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Atria Hertlin Place

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675 Portion Road, Lake Ronkonkoma, NY 11779

7.0
Review score
61 reviews
Add review
7.0
Review score
61 reviews
5 star
70%
4 star
13%
3 star
10%
2 star
5%
1 star
2%
See all reviews
9.2
Review score
6955 reviews
113 facilities
For pricing & availability:
(866) 374-4058
Atria Hertlin Place
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Atria Hertlin Place
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66 Floor plans available
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CF
-
Family/friend
5.0
Review for Atria Hertlin Place
Would def recommend!! Very good.. my concerns/ issues are minimal and may be resolved with time. I picked this community because I had the ability to have personal care aided on site.

About the facility
Atria Hertlin Place

Surrounded by heavily forested land on 14 acres in the hamlet of Lake Ronkonkoma, New York, Atria Hertlin Place provides independent living to the Long Island area. Reminiscent of a hotel resort, this community features a multi-story building with elegant divided-pane windows, an inviting, soft grey and white color scheme, and lush landscaping. Located near New York City, residents experience tranquil living while having easy access to the big city amenities of the metropolitan area.

Walk to nearby shops and restaurants from this conveniently located community. Explore the stacks of the Sachem Public Library to find a new book to read. Grab your buddies for a fishing trip to Lake Ronkonkoma, located only a short distance away. Enjoy the splendor of nature in the Southaven County Park on its plentiful walking and biking trails. Located near I-495, the Long Island Expressway, this community puts you on the fast track for heading into New York City. Visit One World Trade Center, the Statue of Liberty, Broadway, and so much more in this world-famous destination.

Rest easy knowing that the Long Island Community Hospital offers medical resources near this community. A short drive away, the Patchogue Veterans Affairs Clinic provides medical resources to...

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Senior living options offered

Independent Living

Pricing
for Atria Hertlin Place

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Atria Hertlin Place
Atria Hertlin Place

675 Portion Road, Lake Ronkonkoma, NY 11779

The Arbors at Bohemia
The Arbors at Bohemia

1065 Smithtown Ave, Bohemia, NY 11716

Sunrise of Holbrook
Sunrise of Holbrook

320 Patchogue-Holbrook Road, Holbrook, NY 11741

Whisper Woods of Smithtown community exterior
Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

7.0
Review score
61 reviews
7.0
Review score
61 reviews
5 star
70%
4 star
13%
3 star
10%
2 star
5%
1 star
2%
9.8
Review score
64 reviews
9.8
Review score
64 reviews
5 star
78%
4 star
14%
3 star
6%
2 star
2%
1 star
0%
9.7
Review score
52 reviews
9.7
Review score
52 reviews
5 star
65%
4 star
23%
3 star
2%
2 star
8%
1 star
2%
9.7
Review score
22 reviews
9.7
Review score
22 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Atria Hertlin Place

Healthcare Services

  • Diabetic Care
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Gluten-free
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Computer or Media Center
  • Indoor Common Areas
  • Library
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • Meeting Room

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center
  • Fitness Center
  • Movie or Theater Room
  • Swimming Pool
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • American Sign Language
  • Spanish
  • English

Activities

  • Live Musical Performances
  • Visiting Rabbi
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Protestant Services
  • Birthday Parties
  • Art Classes
  • Yoga / Chair Yoga
  • Community Service Programs
  • Trivia Games
  • Stretching Classes
  • Gardening Club
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Activities On-site
  • Tai Chi
  • Holiday Parties
  • Happy Hour
  • Catholic Services
  • Day Trips and Outings
  • BBQs or Picnics
  • Jewish Services

