4999 Prestley Mill Road, Douglasville, GA 30135
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Value for cost
A nurse gave us a tour, which seemed strange. The tour seemed rushed. The rooms shown seemed dark and we noticed roach feces in one of the showers. Gave the impression they were short-staffed. We did like that the showers have benches and the greenery outside.
The Benton House of Douglasville has taken excellent care of my grandmother. Her room is always clean, from laundry to kitchen. I would recommend to anyone that they have their loved one become a part of the Benton House community.
Benton House and caregivers are remarkable! I believe this facility provides excellent care for each resident. I am so very grateful to my son [name removed] for making all arrangements for me to reside in this remarkable community! (p.s. I do yearn to go back home.)
Doctor was rarely in the facility even though we were promised weekly visits.
When I had been speaking to my husband doctor and nurse having them fill out the necessary paperwork to place my husband they had asked which community I was considering and when I mentioned this community they were extremely happy I chose this one. They really like this place so that made my mind feel at ease. My husband loves being here. He loves the staff they are all so nice and kind. He does some socializing with the other residents which are a big thing for him. He loves the food clears his plate every meal time. The community is always kept clean and well maintained. It was a good choice for us to place him here.
Response from Benton House of DouglasvilleSeptember 8, 2017
Thank you so much for your time and feedback reading Benton House of Douglasville! We are happy you are part of our Benton House family and please know we are always available if you have any questions. We hope you have a great week!
A very caring staff. They are very efficient and anticipate every want and need of their charges.
This is a nice community, and our tour if went well overall. The staff was friendly, and informative. Our questions were answered. From what we saw the community looked nice, and clean. The experience was good one, but we did find another community that suited our needs better.
We are very pleased so far! My mother-in-law moved here and things are going very well. She's getting involved in activities. They offer sitting exercises, a spelling game, they really offer a wide range of things to do.Let me put it this way, I don't think I would change anything to make it better. The other day the lady at the front desk asked us to like them on Facebook and my husband responded 'No, because we don't like you." She looked confused and my husband said "We love you!".We enjoy Benton House so much that we brought my father-in-law here as well! We chose them because of the resident to caregiver ratio. They specialize in individualized quality care. I would highly recommend them!
FILTHY! Especially since the new administrator has taken over. The rooms are NEVER inspected! Toilets are constantly filthy, floors, dust piles up, it is disgusting! I would never recommend this to anyone!
Response from Benton House of DouglasvilleOctober 7, 2016
Our Benton House of Douglasville team would like to thank you for sharing your feedback. Our community’s team is committed to providing top service and this includes ensuring our community is beautiful, clean and feels like home for every resident. Please know we are taking your concerns very seriously and our Corporate Team would like to learn more. At your convenience please contact our Corporate Office at: [removed]. We thank you for your time. - Benton House of Douglasville
They do room inspections to make sure that the community is kept clean. Mom and my children like the food. They take her to her physical therapy and doctor appointments. She has made friends since moving in. This community gets our recommendation.
My mother was at this community for a short respite stay, and it was an okay experience. It is a very nice place, the community looks very nice and clean. Most of the staff was nice and pleasant. I did have my concerns about my mother's personal care. She had on the same clothes I dropped her off in. Also it seemed like they didn't shower her the whole time she was there. Other than those issues, it is a good community with kind people.
Response from Benton House of DouglasvilleJune 30, 2016
The Benton House of Douglasville team values your time and we thank you for sharing your feedback about your mom’s respite stay. We are happy to hear your family found our team to be nice and pleasant. We care about your comments and we are available to discuss any concerns you have regarding our personal care assistance. Benton House encourages you to contact our corporate office. Thank you again for sharing your experience. – Benton House
Our experience with Benton House of Douglasville was a good one, overall. For the level of care they provide I think they do an excellent job. However, as they are not able to handle higher levels of dementia/alzheimer's care, we decided to move my loved one to a facility that can handle those needs as they come up. That being said, I would highly recommend Benton House to any family not in need of higher end care needs, they do a fabulous job!
