they have available. I would recommend it to anyone.

My loved one is doing great since her move to Broadmoor. They treat her well and the staff is extremely caring. The room she is in is beautiful and clean. The maintenance man is always close by and takes care of things quick. They have activities and she joins in everything she can.