Reviews

for Atria Hertlin Place

7Review score61 reviews
7.0
Review score
61 reviews
5 star
70%
4 star
13%
3 star
10%
2 star
5%
1 star
2%
Atria
9.2
Review score6955 reviews113 communities
Write a review
A Place for Mom has scored Atria Hertlin Place with 7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Atria Hertlin Place has 61 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.4
Staff
4.6
Meals & Dining
3.9
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Atria Hertlin Place with 7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Atria Hertlin Place has 61 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
Atria
9.2
Review score6955 reviews113 communities
Logo for Atria
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Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 61 reviews
CF - Family/friend
Independent Living
October 5, 2023
5.0
Verified Review
Review for Atria Hertlin Place
Would def recommend!! Very good.. my concerns/ issues are minimal and may be resolved with time. I picked this community because I had the ability to have personal care aided on site.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
April 12, 2023
3.0
Verified Review
Worth viewing
The food is really pretty poor. I hear the continental breakfast and lunch is a joke and being an insomniac, I just never went. Dinner is boring at best and small portions. I'm comparing it to the food at my previous facility, which hand a much larger menu with full breakfast and lunches and dinner. Here even the potatoes are garlic flavored. It really needs improvement. People here said it has gone downhill since COVID. The staff is the best thing in terms of friendliness, but not to good in follow through. Housekeeping is iffy. The place also needs updating and maintenance, like room heating and A/c are old. In terms of if it's a good value for the price- it's better than some but still very pricey.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Value for Cost
3
Response from Atria Hertlin Place
June 19, 2023
Hello, thanks for reaching out to share your family’s experience. Your review is important to us. I have shared your review with our Executive Director and Regional Vice President. I believe you have their contact information, and if you email me at CustomerService@atriaseniorliving.com, I would be happy to connect you further. CustomerService@AtriaSeniorLiving.com.
anonymous - Family/friend
Independent Living
October 18, 2022
4.0
Verified Review
Our experience at Atria
Atria Hertlin Place is a beautiful facility and very nice. I really like the green scapes. It is difficult for my mother to be here because I am not able to get medical aids and she needs more help. They did just increase the rent 20% which was pretty shocking. I felt that they were very good with the family and super hospitable. I was able to stay with her in her apartment when I came to visit. They did just add something called Atria Home Care and they are working out the kinks with that. It looks clean in the main areas but they do not have enough staff to keep up with the weekly room cleanings. They hired outside cleaning services to come in so they are definitely trying, it just does not happen on a regular basis. The maintenance department has been great. Good with maintenance. It is a very good place for independent living.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
anonymous - Toured community
Independent Living
August 18, 2022
4.0
Verified Review
Tour experience
We had a nice tour experience with Atria Hertlin Place. The turn off for my loved ones was the fact that the apartments did not have washers and dryers inside of the units, they would have had to use a shared community laundry room and they did not like that.
Kenneth H - Toured community
Independent Living
May 17, 2022
3.0
Verified Review
My tour review
The tour was good and the community was good in its own way. We found a community that was all inclusive and this was something that we were looking for with our loved one. My loved one needed medication assistance and more and having somewhere that did not charge extra for this was a benefit.
anonymous - Family/friend
Independent Living
May 9, 2022
2.0
Verified Review
Not the best experience
My loved one did not have a good experience at this community. She felt like there was not enough attention to the covid restrictions and they recently just had a break out of a few cases. Prior to the outbreak I noticed that none of the staff were wearing mask and I reached out to the director and she stated that they were following guidelines. However, with the at risk people in the community I don't understand the risk and I felt they should still be in mask. One of the workers did not know about the outbreak and we were amazed they did not communicate this with her, we felt like no one was in control. This was just a serious problem for us. This community was friendly and clean it was mainly the covid situation
Cleanliness
4
Friendliness
5
anonymous - Family/friend
Independent Living
February 22, 2022
5.0
Verified Review
Very Happy with the Atria
I really liked the person who first interviewed with us. She was good at giving us contact information for our various questions, including financial. She was very thorough and open to phone calls. The staff all go out of their way to say hello. And that's mirrored in the people who live there. They're all very friendly. They make a point of saying hello to newcomers and were very friendly to my loved one. Our one area of concern is the food. They're not giving fruits and vegetables at all, even with the evening meal. They might be concerned about waste, but I think it's very important that older people have their fruits and vegetables. She's been very happy with the activities. They always seem to have something going on, which is great. I like that it gets them out and talking to other people. She really likes the exercise classes. She's doing really great since she's been there. I've seen a lot of improvement in her. I would love to see them be able to get out locally as a group eventually. The cost is high, but theirs is lower than other places. I feel its an excellent value, and definitely well worth every penny she's paying.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
