1-20 of 80 reviews
anonymous - Child of resident/client
It is a fine place
Communication and interpretation needs improvement
anonymous - Resident/client
They could improve on their communication with the residents on what is going on and what to do such as if you need a haircut how do we set that up? If we have a doctors appointment how do we set that up? That is our main complaint.
I Think It Is a Fraud
Anonymous - Child of resident/client
There wasn't enough staff to care for the residents. The community convinces you to move your loved one in, and once they have your money, they no longer care for your loved one.
The communication with the staff is horrible, as they don't return calls to the family. I would never recommend the community to anyone.
Memory Care for Mom
Tamara L - Toured community
What a wonderful place for my mom. We have looked at a lot of places for my mom and are very thankful we found Atria. When we toured we notice how happy the residents are. The staff were all so loving and kind. We were very happy to see they were engaging with the residents. There was so much laughter and happiness with the activities they were doing. The director took time to talk to me and answer a lot of questions that have eased my mind. I know mom will fit in with the group and made to feel welcome.
Thank you Atria staff!!!
Betty F - Child of resident/client
After a long difficult decision we have finally convinced my grand mother to move to Assisted Living. Once she met the staff on her tour she felt comfortable and at home. I can not thank you enough. It all started when we walked in the door we were greeted by the receptionist and everyone one we met were so warm and friendly.
My experience here has been good - more than I expected.
Richard B - Resident/client
It's worth the money. It's not like an old folks home - it's more than that. It's the whole package. My laundry gets done, my apartment gets cleaned with carpets vacuumed and bed linens changed one day a week. Overall, it's a good package. The staff are good and very knowledgeable. I find them to be caring. The food is good overall, but it's the same old same old, chicken and fish. I'm a meat and potatoes person. Everything has a type of gravy on it and is overcooked. I know they're catering to older people, but it's not to my taste. They have plenty of activities if you want to get out there and do them I especially enjoy using the pool.
anonymous - Toured community
Excellent facility and amenities. Extremely clean and all staff was very pleasant and professional. The grounds and exterior amenities were clean and very inviting. This is a private pay facility.
a great place for a loved one SP - Child of resident/client
The community responds to your questions but it can take a bit of time. They are open to feedback. My mother enjoys the food and she always tells me how good it is. I would recommend this community to others
Atria think twice Penny Trick - Child of resident/client
We did not have a good experience with Atria Park. I dropped my dad in on a Wednesday, on Friday he was in bed with his head and one arm out of the neck hole. He managed to get his arm next to his neck and he was like this for 1/2 a day, so the staff members were not checking on him or giving him medicine like they should have. He was also in the same clothing, with the bathing schedule they should have already bathed and showered him and they did not follow through with that. They have a tiered schedule, they put you at different levels of care and if you have to switch, its $400 more. I believe they mislabeled him for the money. He was here about 2 months and he only spent 5 days here. They agreed that they owed us a refund, they made the check out to him and it needed to be in a different name. When we asked them to reissue it they never did and we have never been refunded.
5 star review Catherine - Loved one of resident/client
We chose Atria Park of Baypoint because they actually have very good food which was very important. My mother had been here before after a stay in the hospital, so we were comfortable with the facility. The whole process of signing up was very thorough, they go over everything with you. The director they have is AMAZING, communicative, and with the whole covid mess, they have just been stellar with trying to keep residents safe. I would recommend.
I would recommend
anonymous - Loved one of resident/client
We chose Atria Park of Baypoint Village because of our initial impression, it looked like there was better quality of care and it was a nicer facility. It was on the higher end of the pricing scale out of the ones that we were looking into. The room sizes here are more than adequate for a single person. I have eaten here twice and the food was pretty good. Overall, I would recommend it.
Best Assisted Living Community
Miles Braxton - Loved one of resident/client
One of the best Assisted Living Communities in the area. There are so many activities for my grand parents. We are so happy we moved them to this community. The staff is great always willing to help. They treat my grandparents like family.
We couldn't be happier!!!
Rosemary Lettieri - Loved one of resident/client
My dad recently moved into Atria Park of Baypoint Village. He has never been happier. He has beautiful accommodations, staff is great, and he is busy all the time. He was self sufficient and still is, however, he was getting lonely as most of his family is up north and a lot of his friends have passed on. Everyone is kind, helpful. Dad is thriving. He’s too busy to talk to me - ???????? We couldn’t be happier as a family. It is such a relief knowing dad is in good hands and always has someone looking out for him. We highly recommend this Atria Park community!
Thank you Atria Park of Baypoint Village
May Liberty - Loved one of resident/client
I am so thankful we found this wonder community for my grandmother. When we walked in the door we knew she had found a new home. The receptionist had the biggest smile when she greeted us. We were amazed that our guide knew everyone's name. The residents stopped and hug her while she was showing us around. What a relief to know my grandmother will be taken care of in a very loving environment. We received a lovely card after our visit saying "We hope someday you will call Atria Park of Baypoint Village Home" And YES we do!!! Thank you to all the staff for welcoming my grandmother HOME!!!!!
Best decision we ever made
Michele Gibson - Loved one of resident/client
We are so happy we moved mom to this Community. It has been the best decision we ever made. The care they have given mom. Is just wonderful. The staff is so loving and care about every single resident and their families as well. The meals are just great! The Chef takes the time to meet all the new residents. My mom has so many activities to choose from there is something for her to do 7 days a week. I have never seen a community have so much live entertainment. We are there almost every single day. all the staff know my mom's name and is very welcoming to her whole family. On behave of all my siblings we can not thank you enough for the care you have given mom. We appreciate you guys so much.
Great Place to Live
Sammy Rock - Loved one of resident/client
What a great place we found for my grandmother!!! We were very nervous with the pandemic and could not be happier with all the precautions Atria has in place. My Grandmother is so happy but most of all we know she is safe.
Brenda Scott - Loved one of resident/client
I would highly recommend Atria Park of Baypoint Village. My father in law is a resident there and he is treated with the upmost respect. We have visited several times and was treated very well. The food is awesome ????. Everyone there is very nice.
Nista Columbus - Resident/client
I just love everything about my home. Everyone is so nice. They take very very good care of me. Everyone loves my little princess. So happy I can live with my little dog. I had a one bedroom for two years very happy there. Now moved to my new studio deluxe I have more room than I thought . Love my beautiful home.
I would recommend this community to anybody!
Janet Waye - Loved one of resident/client
The staff at Atria Park is great, we would give them a 10 out of 10 stars if we could. The value for this community is very good, we are very happy with this community. The care services for my dad are great, and for my mom i would give the care services a four out of five stars. When we first came to visit this community we really liked how clean it was kept, and how friendly the staff was. They offer a lot of in house activities like arts and crafts and bowling. The rooms at Atria Park are large, adequate, and very well maintained.
Not a good Fit anonymous - Loved one of resident/client
It looked like a beautiful place. My aunt has dementia and they were not able to manage her care needs. I live out of state and was not able to help. I ended up having to move her to live with me in my state. I was not a good fit for us.