Arbor House Reminisce, LLC

The staff caring directly for the residents are kind, courteous, and caring. We picked this community because they had a space available at the time of our need. And it was in [name removed] which was important to my sister-in-law.

It has been a really good experience. The staff are all friendly. The best thing is they really helped my mom settle in a nd paid a lot of attention to her when she first got there. They made the transition so much easier for her. And they continue to provide very good care. I would definitely recommend Arbor House. It's small enough that the residents get a lot of personal time with the staff. And they really seem to care about their residents and are kind to them.

It was wonderful, it was easy. Each individual had their own meal prepared for their own needs. The admin staff are very thorough, knowledgeable, empathic. Very smooth process for the situation for the placement of parents.

The friendliness of the staff members and the cleanliness of the community really stood out to us. The nurses there are so friendly, helpful as can be and are always on top of everything. They were having some trouble with the activities over the weekends, but during the week the residents are kept very busy with activities.

The activities looked phenomenal which is why we liked this facility, however they were incompetent and could not care for the residents they oversaw. They could never give you all the information correctly, or let the families know when they were not able to medically care for your loved ones anymore.

The interior of the community as well as the exterior was very clean, and the care services were absolutely wonderful. Our loved one never complained about the food, and she really loved the activities that was her favorite part of the day. She enjoyed that they would let them go outside and visit in the courtyard with their families and the other residents. She just loved all the people there.

I would say to take your loved ones to Arbor House. Even with limited contact during the pandemic; I wasn't worried about my loved one being here. The staff would call and share little stories about them.

My mother has been here for a little bit over a month and we are very pleased. As far as my mother’s care goes, I give them a 5-star rating. Everyone there is very helpful, caring and supportive of her. Their staff team has this system where they would appoint someone to look after one hall in the facility. The hall that my mother’s in is a good fit for her. The residents are not restricted to their hall; they are free to roam about like my mother does. She will sing Karaoke in the other houses and occasionally eat her meals there too. The staff likes to encourage the residents to be up and about, especially for their activities. They have something happening every day pretty much. While I was there last week, they had a group of acapella choir from one of the home school groups and they sang Christmas carols. The residents were encouraged to go and they would sing along. If they weren’t about to make it down there they were assisted by the staff. All in all I am very pleased.

This was a nice community that we toured. It has a nice home feeling with the other residents. The staff was very caring and they made you feel welcome. The community had a lot of great activities that are offered to the residents for good care.

Arbor House Reminisce was the right choice for my mom. She is doing very well since moving in. She is eating better and she enjoys the variety of food offered. She is actively participating in the activities available for her to choose from. The community is very clean and is well kept throughout.

I found Arbor House after a heart-breaking search for a place for my Mom. The places I looked were dark and depressing, with no real freedom of action for the residents. When I first walked into the Reminisce I was overwhelmed by the difference. It was light, clean, and well staffed. Every employee seemed happy to be there and truly concerned about the residents. The staff kept me informed, but were not intrusive. I wish I had found Arbor House years ago.

The staff is very helpful, they are kind, they give the residents hugs and love. They are very in formative and really helpful with suggestions of things that my mom my need. I only have great things to say about this place.