4
anonymous - Family/friend
Independent Living
December 20, 2021
5.0
I love everything about the facility and the immediate staff. My husband complains regularly about the food quality and quantity. Apparently many residents dislike food. It's not the staff but food service used by Atria
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
4
Susan - Family/friend
Independent Living
September 17, 2021
4.5
Verified Review
Nice Place to Live
This is a very nice community. Your loved one will probably enjoy living here. The staff are friendly and are responsive to questions or concerns. Small bag lunch and cereal bowl due to COVID and the dinner is served in a dining room with a menu. The outside grounds are beautiful with acres of property.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Kathleen Garbarino - Family/friend
Independent Living
August 28, 2021
5.0
Wonderful experience!!!
This was one of the hardest decisions to move Mom out of her house of 54 years into an independent facility. The Sales Director [name removed] ,truly held our hand EVERY step on the way!She helped us navigate through the process of showing Mom the beautiful amenities that the facility has to offer as well as the beautiful individual apartments. There is even a vegetable garden outside which Mom loved!Thank you from the bottom of our hearts! The DiTommaso Family
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Michelle - Family/friend
Independent Living
August 12, 2021
5.0
Verified Review
Independent Living Yet The Care You Need
The community is very nice, clean, and friendly. If you are looking for care and still be independent this would be a good place to be. Movies, walking, bingo, arts and crafts and more are a few activities for the residents to participate in.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Camille B - Family/friend
Independent Living
August 11, 2021
5.0
Wow - Just wow
After visiting the community for my older sister I truly understand why this would be a great choice for her independent living with the opportunity to age in place!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kathleen Z - Resident/client
Independent Living
August 10, 2021
5.0
Sales
Excellent home, I moved in! Love it here!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Natasha L - Toured community
Independent Living
August 9, 2021
5.0
Great community!
I toured this community and was so impressed with the facility. Everything was so clean, the interior design was appropriate for the age of residents. I met with a few staff members and they were ALL so pleasant and kind!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Rob M - Family/friend
Independent Living
August 5, 2021
5.0
One of the Best
My dad has lived here for 3 years. My family is so happy with the choice to move him to Atria Hertlin. He was living alone, barely cooking for himself and now he has friends and nutritious meals. I don’t have to worry about him like I did when he lived alone. There is a lot of love and compassion from the staff and I know they treat him well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Angelina L - Toured community
Independent Living
August 5, 2021
5.0
Feels like Home
The minute you pull into the winding driveway you get the feeling of home. I toured the community for my grandmother and couldn’t have been more pleased. We were greeted with smiling faces by staff and residents. The property is beautiful and well maintained and gives a sense of calm and peacefulness. Grandma is moving in 2 weeks from now!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Angela T - Family/friend
Independent Living
August 5, 2021
5.0
Excellent , caring and competent
My mother-in-law has been in his facility for nearly 3 years. She has received excellent care, coupled with an extremely competent and compassionate staff. This facility is extremely well run and every time I visit my mother in the law there is always an activity going on, the residents seem very happy and the staff is always engaging. I would have no hesitancy in placing your loved one in this beautiful facility run by wonderful caring people.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Allison S - Family/friend
Independent Living
August 5, 2021
5.0
Wonderful community and staff
Atria Hertlin Place is a wonderful community. You can feel the warmth and love as soon as you walk through the doors. The staff are all friendly, kind and respectful. Kudos to the director, [name removed] for leading such a great community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
July 9, 2021
3.0
Verified Review
Be cautious, dilligent, and observant
We did not have a good experience, especially with his medications. They were not able to follow the correct administration of his medications. They asked for a security deposit but it is a community fee, it is not refundable at the end of the stay which we were not told.
MaryAnn - Resident/client
Independent Living
March 25, 2021
5.0
safe and sound
I am an [age removed] year old resident of the Atria Hertlin Place. I was immediately treated like family by caring, friendly and loving staff. I made many friends and I love the activities we do together. My apartment is spacious, clean and cleaned once a week by cleaning staff. My family is close to where I live and they are happy I am here, for the same reasons as I. It is safe, secure, friendly and they have been dilligent in keeping us safe from CoVid. I couldn't be happier.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 61 reviews

Neighborhoods
around Atria Hertlin Place

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Atria Hertlin Place

Atria Hertlin Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Atria Hertlin Place 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (631) 981-1880 to reach a resident at Atria Hertlin Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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