American House East I

My loved one loves the food. It is reasonable and affordable for my familiy. We picked this community becasue of the location and the ability for my loved to not have a roommate. She loves it. I would give them a good recommendation.

They were exceptional at every thing they did. It's a great community and I'd move in myself when the time comes. We picked this community because, of the cleanliness and list of included services. Staff friendliness when I toured. Comments from a resident I met in the parking lot when I was unescorted. I would recommend to others.

I would tell others looking into American House East I that that staff are very friendly, caring, and helpful. The apartment sizes here are large, they also offer many great activities for the residents.

Food service and activities

We chose American House East because it is very close to our house so we can visit often. The apartment sizes do seem pretty small, but overall it is working out for her and what she needs. They have Advisa care staff here that look out for the residents which is nice. I would recommend them to others looking.

I want to thank [name removed] for helping us with our tour and the kindness she showed to us and our aunt. My sister and I have tried for almost 2 years to get our aunt to go to a assisted living home where she could get the assistance she needs, and the companionship she longs for. I called a place for mom where they gave me a list of places in her area. I called American House East, where I was put in contact with [name removed]. [name removed] met us at the door, showed us how to check in and gave us a tour of your facility, while we were touring she told my aunt she is a Detroit Tigers fan, she told her she was going to sit in the lounge and watch the games with her. That is what won her over and she said where do I sign up. We had another appointment to see another facility that same day, [name removed] made her feel so comfortable she had us cancel the other tour. Thank You [name removed]

We have been trying for 2 years to get our Aunt to move into assisted living, but she just was not comfortable with the idea after visiting a few facilities. We recently tried again and scheduled an appointment with [name removed] to take a tour. From the moment our Aunt met [name removed] we knew we finally found the right place. [name removed] is very kind, compassionate, warm and welcoming. She set our Aunt's mind at ease immediately and was able to do what no other facility or person was able to do for 2 years. We are so very grateful for her and knowing that our Aunt is in the best care is such a blessing. We need more people like her in this industry. Thank you [name removed], you are Amazing!

Don't go there. I had a horrible experience. My loved one enjoyed meeting other residents, but that was about it. We had an emergency situation, and they didn't come when we pushed her alert button. So I had to run and find somebody. Then they wouldn't let me call 911. They said they had to do it, so it took longer. Management was just terrible. Some of the staff were good, and some were horrible. It seemed to be one extreme or the other. The food was horrible. And the pricing was ridiculously high. There were some good things for my loved one as far as socializing and activities, but the bad things far outweighed those.

The people have been extremely friendly so far, and the sales lady [name removed] has been absolutely wonderful. She has amazing since the move in process, she helped us move and even when our parents got tired she went to get them food. She has gone above and beyond what we could of ever expected. The first impression of American House was fantastic. Sometimes the meals are a hit or miss, but the activities are loved ones have participate have been really enjoyable.

Everything's been very, very good there. I have no complaints. They're very friendly and attentive. And the facility and grounds are all good.

Not very clean. Needs updating Furniture looks old. Cupboards in the rooms are old Disappointing

Our loved ones enjoy this community because they are able to be around people their same age. The rooms there are cozy, and we would recommend American House East to others.

We chose this community at the time because all of us kids live out of state and we needed peace of mind for our parents and they needed full care. The room sizes here are great, although my dad was in a wheelchair and his did not fit into the bathroom doorway. The facility wheelchairs fit, but his personal one did not fit. It is a very beautiful facility from the inside out. During my tour I could not believe how beautiful it was, it made me feel like I was taking my parents abroad. They had everything here and my parents rarely had to leave. They even had an in house doctor. We had a great experience here and I would definitely recommend to others.

We chose American House East 1 because of the convenience to family and they had a great price advantage at the time. The room sizes here are very spacious. I would want others to know that they have a chapel inside the facility and there is a priest who lives here, so they have weekly mass. My favorite part about the community so far is that she has other people her same age to socialize with. I would recommend.

It was a nice place but a lot of the areas appeared to be drab. The staff did interact with the residents and were friendly. The residents seemed happy as I talked to one. Just not the place for my mom.