American House Keene

We recently moved my Mom into American House Keene for assisted living. We had looked at several facilities and felt this would best suit her needs. They worked with us for almost a year during the decision process and couldn’t have been more helpful. Once we selected her apartment we spent a few weeks preparing everything with her things to help make the transition as easy as possible. From the moment they met Mom everyone was welcoming, kind and professional. The staff are amazing and the residents are wonderful. While it has only been a few weeks, my family and Mom couldn’t be any happier. Delicious food, clean beautiful environment, active community and exceptional staff. Best decision we could have made.

It has been a very positive experience, my mom is happy and they take great care of here here. The staff and nurses are efficient and friendly. The facility is clean and inviting. I would recommend American House Keene to others looking.

My aunt lived at American House for a little over 2 years. When she went in, she could see but little by little she lost her sight. The staff was wonderful to her even tho she got angry and was difficult to deal with.....they always took great care of her. Even during Covid, the staff was so good. All the nurses and the other staff were always so helpful. My aunt also had mental health issues and they were always attentive and made sure she was safe. We as a family always appreciated all the great care she recieved at American House. I would recommend American House to anyone looking for a great, caring place for elderly family members to live.

My father lived in American House, Keene for eight years; six of them alone after my mother died. American House was absolutely the best place for him. He had company, care, and companionship. The staff were terrific. I never had to worry about him because I knew caring eyes were on him every day. At the end of his life, Dad came home to American House for hospice care. The staff - kitchen, nursing, admin, activities -all came to visit him, sharing stories, and telling him they loved him. When he passed, they cried with me. I could not have asked for a better place for Dad.

The staff is very friendly, I would recommend the community to others. My loved one seems to really like it here. The location is good, the facility is very nice. There is a lot of community activities offered to the resident and the staff seems to care about the residents.

We are very very happy with our experience at American House Keene. My youngest son went in to visit and he has been in a number of these facilities. He said that it is a shame that not every place is like this. He was blown away by how comfortable everyone seemed and how friendly and happy the residents were. I would highly recommend this facility to others and already have.

They ending up doing a trial stay for a week. There was a Covid outbreak during their week. So they did not get the full experience due to that. They thought they food was excellent, the staff were excellent. The facility was clean and well run. This is where my parents wanted to be. Food variety was good, flavor was good. Smaller portions but can ask for seconds. It's not inexpensive, not super expensive.

They're friendly enough, and it's a pretty good place. I think my loved one's apartment is really nice. The food isn't the best in the world, but it's not bad.

We chose America House Keene because it was really close to where we lived. The people who showed us around for the tour bent over backward to accommodate us, they could not have been nicer. They do offer independent living as well as assisted living here. We have a 2 bedroom suite that has a full kitchen, it is a great size for what we need. The activities are extensive and they do a good job with those especially for the size of the community. We have made a lot of friends here and I would recommend them to others who are looking.

Finding Bentley Commons was a blessing. Employees are very caring and meet your requested needs. Apartments are excellent and very comfortable. Standard menu should change frequently and not be the same choices for a long period of time. If they do change frequently, we have yet to experience it.

I needed to find a place for my parents and had only two weeks before my dad was discharged from the hospital (broken hip). Their home was unsuitable for recuperation and really for their long term safety and comfort. Bentley and Bonnie, specifically , worked quickly and with a heartfelt effort to make this transition possible. My parents said they were willing to stay for the winter. Well, their feelings about a short term stay changed almost immediately. Within two weeks, my mother began to talk about selling their house and where she would put all her furniture. Every time I visited she would exclaim "we love it here! How did you find this place?" I was elated that they were in a place that not only provided for all of their needs (nursing care, meals, friendship and social activities) but a place where every employee treated them like family. And I'm not exaggerating when I say EVERY person that works at Bentley . This includes staff in the kitchen, maintenance, concierge and the variety of nurses and therapists. It is clear that Bentley raises the bar high when they are hiring. Do not hesitate if you are looking for a comfortable, safe and supportive location for your parents. There is a shuttle every day for errands, doctors appts and sometimes just for a quiet scenic drive around the area. The food is delicious and not institutional at all. Thank you to Bentley And All of their wonderful staff!

Tour was great and I really liked the place. Rooms were nicely appointed and the staff was uber friendly.