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VERIFIED PARTNER

Benton House of Douglasville

4999 Prestley Mill Road, Douglasville, GA 30135

8.5
Review score
28 reviews
Add review
8.5
Review score
28 reviews
5 star
50%
4 star
29%
3 star
7%
2 star
7%
1 star
7%
See all reviews
7.9
Review score
508 reviews
29 facilities
For pricing & availability:
(866) 374-4058
Benton House of Douglasville
Benton House of Douglasville community exterior
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Kathy H
-
Family/friend
5.0
A Great Place for Mom!
Mom moved into Benton House of Douglasville in August. At 100.5 years old she could not receive better support. We have been most pleased with all aspects of her care. We highly recommend Benton House.

About the facility
Benton House of Douglasville

We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Reader’s Choice awarded Best of Douglasville for 6 years in a row. Call or drop by to see what makes Benton House of Douglasville the most desired in the area.
Exceptional quality takes exceptional people. Our team is consistently the number one reason families choose our community. Disney Institute-based orientation, great pay and benefits, $500 Monthly Superstar, annual car giveaway and other surprises, we take care of our team so they can take care of you.
Assisted Living, Memory Care, Adult Day, Respite, Caregiver Support. Wherever you are in your journey we are here to help!

Senior living options offered

Assisted Living

Memory Care

Adult Day Services

Pricing
for Benton House of Douglasville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Benton House of Douglasville

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Benton House of Douglasville community exterior
Benton House of Douglasville

4999 Prestley Mill Road, Douglasville, GA 30135

Presbyterian Village of Austell
Presbyterian Village of Austell

2000 E West Connector, Austell, GA 30106

Silver Comet Senior Village community exterior
Silver Comet Senior Village

4900 Richard D Sailors Pkwy, Powder Springs, GA 30127

Oaks at Douglasville bedroom
Oaks at Douglasville

4605 Timber Ridge Dr, Douglasville, GA 30135

8.5
Review score
28 reviews
8.5
Review score
28 reviews
5 star
50%
4 star
29%
3 star
7%
2 star
7%
1 star
7%
10
Review score
24 reviews
10
Review score
24 reviews
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
50 reviews
9.3
Review score
50 reviews
5 star
72%
4 star
26%
3 star
0%
2 star
0%
1 star
2%
8.4
Review score
10 reviews
8.4
Review score
10 reviews
5 star
50%
4 star
30%
3 star
20%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Adult Day Services

Care types offered

3

Memory Care, Nursing Homes, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Benton House of Douglasville

