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Arbor Palms Senior Living

3411 W Ball Rd, Anaheim, CA 92804

9.2
Review score
78 reviews
Add review
9.2
Review score
78 reviews
5 star
38%
4 star
35%
3 star
17%
2 star
5%
1 star
5%
See all reviews
6.0
Review score
11195 reviews
19231 facilities
For more information about senior living options:
(866) 374-4058
Arbor Palms Senior Living
Arbor Palms Senior Living
2222 Photos available
44 Floor plans available
Arbor Palms Senior Living in google map
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P W
-
Family/friend
5.0
I would recommend the community based on cleanliness and friendliness. I haven't had any issues with staff communication. The community does serve three meals a day. There is a set menu; however, if the resident would prefer something different they can certainly order something differe

About the facility
Arbor Palms Senior Living

Arbor Palms Senior Living in Anaheim, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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9.2
Review score
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9.2
Review score
78 reviews
5 star
38%
4 star
35%
3 star
17%
2 star
5%
1 star
5%
10
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10
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63 reviews
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9.6
Review score
130 reviews
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9.2
Review score
40 reviews
9.2
Review score
40 reviews
5 star
64%
4 star
28%
3 star
5%
2 star
3%
1 star
0%
Studio
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Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Arbor Palms Senior Living

9.2Review score78 reviews
9.2
Review score
78 reviews
5 star
38%
4 star
35%
3 star
17%
2 star
5%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Arbor Palms Senior Living with 9.2 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Arbor Palms Senior Living has 78 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.4
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Arbor Palms Senior Living with 9.2 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Arbor Palms Senior Living has 78 reviews with an average "overall experience" of 3.9 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 78 reviews
Anonymous - Family/friend
Assisted Living
February 19, 2024
1.0
Verified Review
lack of care, not a good place for a loved one, terrible experience
My mom fell in the facility, broke her hip and was transported to the hospital for surgery. She went to skilled nursing for rehab after that, and on the same day she was scheduled to return to Arbor Palms. They advised me that she is no longer welcome and you have to clean her room out. I had to scramble to find another place quickly. Arbor Palms sucks.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
1
Jennifer B - Family/friend
Assisted Living
September 25, 2023
1.0
Bait and switch
I can't believe it... My mom moved in on [date removed], and now they're raising the rent from $[removed] to $[removed]overnight. They didn't even bother to inform me about this increase, not through email, not through mail. This company is just... the absolute worst. I'm so upset, I even had to call Adult Protective Services on them. There are so many people who won't be able to afford this sudden hike in rent. It's just a terrible place for seniors to live. There's absolutely no compassion for the elderly.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
2
Activities
3
Value for Cost
1
Carrie - Family/friend
Assisted Living
September 18, 2023
3.0
Verified Review
Clean and Friendly, but Pricey
My father-in-law has really thrived at Arbor Palms Senior Living. He enjoys the meals, the staff are friendly, the laundry is handled appropriately, and the room is clean. The facility is inviting and the staff have always been welcoming. Unfortunately, the facility is under new management and they saw fit to increase the cost by 75%, which priced us out. The only communication was the 60 day notice which we received via email. it is super disappointing as I would have absolutely recommended this facility to anyone. I understand that it is a business, and I hope that it doesn't have a detrimental effect on the other residents. We are having to relocate my father-in-law after only a couple of months of being here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Independent Living
March 2, 2023
4.0
Verified Review
My Tour Experience at Arbor Palms Senior Living
The inside of the community was nice. The issue we had was there was no ability to really enjoy the outdoors, as the community is on a busy street. Our loved ones enjoy being outdoors.
Response from Arbor Palms Senior Living
March 7, 2023
Hello there! Thank you for your review. Arbor Palms of Anaheim is delighted to offer a warm and inviting community and apologize for any disturbance caused by the nearby busy street. We understand how important outdoor activities are for our residents' well-being, and we'll surely share your concerns with our team.
anonymous - Toured community
Assisted Living
March 1, 2023
4.0
Verified Review
tour review
Our family had an in person tour and we would give the Arbors a 4 star. It appeared clean and well run but felt closed off (most likely because of the dementia guest on the 1st floor). It also had less than ideal parking and was on a busy street.
