Anthology of Anderson Township

The worst problem has been communication with nursing, staff etc. It's hard to get a message to the staff by phone. You have to be there and even then it's hard to be sure of follow through. I would also say that staffing issues are big....but this is not a fault of this particular place. It's industry wide. They have gone through hiring and staffing issues. I felt more comfortable when I was staying on top of everything until all the kinks were ironed out. I would recommend this facility to others, but with the caveat that families keep a close eye at first to make sure what they think is happening is actually happening.

DECEPTION - FRAUD My mom lived at your facility [date removed]. Why did she move out? Your deception of unit pricing, your inability to ever give us an itemized list of charges, disorganized "on-boarding" experience, showing up in the rain with my mom for 4pm meeting pre move-in & no staff showed up, keeping her under lock down for 10 days for a 24 hr fever called "covid" when the CDC said a lock down would be only for 5 days, and that incurred us extra charges for meal delivery and extra care which she did not need, double charging for the $[removed] deposit, it was refunded, but after 3 requests never receiving a receipt for the deposit, never fixing her hard to open kitchen and bathroom drawers, emails never answered, calls never returned, repeated requests to adjust the malfunctioning thermostat, urine stained caulking around toilet base never got redone, increasing price of guest meals after we were quoted a lower price, need I say more? 1-star rating is too high

We were very appreciative of everything the community prepared for my loved one. My loved one had a very short stay here. The activities looked very exciting, and well planned out for the residents. The staff were good to work with during the check in and check out process. The kitchen manager was very good as well. They were very accomodating.

Anthology of Anderson Exceeded my expectations in Every way [name removed] and all of the staff I was introduced to at my first site inspection present this facility in a first class manor. Once my 92 year old Mother took the tour she beamed and transformed from reluctant to move "to WOW what a fabulous facility". Transition to assisted living is not easy, However Anthology has perfected a cluster for 100 residents to enjoy, share, and call this exceptional facility their home. Anthology listens and cares.

Anthology was really inclusive, and the staff was wonderful. Everyone was really nice. My loved ones are still in touch with some of the staff there, which is really sweet. Overall the food was good, although there were some ups and downs. All in all, it was a very nice place with a more modern/sleek look and feel, and very clean. It didn't seem to be as social of a community as others we've experienced, but that could have been due to Covid times. My loved ones miss some of the activities there, for instance they had a great movie theater with the newest movies coming out very quickly. It was just a nice community with very nice accommodations and very nice staff.

The staff was very welcoming and great at answering questions. My loved one has lived there for several months now, and they still are extremely helpful on a daily basis. She loves it there. The food is very good, very fresh with great flavor. Whenever there's any kind of mess or spill, they're quick to clean it up. Whenever there's an issue in her apartment, they're quick to resolve it. And the commons paces are always well taken care of. They also made the move-in transition very easy.

We chose Anthology of Anderson Township because of the convenient location, the price, and the services that are provided. He is in a private room and it suits his needs. Overall it has been a good experience and I would recommend to other families looking.

During the time our loved one was there, we did have a good experience. They did offer plenty of activities for those who wanted to participate in them, and we did think the value for cost at the time was great. The place itself was beautiful, and the staff were able to get our loved one into a room that was right next to the nurses station. This allowed her to get as much care as possible, they always seemed concerned about her health, they were pretty attentive and overall very nice. We also liked that at the time it was a newer place, it was only about 1-2 years old.

This community is all-inclusive so you pay one amount for everything. I would strongly recommend this community to others. The community is kept very neat and clean, and the staff is very friendly

I spoke and got virtual tour. I’m not sure this is going to be in our budget. Fees are variable and could go up.

[Name removed] did a wonderful job of showing us the facility and explaining all of the amenities. The Anthology is a very new facility and is sparkling clean. Unfortunately it is hard to get a feel for the "atmosphere" of the place since they only had about 15 residents at the time we toured and not all of their planned amenities were completely in place. The studio apartments seemed a little smaller than other facilities that we toured. Once they are completely up and running I think that it will be a fine assisted living residence.