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Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

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Benchmark Senior Living at Waltham Crossings community exterior
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11 Photos available
3 Floor plans
3 Floor plans available
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street view of Benchmark Senior Living at Waltham Crossings
John - Loved one of resident/client
5.0

The have thoughtful caregivers in such numbers that the residents are cared for properly and promptly. The staff communication with the family has been very good. Suggestions are made and they communicate with the doctor when they have medication suggestions.... Read more

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About the facility Benchmark Senior Living at Waltham Crossings

Right in the heart of Metrowest, Benchmark Senior Living at Waltham Crossings sits in a serene setting and provides easy access to Boston and Worcester, Massachusetts. Residents and visiting loved ones enjoy the convenient access to Interstate 95 and the Concord Turnpike. Built for the comfort and convenience of residents and their guests, our community features a lovely sunroom, pet-friendly walking paths, and an abundance of parking.

From local parks to The Charles River Museum of Industry & Innovation, the Waltham Farmers Market, the Rose Art Museum, and more, it’s easy to enjoy this city’s rich history. Only minutes away from great shopping, dining, and recreation options, there’s plenty of ways to spend your time here. We are also close to several hospitals and medical facilities, including Massachusetts General Hospital, Lahey Hospital & Medical Center, and Newton-Wellesley Hospital.

Community Amenities and Services

Our assisted living services are perfect for residents who want a mostly independent lifestyle but need a helping hand with day-to-day activities, such as bathing, dressing, mobility, medication assistance, and more. Those seeking memory care services can feel secure within our Mind & Memory program — an innovative approach to memory care and experiences to help residents find joy each day.

At...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Benchmark Senior Living at Waltham Crossings is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for Benchmark Senior Living at Waltham Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Benchmark Senior Living at Waltham Crossings

Health Care Services

Memory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Game Room
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Armenian
Croatian
Farsi
Filipino

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for Benchmark Senior Living at Waltham Crossings
4.1(28 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.2

Meals & Dining

4.2

Care Services

4.1

Activities

4.0

Staff

4.9

Value for Cost

4.0

Overall Experience
16
7
2
0
3
Date Submitted
4
7
10
Reviewer
0
18
10
0
Care Received
7
21
1-20 of 28 reviews
Sort by

5.0
John - Loved one of resident/client
Memory Care
January 10, 2023
Verified Review

The have thoughtful caregivers in such numbers that the residents are cared for properly and promptly. The staff communication with the family has been very good. Suggestions are made and they communicate with the doctor when they have medication suggestions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Paula - Loved one of resident/client
Assisted Living
September 19, 2022
Verified Review
Exactly What We Needed

This is a great place. They are very friendly here with a very clean, open, and lighter atmosphere compared to other communities in the area. The staff communication with the family has been great. There is a standard menu or a daily special menu that changes that the residents can choose from. There are three meals a day served to the residents as well. Bingo, bowling, movies, arts and crafts, field trips, religious services, and more are some of the activities for the residents to choose from.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
FH - Loved one of resident/client
Assisted Living
August 30, 2022
Verified Review
Good Value

It has been a very positive. Be sure to pay attention, and advocate for your loved when needed. Overall, I am very satisfied.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5


5.0
L.H. - Loved one of resident/client
Assisted Living
August 19, 2022
Verified Review
My family has had an outstanding expereince qwi Benchamrk

My aunt has only been at the local Benchmark community since May of this year, but it has been a very positive experience. I'm familiar with these intuitions because my mom was in two of them and the quality of care is really high here. I really appreciate the nursing staff; they're very attentive to my aunts situation and they have provided very helpful advice on how to manage my aunts care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Kathryn - Loved one of resident/client
Assisted Living
June 13, 2022
Verified Review
Warm and Caring Atmosphere with Wonderful Staff

The care is excellent, and the staff is wonderful and attentive. The community needs to modernize the activities for younger residential cliental. I believe that the music is from the 20s and 30s and they need to update it up to the 60s. The community is willing to work with the residents to try and find items that the residents will eat. The menu is a lot of pasta and meat options. It would be nice to offer more veggie choices, especially fresh veggies. Again, they are trying their hardest in finding the foods that the residents will enjoy, and I believe this deserves high marks. The nursing the staff are top rate as well.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

3

Staff

5

Value for Cost

4


5.0
Patty - Loved one of resident/client
Assisted Living
June 8, 2022
Verified Review
A great place to make a difficult process easy.

The staff, and the director particularly, are exceptionally empathetic to your situation. They gave us endless time and contact. The care has been wonderful. They're very quick to respond to the needs and issues of the residents. They've communicated well with any Covid-related information. The facility is nice, easy to get around, and well lit. The hallways have decorative wainscoting that actually has handles the residents can hold onto as they walk the hallways. And it just has a very homey feel to it.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
March 23, 2022
Verified Review
Caring

The director was good during our loved ones stay, the nursing director was excellent and all the individualized care shown to our loved one that came from the CNA's was excellent. They really did care about my husband. The meals are facility food which is to be expected but overall the meals weren't bad. It was expensive but compared to other communities in the area the value was better that expected.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
January 11, 2022
Tour of Benchmark

Benchmark is a very nice facility, this was actually our second choice. It is in a great location and they have a stellar kitchen and menu, if you are a foodie this would definitely be the place to go. We have nothing negative to say about this facility, it just came down to a gut feeling we had.