8.5Review score28 reviews
8.5
Review score
28 reviews
5 star
50%
4 star
29%
3 star
7%
2 star
7%
1 star
7%
Principal Senior Living
7.9
Review score508 reviews29 communities
Write a review
A Place for Mom has scored Benton House of Douglasville with 8.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Benton House of Douglasville has 28 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
5.0
Meals & Dining
4.0
Activities
4.2
Value for Cost
3.7
A Place for Mom has scored Benton House of Douglasville with 8.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Benton House of Douglasville has 28 reviews with an average "overall experience" of 4 out of 5.
Parent company
Principal Senior Living
7.9
Review score508 reviews29 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Kathy H - Family/friend
Assisted Living
November 2, 2023
5.0
Verified Review
A Great Place for Mom!
Mom moved into Benton House of Douglasville in August. At 100.5 years old she could not receive better support. We have been most pleased with all aspects of her care. We highly recommend Benton House.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Benton House of Douglasville
November 2, 2023
Kind words from happy residents and families fuel our desire for even greater levels of service. You are appreciated!
Anonymous - Resident/client
Assisted Living
June 5, 2023
5.0
Verified Review
Too expensive
In my opinion, Benton House of Douglasville is quite expensive. The majority of the staff are nice, but there always seems to a shortage of staff members. My residence here started over a year ago, and the facility has been over half full. Personally, I think it's the cost to live here that is causing that to happen.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Benton House of Douglasville
June 18, 2023
Thank you for your review. We are happy you are part of the Benton House family.
Anonymous - Toured community
Assisted Living
October 7, 2022
5.0
Verified Review
My Tour Experience at Benton House of Douglasville
I liked the community. It was a smaller community and was very personable. My loved one didn't want to move out of state.
anonymous - Toured community
Assisted Living
November 8, 2021
5.0
Verified Review
Tour of Benton House
We had a great tour with Benton House. The facility is very nice and all of the staff were so accommodating and friendly. We would have been very happy with this facility if we were to have chose it, but we visit our loved one often and the location was just a little far for us.
anonymous - Toured community
Memory Care
May 17, 2021
2.0
A nurse gave us a tour, which seemed strange. The tour seemed rushed. The rooms shown seemed dark and we noticed roach feces in one of the showers. Gave the impression they were short-staffed. We did like that the showers have benches and the greenery outside.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Missy Westbrook - Family/friend
Memory Care
October 2, 2020
5.0
Verified Review
Review of Benton House Of Douglasville
The Benton House of Douglasville has taken excellent care of my grandmother. Her room is always clean, from laundry to kitchen. I would recommend to anyone that they have their loved one become a part of the Benton House community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mrs Pattie Benedict - Resident/client
Memory Care
September 30, 2020
5.0
Verified Review
Review of Benton House of Douglasville
Benton House and caregivers are remarkable! I believe this facility provides excellent care for each resident. I am so very grateful to my son [name removed] for making all arrangements for me to reside in this remarkable community! (p.s. I do yearn to go back home.)
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
March 4, 2020
1.0
Would not recommend the memory care side of this facility
Doctor was rarely in the facility even though we were promised weekly visits.
Cleanliness
2.5
Friendliness
3
Value for Cost
1
Care Services
1
Activities
4
anonymous - Family/friend
Memory Care
September 6, 2017
4.0
Verified Review
Really Good Place
When I had been speaking to my husband doctor and nurse having them fill out the necessary paperwork to place my husband they had asked which community I was considering and when I mentioned this community they were extremely happy I chose this one. They really like this place so that made my mind feel at ease. My husband loves being here. He loves the staff they are all so nice and kind. He does some socializing with the other residents which are a big thing for him. He loves the food clears his plate every meal time. The community is always kept clean and well maintained. It was a good choice for us to place him here.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Benton House of Douglasville
September 8, 2017
Thank you so much for your time and feedback reading Benton House of Douglasville! We are happy you are part of our Benton House family and please know we are always available if you have any questions. We hope you have a great week!
anonymous - Family/friend
Memory Care
July 16, 2017
5.0
A very caring staff. They are very efficient and anticipate every want and need of their charges.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
May 30, 2017
4.0
Verified Review
Tour was A Nice One
This is a nice community, and our tour if went well overall. The staff was friendly, and informative. Our questions were answered. From what we saw the community looked nice, and clean. The experience was good one, but we did find another community that suited our needs better.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 9, 2017
5.0
Verified Review
Wonderful community!
We are very pleased so far! My mother-in-law moved here and things are going very well. She's getting involved in activities. They offer sitting exercises, a spelling game, they really offer a wide range of things to do.Let me put it this way, I don't think I would change anything to make it better. The other day the lady at the front desk asked us to like them on Facebook and my husband responded 'No, because we don't like you." She looked confused and my husband said "We love you!".We enjoy Benton House so much that we brought my father-in-law here as well! We chose them because of the resident to caregiver ratio. They specialize in individualized quality care. I would highly recommend them!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 26, 2016
2.5
FILTHY
FILTHY! Especially since the new administrator has taken over. The rooms are NEVER inspected! Toilets are constantly filthy, floors, dust piles up, it is disgusting! I would never recommend this to anyone!
Cleanliness
0.5
Friendliness
5
Value for Cost
0.5
Care Services
5
Activities
5
Response from Benton House of Douglasville
October 7, 2016
Our Benton House of Douglasville team would like to thank you for sharing your feedback. Our community’s team is committed to providing top service and this includes ensuring our community is beautiful, clean and feels like home for every resident. Please know we are taking your concerns very seriously and our Corporate Team would like to learn more. At your convenience please contact our Corporate Office at: [removed]. We thank you for your time. - Benton House of Douglasville