Response from Arbor Palms Senior Living
March 3, 2023
We are delighted you enjoyed your tour of Arbor Palms of Anaheim; your response made our day! Our team works hard to ensure that our guests are pleased, and we can only do this because of people like you. If you have any further questions, please do not hesitate to contact us.
P W - Family/friend
Memory Care
February 9, 2023
5.0
Verified Review
I would recommend the community based on cleanliness and friendliness. I haven't had any issues with staff communication. The community does serve three meals a day. There is a set menu; however, if the resident would prefer something different they can certainly order something different.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Arbor Palms Senior Living
February 13, 2023
The team at Arbor Palms of Anaheim works hard every day to make every resident's experience the best possible, and the wonderful star ratings are truly appreciated by everyone here. The feedback we receive will be passed along to be considered by the management team.
Wendy - Family/friend
Memory Care
January 27, 2023
5.0
Verified Review
A nice community with friendly staff
We have had no issues at all with Arbor Palms it has been a great experience, our family is really happy and our loved one seems to be very happy. He is enjoying being able to be around other residents and the staff do a good job keeping our loved ones room really clean. Based on our experience we would recommend Arbor Palms Senior Living to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Arbor Palms Senior Living
January 31, 2023
Hi Wendy, we're thrilled to learn that your family is content and that your loved one is having a good time visiting Arbor Palms of Anaheim. For our residents, we work hard to deliver the greatest care and experience. Have a great day!
anonymous - Family/friend
Assisted Living
January 18, 2023
3.0
Verified Review
Needs improvement
When we moved her in the bath room was disgusting. Roommate hadn't flushed toilet, it was full of waste and obviously been like that for days, trash can over flowing with waste toilet paper. I was shocked .
Cleanliness
1
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Arbor Palms Senior Living
February 10, 2023
We appreciate your feedback and would like to better understand the situation since we were unable to determine when this took place. Our team is available 24/7, and as evident in numerous recent reviews on various platforms, the circumstances you described are not to our standards. We hope you will contact us or visit us again soon to meet with our executive director. (714) 821-9660.
Anonymous - Toured community
Memory Care
November 30, 2022
4.0
Verified Review
I toured this community. One thing we didn't like was the air conditioner above the bed.
Response from Arbor Palms Senior Living
December 2, 2022
We so appreciate your feedback and love to provide creative solutions! Some of our residents place their sleeping "oasis" on a side of the studio that is most convenient for them and our team is readily available to assist with personalized arrangement. We hope you will visit us again soon and view a number of our designs!
Anonymous - Family/friend
Assisted Living
November 29, 2022
4.0
Verified Review
Overall good community for the value
Overall , cost and care. Mom still has cognition so the food variety, activities aren't quite there
Cleanliness
4
Friendliness
3
Care Services
2
Staff
1
Meals & Dining
3
Response from Arbor Palms Senior Living
December 14, 2022
At Arbor Palms of Anaheim, we always strive to meet the expectations of our residents and guests, and if someone has questions or concerns about their experiences they can contact us at 714-821-9660.
Jaqueline F - Industry reviewer
Assisted Living
November 28, 2022
5.0
Arbor Palms is a very polite and organized community. They prioritize their citizens with a at home environment and purposeful activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Response from Arbor Palms Senior Living
December 1, 2022
Thanks for reviewing Arbor Palms of Anaheim, Jaqueline. Hearing nothing but kind words from everyone is the best part of our day!
Donald B - Resident/client
Assisted Living
November 22, 2022
5.0
Verified Review
Very good service. Both staff and residents are very nice. Everyone is working hard to cover shifts when staff is light!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Arbor Palms Senior Living
November 25, 2022
We at Arbor Palms of Anaheim are dedicated to our resident's happiness and health and will do everything we can to ensure they have the best experience here. We find the positive words we receive motivating and rewarding!
Steve - Resident/client
Assisted Living
November 7, 2022
5.0
Operational Performance
I have been a resident for 7+ years. Over this time frame there have been 6 ED's and I was resident president for 5 years. Until now I can finally see leadership, accountability, teamwork, and efficiencey over all functional units.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Arbor Palms Senior Living
November 11, 2022
It's fantastic to know that a 7+ years resident always receives the best care while with us. We hope to continue providing such great care to everyone every day!