Response from Benton House of DouglasvilleFebruary 4, 2016
Thank you for sharing about your experience at Benton House of Douglasville. Our team is happy to hear your family would recommend our community to others looking for a senior living community! Please know we strive to be an aging in place community within our state guidelines. Warm thoughts for your family and please contact us at [removed] if you have additional questions. Thanks again for your time! -Benton House
My mother is extremely happy at The Benton House. If we have ever had a problem, which are few, they are quick to resolve whatever issue it is. I wish that all of the girls who help with my mother were all experienced, and all followed the same protocol in carrying out their duties. I realize, though, in such a facility, with the staff pulled from all directions, this is probably impossible. The ones who do take up time with her, take pride in their job, and do an outstanding job ARE, in themselves, OUTSTANDING! I love that everyone always has a smile on their face, no matter when you visit! All the staff and administration are very friendly, and easy to talk to.
Response from Benton House of DouglasvilleFebruary 4, 2016
Dear Char: Thank you for your time and for being part of our Benton House of Douglasville family. We strive to provide all our senior living residents with top-notch assistance. If we can assist you further please call our office. – Benton House
Benton House in Douglasville has been great. The staff is wonderful and My Mom enjoys the activities in and out of the facility. Clean and polished environment with a great activities Director. I have a infinite number of pictures showing my Mom smiling , laughing and enjoying the company of many new friends she has made. They offer Day activities for individuals that live at home which is great along with yoga, exercise, board games, trips to the museum etc. it's a great day.
The woman in the front, Jennifer, is just wonderful. There are, however, a few staff members that are mean to the residents there. Mom is going to be moving out soon for a couple of reasons. For one, she has fortunately gotten better and is able to get out on her own. But then there is also the fact of some of the staff not being as nice as they need to be, and also they are frequently not adequately stocked in some of the basic essentials. Once my mom was given someone elses medication. Fortunately she knew it was not right and did not take it. With the laundry services, she sometimes get someone elses clothes. It's a beautiful beautiful place, but the management needs to step in and really crack down on some of these issues!
Very professional staff, very friendly also. Everyone shows a genuine level of care and concern towards the residents. Jenny , the head nurse is a consummate professional and always on top of things, she made the process of getting our Mom's medications straightened out a lot easier for us. Hospital kept changing her dosages , so we kept having to update the staff, they were very good at making sure everything was right. Very nice , clean facility. Mom likes all the people there. I would recommend it to anyone.
They are very clean, and the staff is exceptionally friendly. They are very quick to respond if there is a need or a concern. The activities are okay. The food is pretty good. I think everything is going really well, and they take really good care of my mom and her needs, they are really supportive. They have a respite program there that was really nice. We liked that it was smaller and they offered a lot of social interaction.
It’s a small community so it’s more intimate with more care, more personal relationships. They are very sympathetic when bad things happen. The food is okay, but my mom likes it. They have a couple of outdoor places for residents. They have bingo and a whole calendar of activities.
My father went here for respite care, it was very good. He needed a little bit of care, the care was okay. It really wasn't the care so much, we had a little bit of environmental issues, nothing to do with the cleanliness and they told us there were gonna be a few issues but they kept us informed.
TERRIBLE!!!. My Mom was a respite patient there while we were on vacation. She made 2 visits to the emergency room in 7 hours from falls. We were told that she fell out of the bed, she had never fallen out the bed before. We find that hard to believe due to the injury she received. We told them she needed assistance when standing and someone should be near her if she was using her walker. My sister and I have cared for my mother for almost 12 years and she has only had maybe 2-3 falls. She was so soaked in urine that the hospital personnel commented "the Benton House is going to have to do better". They only used 17 pads on her and she was there for 6 days. There was a total lack of communication with Benton House when my mother was taken to the hospital both times. In short we had to cut our vacation short and return to Atlanta to rescue my mother from that place. The Benton House is a sure case of you can not judge a book by its cover. I would not recommend this place to anyone who cares about their LOVE ONE.
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