anonymous - Family/friend
Memory Care
July 21, 2016
5.0
Verified Review
THey are very accommodating at Benton House!!
They do room inspections to make sure that the community is kept clean. Mom and my children like the food. They take her to her physical therapy and doctor appointments. She has made friends since moving in. This community gets our recommendation.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 29, 2016
2.0
Verified Review
Good Community, But I had Concerns About My Mother Personal Care
My mother was at this community for a short respite stay, and it was an okay experience. It is a very nice place, the community looks very nice and clean. Most of the staff was nice and pleasant. I did have my concerns about my mother's personal care. She had on the same clothes I dropped her off in. Also it seemed like they didn't shower her the whole time she was there. Other than those issues, it is a good community with kind people.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Benton House of Douglasville
June 30, 2016
The Benton House of Douglasville team values your time and we thank you for sharing your feedback about your mom’s respite stay. We are happy to hear your family found our team to be nice and pleasant. We care about your comments and we are available to discuss any concerns you have regarding our personal care assistance. Benton House encourages you to contact our corporate office. Thank you again for sharing your experience. – Benton House
anonymous - Family/friend
Memory Care
January 26, 2016
4.0
Verified Review
Very nice place!
Our experience with Benton House of Douglasville was a good one, overall. For the level of care they provide I think they do an excellent job. However, as they are not able to handle higher levels of dementia/alzheimer's care, we decided to move my loved one to a facility that can handle those needs as they come up. That being said, I would highly recommend Benton House to any family not in need of higher end care needs, they do a fabulous job!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Benton House of Douglasville
February 4, 2016
Thank you for sharing about your experience at Benton House of Douglasville. Our team is happy to hear your family would recommend our community to others looking for a senior living community! Please know we strive to be an aging in place community within our state guidelines. Warm thoughts for your family and please contact us at [removed] if you have additional questions. Thanks again for your time! -Benton House
Char - Family/friend
Memory Care
January 23, 2016
3.5
Happy at Benton House
My mother is extremely happy at The Benton House. If we have ever had a problem, which are few, they are quick to resolve whatever issue it is. I wish that all of the girls who help with my mother were all experienced, and all followed the same protocol in carrying out their duties. I realize, though, in such a facility, with the staff pulled from all directions, this is probably impossible. The ones who do take up time with her, take pride in their job, and do an outstanding job ARE, in themselves, OUTSTANDING! I love that everyone always has a smile on their face, no matter when you visit! All the staff and administration are very friendly, and easy to talk to.
Cleanliness
3
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
5
Response from Benton House of Douglasville
February 4, 2016
Dear Char: Thank you for your time and for being part of our Benton House of Douglasville family. We strive to provide all our senior living residents with top-notch assistance. If we can assist you further please call our office. – Benton House
anonymous - Toured community
Memory Care
December 19, 2015
5.0
Verified Review
Amazing Facility
Benton House in Douglasville has been great. The staff is wonderful and My Mom enjoys the activities in and out of the facility. Clean and polished environment with a great activities Director. I have a infinite number of pictures showing my Mom smiling , laughing and enjoying the company of many new friends she has made. They offer Day activities for individuals that live at home which is great along with yoga, exercise, board games, trips to the museum etc. it's a great day.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 10, 2014
3.5
Verified Review
good in ways, management needs to step up in others!
The woman in the front, Jennifer, is just wonderful. There are, however, a few staff members that are mean to the residents there. Mom is going to be moving out soon for a couple of reasons. For one, she has fortunately gotten better and is able to get out on her own. But then there is also the fact of some of the staff not being as nice as they need to be, and also they are frequently not adequately stocked in some of the basic essentials. Once my mom was given someone elses medication. Fortunately she knew it was not right and did not take it. With the laundry services, she sometimes get someone elses clothes. It's a beautiful beautiful place, but the management needs to step in and really crack down on some of these issues!
Cleanliness
4.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
4
Steve - Family/friend
Memory Care
October 13, 2014
5.0
Great Place! Excellent Staff!
Very professional staff, very friendly also. Everyone shows a genuine level of care and concern towards the residents. Jenny , the head nurse is a consummate professional and always on top of things, she made the process of getting our Mom's medications straightened out a lot easier for us. Hospital kept changing her dosages , so we kept having to update the staff, they were very good at making sure everything was right. Very nice , clean facility. Mom likes all the people there. I would recommend it to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 28 reviews

Amenities
at Benton House of Douglasville

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Meals Provided
  • Restaurant Style Dining
  • Anytime Dining
  • Guest Meals
  • Room Service

Room Amenities

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Indoor Common Areas
  • TV Lounge

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim
  • Visiting Chaplain or Priest
  • Dances
  • Yoga / Chair Yoga
  • Stretching Classes
  • Pet-focused Programs
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Gardening Club
  • Live Dance or Theater Performances
  • Activities On-site
  • Community Service Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Other Religious Services
  • Intergenerational Programs
  • Wine Tasting
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Karaoke
  • Art Classes
  • Birthday Parties
  • Trivia Games

Neighborhoods
around Benton House of Douglasville

See what the neighborhood has to offer and what’s nearby:
Benton House of Douglasville in google map

Frequently Asked Questions
about Benton House of Douglasville

Benton House of Douglasville offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Benton House of Douglasville 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 942-9449 to reach a resident at Benton House of Douglasville.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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