Anonymous - Resident/client
Independent Living
November 4, 2022
5.0
Chief Engineer and very personable. Very good at what he does. Activities Director is very accommodating to all residents. Departments all work together effectively to provide good living conditions.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Arbor Palms Senior Living
November 11, 2022
We always strive to provide our residents with the best living condition and knowing we succeeded truly makes our day!
Steve - Resident/client
Independent Living
November 4, 2022
4.0
Operational Performance
I have been a resident for 7+ years. Over this time frame there have been 6 resident directors and I was resident President for 5 years. Until now I can finally see leadership accountability, team work and efficiency over all function units.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Arbor Palms Senior Living
November 11, 2022
It's fantastic to know that a 7+ years resident always receives the best care while with us. We hope to continue providing such great care to everyone every day!
Anna N - Resident/client
Assisted Living
November 4, 2022
4.0
It is a nice place to live here, everyone is so helpful!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from Arbor Palms Senior Living
November 11, 2022
Knowing we can build a community of helpful people is spectacular. Thank you!
Anonymous - Resident/client
Assisted Living
November 4, 2022
5.0
I have been here many years. It's great; with friendly faces and warm personalities!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Arbor Palms Senior Living
November 11, 2022
We thank you for taking the time to write a review of Arbor Palms of Anaheim and we truly value your kind words. Enjoy your day!
LeiLani H - Resident/client
Assisted Living
November 4, 2022
5.0
I like Arbor Palms for several reasons. #1 both staff and residents are nice people. Some places only staff or residents are nice. The freedom to do what we want is great and the facilities are pleasant and well maintained,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Arbor Palms Senior Living
November 11, 2022
At Arbor Palms of Anaheim, our staff always strives to provide the residents with the best care!
Margrette S - Family/friend
Assisted Living
October 31, 2022
5.0
So relieved! Mom is happy!
So thankful to have found Arbor Palms. The residents here are happy and the care is exceptional. Knowing mom is here where she’s safe, we’ll cared for and entertained takes a huge weight off of our shoulders. My mom is independent but also not very mobile so having a safe apartment with supportive staff to assist as needed is critical. The dining room, movie room, activities are so great for her social engagement and happiness. She instantly made many friends who all enjoy living here. Clean, safe and friendly, I couldn’t be happier!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Arbor Palms Senior Living
November 3, 2022
Thank you for the fantastic review, Margrette. We're happy to hear your mom is enjoying her time at Arbor Palms of Anaheim. Our team works so hard to take care of our residents, and we are glad to see that all the hard work is recognized. Have a good day!
LM - Family/friend
Independent Living
October 28, 2022
5.0
Verified Review
Great Place
I thought Arbor Palms was a wonderful place for my son, and I'm sad he left too soon. It seemed like everyone was genuinely helpful and went above and beyond.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Arbor Palms Senior Living
November 1, 2022
Our entire Arbor Palms of Anaheim team always work hard to make our residents feel their best and give them a calm and comfortable experience. We're with you always. Thank you for your feedback.
Viewing 1-20 out of 78 reviews

Amenities
at Arbor Palms Senior Living

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Special Dining Programs
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Vegan
  • Pureed Meals
  • Room Service

Room Amenities

  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Meeting Room
  • TV Lounge
  • Private Bath
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • Filipino
  • English

Activities

  • Activities Off-site
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Light Therapy Programs
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Stretching Classes
  • Pet-focused Programs
  • Walking Club
  • Other Religious Services
  • Montessori Programs
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Jewish Services
  • Activities On-site
  • Live Dance or Theater Performances
  • Book Club
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Cooking Classes
  • Karaoke
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Bible Study Group
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling

Neighborhoods
around Arbor Palms Senior Living

See what the neighborhood has to offer and what’s nearby:
Arbor Palms Senior Living in google map

Frequently Asked Questions
about Arbor Palms Senior Living

Arbor Palms Senior Living offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Arbor Palms Senior Living 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (714) 821-9660 to reach a resident at Arbor Palms Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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