Anthology at Burlington Creek

Anthology at Burlington is a newer community that has all the bells and whistles. The gal that we worked with during the initial move in [name removed] was wonderful. Everyone has been pretty friendly, the care givers have bee great and understanding. Overall the meals seem to be good we do not hear really any complaints from our loved one. They also have a ton of different activities they do a really good job with that.

We looked at several places and when we came to visit Anthology we fell in love with the property. It is very updated and modern, the building is only about 7 years old. The staff were so warm and inviting and we just felt comfortable from the moment we walked in. I like the layout of the memory care unit, it almost feels like a hotel setting and is very spacious. We have not had any issues and he is very content here and he has not been that way in a while. They have an activity every half hour to 45 minutes between 9:30 and 3:30. There is always something for them to do. They have a projector TV where they do travel without passports, they make cupcakes, do fitness classes, etc. You name it, they have it. He has never been someone to participate but now he is. I have an app on my phone and I get alerts when he participates and it shows me what he did. I wish we would have found this place sooner, it has been a great experience for our family.

Think twice before you bring your loved one here. My loved one needed extra care, and they assured me she could stay there until end of life. They're a community that promotes themselves as giving more care than a standard assisted living facility. That is just not true. I found out after I moved my loved one in that the only extra care you can get there is through hospice. But Anthology sold it as if THEY would provide extra care. And then hospice, unless you're end of life, is only available a few hours a day, not all day. Most of the people who work there were friendly, courteous, and seemed like they cared. It was the management I wasn't happy with. They really don't take fall risks seriously and are more concerned with corporate policy than actual patient care.

I think from the time we went in to tour, it felt welcoming. The people were friendly. It's more of a homey feeling. We just felt like this was a good place for our loved one. From what I've seen, they have a lot of activities. My loved one doesn't participate as often as I wish she would, but there's lots for them to do. She used to just sit in her room, and when I talked to them and gave a pointer asking them to not just invite her but to say "Hey this is what we're doing, let's go!" It's been better, and she's been participating more. They have an app that lets you know what your loved one is participating in, which is neat. I'm planning on talking with the activities director to get even more information on what their process is in encouraging the residents and keeping them engaged. But my loved one is doing so much better than when she first moved in. In fact, she's had quite the turnaround, which I'm told doesn't happen very often. But she's been pretty clear-headed. They clean the residents' rooms once a week, and the only thing I see regarding cleanliness is things on the floor sometimes that my loved one can't pick up, little wrappers or things like that. Or an area by the shower that needs cleaning. But it's nothing big, and I think cleanliness overall has been very good. She says the food is good, and if anything they try to feed her too much. We have been very pleased here. Their PT and OT team has been amazing here as well, and I give them a lot of credit for how far she's come. When they initially evaluated her, they said they didn't think she would get to this point. But now she's getting ready to transition from total wheelchair use to using a walker instead, and they're getting ready to dismiss her from therapy. I've been very very pleased with the therapy team that Anthology works with.

The original Stonecrest management was very very good. With each change of management it has gone downhill. Serious issues with management and nursing care....to the point of not administering medicines regularly and to the right person. Can’t get those in charge to return inquiries and address problems.

It is extremely clean and they are doing even more cleaning with covid. When you visit with you loved one they take your temperature and you fill out a questionnaire every time. They are being extra careful. The staff is very friendly towards the residents and their families and are very helpful. Given the current circumstances the nursing staff has really stepped up, and are absolutely doing their very best. When it comes to the activities they really do keep out loved one buys. The have great stimulating activities for those in memory care, they can play bingo, do word games and strategy games. Our loved one really enjoys the painting. The setting is beautiful, they always decorate for the holidays. They are starting to open the dining room back up, and the food and table settings look very elegant and they are social distancing the residents.

I believe this is a great place. The community is a wonderful place for your loved one. My dad was in this community and then my mom was placed into this community, without any hesitation when needed. The end of life experience we had with the community for my dad was amazing. They treated with us with love, caring, and kindness during this difficult time. There was a staff member who had a case of COVID. However, there have been no other cases with staff or residents since.

We are happy with the results so for at Anthology at Burlington Creek. The new director has done an outstanding job, the staff has been very good and my parents feel that they made the right choice. The smaller size of the facility has also been very beneficial.

I absolutely, hand down, recommend this place. I love it, it’s like having a feeling of being in a 5-star hotel, it’s beautiful, and very friendly. With the staff and residents there it’s almost like being a part of a big family. Everyone gets to know everyone’s names and it’s just really friendly. I love the activities director; she promotes everywhere what daily activities that are happening. They put fliers near the elevator, on the wall in the elevator, in my husband’s room, just everywhere. They definitely keep you updated to what’s happening. They do things like balloon volleyball, bingo, they have finger nail day for ladies who want to get their nails done, and happy hour almost every day at 3pm. They also have an on-site movie theatre. The food that they serve is awesome. It’s almost like fine dining at a restaurant. They always have fresh flowers on the table. Every two weeks, those who would like to participate could get fresh flowers and make bouquets. It gives residents something to do and it’s wonderful. They also offer complimentary transportation services. I noticed today that they are taking the residents vote for those who want to. It is nice that they offer this and I notice that they would take residents out to go shopping or regular outings. The facility is always clean and they take out the trash daily. I never smell and odor only during the evening I can almost smell a slight musty smell coming from the laundry room. My husband’s room is on the second floor above the laundry room and it’s just something that can’t be helped. Other’s don’t notice it but I’m just sensitive to that sort of thing.

I like the care that my mom is receiving at this community. The staff are attentive to her needs. We like the cleanliness of the community. She likes knowing that she is able to have her hair done and she likes the menu of the healty meals. We would recommend other families to this community for great care and a good value.

I have no complaints about the tour I had taken of this community for my loved one. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. They had a nice property with lot so great amenities for all of the residents. It was just not the right fit for her in the end decision.

My loved one has recently moved into this community and so far things are going well for him. The property is beautiful and he is loving his apartment that he recently moved into . The only complaint that we have so far is the staff can't seem to all get on the same page about his care and medications. That has caused some complications for us but other than everything has gone smoothly.

I am very happy with this community. The care here is outstanding and I am happy with the staff. We find this community to be very clean and enjoyable. The menu is outstanding and alot of healthy varieties. I like knowing that my mom does go to the activitites. We would recommend the care and the value to other families for the good care and value that is received from this community.

My mother seems to be doing very well since her move to this community. It is a really a good place with caring people. She has been improving overall since her move here, and that is great to see. This is a very nice community with a caring staff. They are taking very good care of all her needs. I do not have to worry about her anymore. They have provided me a peace of mind knowing she is being cared for well. She has a very nice apartment, and this community is a good fit for her. I would recommend it.

I really did like this community, but now am concerned that the staff may not be doing all that is needed. I question the time it takes for the residents to wait for help. The communication needs improvement. The community is brand new and very clean.