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Baybrooke Village Care & Rehab Center

8300 Eldorado Parkway, McKinney, TX 75070

7 reviews
Add review
5 star
29%
4 star
0%
3 star
14%
2 star
0%
1 star
57%
See all reviews
For more information about senior living options:
(866) 374-4058
Baybrooke Village Care & Rehab Center
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Ricardo B
-
Family/friend
5.0
Nursing care for my mom
I would like to say thank you to the staff of Baybrooke Village, especially [name removed] who took great care of my mother [name removed] She had a great bedside manner and went above and beyond to help care for my mom. When you have a parent that has to be in a nursing home away from

About the facility
Baybrooke Village Care & Rehab Center

Baybrooke Village Care & Rehab Center in McKinney, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Baybrooke Village Care & Rehab Center
Baybrooke Village Care & Rehab Center

8300 Eldorado Parkway, McKinney, TX 75070

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Review score not available
9.9
Review score
100 reviews
9.9
Review score
100 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.7
Review score
42 reviews
9.7
Review score
42 reviews
5 star
71%
4 star
12%
3 star
7%
2 star
0%
1 star
10%
9.6
Review score
66 reviews
9.6
Review score
66 reviews
5 star
57%
4 star
36%
3 star
5%
2 star
2%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Baybrooke Village Care & Rehab Center

0Review score7 reviews
5 star
29%
4 star
0%
3 star
14%
2 star
0%
1 star
57%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Baybrooke Village Care & Rehab Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Baybrooke Village Care & Rehab Center has 7 reviews with an average "overall experience" of 2.1 out of 5.
Overall Rating
2.1
Cleanliness
2.1
Friendliness
2.1
Care Services
2.1
Staff
5.0
Meals & Dining
5.0
Activities
1.8
Value for Cost
1.9
A Place for Mom has scored Baybrooke Village Care & Rehab Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Baybrooke Village Care & Rehab Center has 7 reviews with an average "overall experience" of 2.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Ricardo B - Family/friend
Nursing Home
October 7, 2021
5.0
Nursing care for my mom
I would like to say thank you to the staff of Baybrooke Village, especially [name removed] who took great care of my mother [name removed] She had a great bedside manner and went above and beyond to help care for my mom. When you have a parent that has to be in a nursing home away from family even for a short period it gives you peace of mind to know that people like [name removed] are there to look after them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Harry H - Family/friend
Nursing Home
September 28, 2021
5.0
Great Experience
The nurses and doctor are all very caring. Spent 3 weeks here and they provided very good service. The meals were good too.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
anonymous - Toured community
Nursing Home
June 27, 2020
0.5
No spot for Rehab!
No rating from me. This was an awful experience regarding Rehab care for my needed rehab. Once arrived no one greeted me upon arrival the driver got me settled from the 3rd party transport team. It was 3 hours before anyone entered my room. The bed was broken would not move in positioning, the toilet seat was broken shower was disgusting. I was scared between random folks that lived there trying to enter my room and shared bathroom and all the hollering. I arrived from the hospital from major back surgery I was in a lot of pain. They did not have my meds for 14 hours, this made the pain in bearable. No one could do anything to get my meds faster. They were not prepared for me and made me miserable because of it. The facility was not clean. Example the pillow they had me using was a former residents pillow with the patients name printed on the pillow. Seemed to be a lot of conversations between staff and no care for patients. No one showed a warm friendly welcome Or care that I was there. This was my first visit to a PT rehab facility I was scared and did not know what to expect. There is no separate areas for the nursing home residents and the rehab patients.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Nursing Home
October 22, 2019
0.5
To say this place is horrible would be a compliment
This place is exactly as you read. It is a pure "smoke and mirrors" operation. They are way understaffed, and the administrative staff and leadership or nowhere to be found. Any person in a supervisor role will avoid you and any patient with issues. Majority of their income is paid via Medicare and it obvious they are a profit only focused business. Medicare has been notified along with DADS, with documentation, pictures and video of multiple patients care and treatment.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anon - Toured community
Nursing Home
April 16, 2019
2.5
Clean, needs to improve patient care
I visit multiple facilities, multiple times a day. This one looks nice and is generally clean. However the staff, who are supposed to be medical professionals, will wait for hours for a private ambulance service as opposed to dialing 911 to avoid reporting to the state when an emergency arises. The funny thing is, these emergencies get reported to the state regardless, but these facilities are under the outdated belief that as long as they don't dial 911 they are in the clear.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Response from Baybrooke Village Care & Rehab Center
May 3, 2019
We appreciate your feedback, Anon. At Baybrooke Village, we strive to deliver quality healthcare services. We will address this issue and make the proper changes to prevent difficulties in the future.
Caring family member - Toured community
Nursing Home
February 12, 2019
0.5
Unforgettable experience
Half a star is being kind. I wouldn't board my pets at this facility! The most unresponsive staff I've ever experienced. Lie after lie on how you or your family member will be treated. All equipment is beyond worn out. Linens are non existent the majority of the time. Cleanliness of the facility is reprehensible. Cleaning equipment, floor mops and other equipment is worn out. Floor washing water buckets are never changed out, based on walking across tile floors and your shoes are sticking to the floor. They are without a doubt contracted with the lowest bidder for all of there outside services, ie Blood work and special needs such as Xrays and ultrasounds. There idea of a Stat need is someone may show up, today or tomorrow if your lucky. Results of Lab work are sketchy at best. The management team or lack there of requires complete replacement. Please do not subject a loved family member to the abhorrence of this facility.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Baybrooke Village Care & Rehab Center
February 26, 2019
Hello, we’re extremely sorry to hear about your experience at Baybrooke Village. Our team is actively investigating this situation. It is our priority to discuss your concerns and come to a resolution. Please email us your contact information at [removed] and a facility/company representative will reach out to you shortly.
anonymous - Toured community
Nursing Home
August 9, 2018
0.5
RUN!!!
If I didn't have to leave a star, I wouldn't. RUN, don't walk, away from this facility as fast as you can. Nurse to patient ratio 1:60. Time it takes it find missing nurse, 45 minutes. Refusal to give records to a patient for transfer. Deplorable social services department. Broken wheelchairs, when they can find one. Call lights that go unanswered, always. An absent Administrator, who when he does call, implies that you're stupid, and is completely rude. Add one Father who is being pretty much held hostage because of noncompliance in a transfer to another facility, and you have this disgrace of a place. RUN!!!!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Baybrooke Village Care & Rehab Center
August 14, 2018
We truly apologize for your unsatisfactory experience at Baybrooke Village. We strive to consistently deliver quality care to all residents. If you would like to discuss your concerns further, please contact our Baybrooke Village administrator, Andrew, at [removed] or let us know if you would like us to contact you directly.
Viewing 1-7 out of 7 reviews

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Frequently Asked Questions
about Baybrooke Village Care & Rehab Center

Call (972) 548-9339 to reach a resident at Baybrooke Village Care & Rehab Center.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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