American House Jackson

What we like the most about the American House Jackson community is the personal touch the staff members give to the residents as well as their families. Based on the experience we have had so far, we would absolutely recommend this community to other families.

Overall experience, the cleanliness of the community, friendliness of the staff, the quality of care and the activities definitely get a 5 out of 5. All staff are very nice and go above and beyond . My mother especially loves the activities. Her only complaint occasionally the food which is why we rated that a 4 out of 5. When it comes to the activities they have C=cards games bingo sing along with [name removed] bus trips to eat out or suggestions from the residents. They always have a special dinner for holidays like fathers day fish and chips etc different artists come in for arts and crafts

everyone is very welcoming and kind

Great atmosphere, friendly staff

I love the food presentation and the love the culinary department puts into each meal. The new chef has added some exciting new flavors and dishes to the menu at American House of Jackson. The taste of each meal has been wonderful and a delightful treat! Looking forward to many wonderful meals at this Amazing Senior Living Community.

Visited community with a family member who was interested in moving mom to Jackson area. Tour was nice. The lady who gave tour was very sweet and even stayed after hours to give us a tour. Everyone we meet was happy and told us they loved living there. Staff seems welcoming and friendly. I would definitely recommend this place for anyone who is looking for home for parents/grandparents.

Nursing team outstanding, food was excellent, building clean presentable, friendly staff.

Touring here made me feel like home. All staff was so kind and food was amazing! Good southern comfort food, and fun activities goin on as well.

Staff was helpful and friendly. Had lunch with relative, we were served chicken parmesan bowtie pasta/ alfredo sauce and mixed veggies

Our family had an in person tour and we thought the tour experience went really well it was a top choice for our loved one

Attended a wonderful event at this place over the weekend to celebrate Grandparents Day. It was a wonderful brunch. They have a new Chef who made delicious omelets and waffles for all the people who live there. The food was amazing, best food we have eaten at any family event given by the community. Seeing a lot of improvements with new staff. My family member loves it here.

The staff are very friendly. The facility is very clean and inviting. There is a new Culinary Director, and the food he has been making is absolutely fantastic! He did made to order omelets for grandparents day! Such a nice touch!!

Our loved one was there for a short awhile and he was sent to have behavioral assessments and they advised our loved one was not able to go back to American House after they had discharged him. They did not keep us up to date and American House was not willing to work with us or give us any heads up. Our loved one was kicked out immediately.

My loved one, loves it here. They like the hair dresser and foot doctor. The staff is very friendly and good, and when we need anything, they get it for us. My loved one loves breakfast but does not care for lunch or dinner options. It's pretty affordable. It's super friendly. They are open to suggestion, from the nursing staff to the cooking staff. They always ask what my loved one likes to eat.

Great place to help when you are not able to go back to your home. They have a very kind and loving staff that help to make the tasks of daily life easier as you work with therapy to return home. The directors are amazing, everyone including sales person, nurse director, office manager and bus driver made my experience at American House enjoyable. Loved my stay and give them a big Thank You for everything they helped me with so I could go back home!

I have attended some of the events hosted by American House of Jackson for the community and I must say this seems like a wonderful place to live and work. All the employees are friendly and kind. I watched as they cared for the residents needs with compassion and love. Residents seemed to be like family in this community. The directors are always willing to take the time to meet with families and work hard to find make sure they are happy. The community events are family oriented and fun for everyone. I would definitely recommend this community to any senior looking for a place to call home.

Toured for my mom (mother-in-law) who was in skilled hospital. Wonder place, staff extra kind and friendly. Sales person was amazing. She listed & took time to hear our needs. My loved one wasn't able to move in b/c of increased care! Would recommend 100%.

caretakers - friendly, professional, caring. administrative staff - extremely capable/knowledgeable, friendly. overall - very good people from the top down.

[name removed] is one of the best sales persons I have ever met. she's very smart, and very friendly and pleasant to be around; and an asset to this place.

toured a few months back with sales director one weekend. she was wonderful to me and my sister. everyone we met loved being there. staff was friendly and spoke to my sister and I about why they like working there. unable to move in because of dads health needs at the time.