Broadmoor Court

When we first got here we had a very hard time finding parking. There was a little side yard off of the front door and the staff were all standing there smoking, it just felt unkept. They did not look or seem professional at all. We peeked in the front door and the wheelchairs were lined up in the hallway and people were just sitting there slumped in their chairs and that really bothered me. When the director came out to talk to us I felt she was very unprofessional and kind of rude. I got a very bad feeling from her so we ended up not continuing with the tour.

This community was nice it just did not have the warm fuzzy feeling four our loved one that we were looking for. They were too big and we felt she would get lost in the shuffle.

I had an overall good impression after my tour at Broadmoor Court, although I recognize that they all have their best foot forward on the tours. It seemed pretty much average, generally about the same as the other places that I looked at. What sold me on another place that we ended up choosing was the rapport with the salesperson, just an intangible feeling that my loved one would be well looked after.

The facility was clean but was showing its age. There was marked evidence of their efforts to keep up the facility, however, normal aging of the facility was apparent. The staff was friendly, however, the only one that we had any real interaction with was the Marketing Director. All of the others seem to be occupied with other activities even though we could see them from where we were waiting at to have our discussion with. I was disappointed in the open location that our interview was conducted in. It was the only location that we were not taken to an office to provide and obtain our information. You are required to use their medical staff to obtain and dispense medication. There is a doctor that they use however, you can maintain your own medical team. The facility is open access until they secure it at night, generally around 9 PM. They do not accept VA but they do accept Medicaid and you can obtain a suite while you wait for the Medicaid approval as long as you pay the full costs until the approval, estimated to be 3 to 6 months. The Medicaid suites are all on the first floor and semi-private. The private payed suites are all on the second floor and private suites are available. We were told that they maintain a full occupancy an they only infrequently have opening. They do not have studio suites.

I toured for my mom and loved the community. I wish they had private apartments for MCD but they were a very nice community.

Very good overall with moderate good quality.

The residents look happy and the community seemed busy. The staff took the time to greet me and the tour was nice.

The staff is friendly and the community is very clean

Very nice people and clean, upbeat place. Slow getting going with administrative tasks. I'm happy mom is here. She will do well and seems happy. A few surprises; Didn't realize medicare supplement insurance is only regional and only changed at months end. This lapse caused some expensive drug outlays. Broadmoor did not get the docs drug list right at one point and we had to correct. (no harm done though) . Over all I believe it will be a great place. this year will tell the story.

Our tour of Broadmoor Court was most informative and enjoyable. The ladies who conducted the tour were knowledgeable, friendly and accommodating as were others on the staff including food service personnel and custodial. We were very impressed with the facility and the atmosphere. The residents seemed interested and congenial.

Loved this community from the moment we walked in. It is bright, airy, there was upbeat music playing. The staff appear to truly care for their residents.

My loved one has recently moved into this community and so far we have no complaints with how things are going for him. The staff have all been friendly and made sure to accommodate his needs at the best of there ability. He has enjoyed his dinning experience as well as other activities they have available. I would recommend it to anyone.

My loved one is doing great since her move to Broadmoor. They treat her well and the staff is extremely caring. The room she is in is beautiful and clean. The maintenance man is always close by and takes care of things quick. They have activities and she joins in everything she can.

We have been very pleased with Broadmoor Court. The staff is amazing and our room is beautiful. Everyone is working hard to make our loved one feel at home. We were a bit disappointed that the movie nights scheduled are not occurring so activity level is a bit of a worry. However, overall, we are very pleased with the facility.

Good place, clean well managed.

I looked at four other places. Linda took me around here and I know exactly what I wanted when she took us to this apartment. All of the workers have been wonderful.

Very clean and hospitable. Shannon [removed] was very kind and a great help.

All of the staff are warm and caring! It is a wonderful and safe environment!

Very professional team. Whenever I walk into the building it feels happy and feels like home. The residents always are engaged with staff. We love Shanon!

The people there are very, very nice. We think that the facility is just beautiful. We think that it is a little bit on the expensive side however, but other than that Broadmoor Court has just been great.