Bridges by EPOCH at Trumbull

Pricing at Bridges by EPOCH at Trumbull

Base fees by room type

13 Reviews

• (3)

  A Place For Mom

• (10)

  SeniorAdvisor.com

Every time we have gone, the place is spotless and they always having someone cleaning. The staff is very friendly. They pay a lot of attention to the residents and are very accommodating with their needs. They do a good job of keeping them involved as well. We do think Bridges is a little over priced.

They clean the resident rooms on an on going basis, rather than weekly. The rooms and common areas are always spotless. They are meticulous about how the community looks. The staff takes an integrated approach to the care of the residents. There are activities staff, care giving staff, the administrative staff all work together to give the best care. All of the staff knew each resident's name and made an effort to get to know them and the families personally. They treated my dad very well and were always respectful and polite. We did have one issue where they didn't honor our family doctor's request to not transport my father to hospital. With this said, it did not detract from our overall experience with the care that they gave. The care they provided was outstanding. We though they had a lot of good activities that involved families coming in for meals or outside entertainment like musicians. In looking at the schedule of activities, it seemed like some of the activities they had planned ended up just being TV time rather than an actual activity. When they did bring the residents off-community, they wouldn't always be able to take everyone. We did think Bridges was a good value for the price, especially given the level of care and attention they were providing to the residents. If you have a family member or loved one that needs memory care, we would definitely recommend Bridges over an assisted living community with a memory care floor. Bridges is built and trained for memory care top down and that leads to very complete, competent , and compassionate care. Even the food is prepared such that nothing is a choking hazard and they present each resident with each food option on a plate rather than just on a menu. They really do a good job of meeting the residents where they are. We felt safe and felt that dad was receiving very good care here. Family members were also welcome any time day or night.

They did not take care of my wife. The staff had warned me that my wife would not be taken care of. They are understaffed. The layout of the community is ok, The food was ok. They did not supervise the staff. They would promise my wife would get certain care and then it would not be provided. They ran out of toilet paper. They let her eat with her hands and did not wash her hands. My wife had a hearing device and they did not make sure it was properly attached so it would work.