3.0
anonymous - Toured community
Assisted Living
September 22, 2021
Verified Review
Our tour experience

Our family had an in person tour and the tour was fine but we did not really like the facility because of its location.

Response from Benchmark Senior Living at Waltham Crossings

September 28, 2021

Hello, thanks for your review. We are sorry to hear that you were not happy with your tour of our community. If you are ever reconsidering, we encourage you to give us a second look!


5.0
anonymous - Loved one of resident/client
Memory Care
September 15, 2021
Verified Review
Highly recommend

We chose Benchmark Senior Living because we went to tour and we were quite impressed, it is a very nice place. The room sizes in memory care are very good, she has a single room with a nice outside view. They do have all different levels of living here. I would definitely recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.5
anonymous - Loved one of resident/client
Memory Care
September 4, 2020
Verified Review
Benmark is Good For Families

I would tell my friends it is a good place. It is friendly and comfortable. The room sizes are good. My loved one is in the lower level which is specialized care, than the regular units. The upstairs units seem to be a little bigger, we briefly walked in and out.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4.5


5.0
Karen - Loved one of resident/client
Memory Care
August 18, 2020
Verified Review
Highly recommend

We chose this community because it had a good physical building layout, and my mom is mostly blind. Also the staff was very approachable and friendly from the management all the way down. The room sizes were adequate. The food was good, my mom preferred it over the other place she was at. Our favorite part about the community is how involved all of the staff are with the residents and how kind they and responsive they are with requests.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
anonymous - Loved one of resident/client
Memory Care
January 22, 2019
Elderly Lives Matter

My father was a resident in the memory care unit for three weeks. He fell and contracted pneumonia in his first week. I had to hire my own nighttime aides after one week. I removed him after the third week. I believe my father was being abused in their facility. He had bruises, they couldn’t explain how he fell. These memory care units are not safe for elderly dementia residents. They only care about the money and they are extremely deceitful. My father is gone now, my heart breaks for all the elderly in these places. There is little to no oversight for these facilities. I have attempted to complain to many entities and I’m still trying. If you have a bad experience, keep complaining, keep giving bad reviews. Our elderly deserve so much better.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
anonymous - Toured community
Memory Care
January 3, 2019

The memory care community at Benchmark was depressing in terms of dinginess and lack of natural light. The common rooms were not inviting. Staff seemed friendly but there was no evidence of stimulating activities for residents - physically and intellectually. More $$ needs to be invested in care for those living with dementia across the board.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Benchmark Senior Living at Waltham Crossings

February 15, 2019

Thanks for your review. We value all feedback and are sorry to hear that you were unhappy with our community. We place great importance on providing stimulating activities and environments for our residents, and would like to improve in any way that we can. Please contact us to provide more information on your experience.


5.0
anonymous - Toured community
Memory Care
December 28, 2018

There was a parking spot with my name and a welcome sign when I entered the building and was warmly greeted by [name removed] at Waltham Crossings. She listened attentively and offered some good suggestions for transitioning and downsizing.I felt she understood how difficult the decision would be for both my mother and myself. The experience and [name removed]'s answers to my questions put me at ease...but my mother's follow up visit is crucial to any move, as is the sale of our house and the ability to finance the relocation for the long-term.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
November 28, 2018

Did an impromptu visit on [date removed]. Met [name removed], RN who showed me around the facility. We briefly went over the cost and services. [Name removed], Dir. of Community Relations called to arrange to see and assess mom for possible admittance to Benchmark. Meet at [date removed]. [Name removed] and [name removed], RN will be there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
November 27, 2018

Waltham Crossing is a very nice facility and everyone was kind and patient with us. The only issue (to us) was the age of the patience; my sister-in-law is younger than those in memory care and we felt that might deter her from involving herself with the community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Memory Care
November 11, 2018
No patience for My Husband!!!!

I found the experience with my husband was terrible. Was called at 5:00 pm to come and get him. Was told he was too aggressive. When I got there I had no idea what I should do with him, because he could not come home. No offer of assistance was made available and I had to transport him to NW hospital at rush hour traffic with an aggressive person. Then I tried to get my deposit back and a refund for the month that was all paid for and I got the run around. Money is what is all about...screw the family and the resident.

Cleanliness

2.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Toured community
Memory Care
May 5, 2018

Went to review the memory care unit and were impressed by the staff who have been there a long while. Care is well integrated and flexible. Has a nice enclosed garden. Not the loveliest location but with memory care the exterior is less important.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
May 10, 2017
Verified Review
Care and comfort

I like this community for the care for my mom. The staff are very nice and attentive to her needs .The menu is nice and she is happy with the nice vareity of options. The do offer her activities with the other residents and she is involved with the others at this time. We would recommend this community for the care and value for loved ones.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 28 reviews

Neighborhood around Benchmark Senior Living at Waltham Crossings

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Benchmark Senior Living at Waltham Crossings

Benchmark Senior Living at Waltham Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.

Benchmark Senior Living at Waltham Crossings has received an average review rating of 4.1 based on 28 reviews. See all reviews.

Call (781) 466-9912 x225 to reach a resident at Benchmark Senior Living at Waltham Crossings.

To reach a resident at Benchmark Senior Living at Waltham Crossings call: (781) 466-9912 x225



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.