Abode Care of Allentown

There are different types of rooms here. I have a cat, and they do not charge extra for her. I have a studio-type apartment with my own shower, which is great. Mine happens to be the more expensive ($500 more), but I have plenty of room for her & me. The food is good, not great, not excellent, but choice of 2 dinners and options if you don't want either one. Staff is awesome! I'm very comfortable and happy here.

The place sucks, the lady in charge , can’t do anything great, she doesn’t care about the quality of the place, she isn’t a dr, but tries to make diagnosis, ignores complaints. the food stinks, the service sucks, I am leaving next month. The food is so bad, and no one cares. Employees argue all the time,,.. this is a terrible place , unprofessional . My toilet is always broken, it’s a broken down place and the people running the joint need to get a new boss , bring that place up, it’s terrible.

We picked this community because we felt welcomed. The residents were well managed by the staff. They adjusted furniture the in my parents room, and they are able to do puzzles. The staff has been accesible and responsive, whenever I reach out.

The meals continue to be served cold. Silverware is often missing. Servers are not fully trained and do not follow rules, except a few. Tech-meds need to be aware of the instructions written on containers instead of just relying on their cart's computers. The executive director does an excellent job, but not some of the supervisors.

This community is really good. It is really well run and it is a nice community. Every time I go in everyone knows my name and my loved one is very happy here. The whole surroundings it is like a community and not like a nursing home. they have activities like happy hour, people that come in and sing for them and they can have a drink if they would like to and reminisce. They have an outdoor courtyard and everything and it is going really smooth.

I know multiple people who have family here, and they all say they like it and are happy. I would recommend it for other people. I like that they make my friend feel at home, and she likes it there. A lot of people in these types of communities say they just want to go home, and my friend doesn't feel that way. She likes the girls who take care of her, and they all love her. She's very happy there. As long as she's happy, we're happy.

Before COVID there was a lot of activities for the residents to participate in. The people were very friendly and very helpful. We would recommend Above and Beyond community to a family or friend.

This has been a very good experience. After a very short adjustment period ,my mother is happy there and has made friends. She feels cared for and is treated kindly. She is not isolated like she was when she stayed with my sister and they were at work all day and busy in the evenings as well. Even thought I live across the country, I have seen how they care for her and interact with her and it keeps me from worrying.

My uncle has been at Above & Beyond for 6 months now. He is thriving. The owners and staff have found away to make him feel helpful and a part of the community. He suffers from a few mental health issues. There compassion and desire to help him live an active and healthy life style goes above and beyond. Many blessings to the entire staff.

A&B is a very serviceable family-run community. Competitively priced all inclusive. [Name removed] was charming and a passionate advocate. The tour revealed a very warm and welcoming staff and residents. The facility itself could do with a bit more renovation and upgrades. This fact has me putting Above&Beyond in teh Pass column.

My wife is very content here in the memory care, the staff is very attentive and they always keep me updated when I come to visit her. I feel my wife is safe here and it is a very nice place. They have a nice dining area and she likes to visit with the other residents, they do keep her busy as best they can in the memory unit too.

We were not impressed with my tour of this community. From what I saw the community was not very clean. They could do a better job with the cleanliness around the facility. We felt this was more like a family ran business, and the staff wore many different hats. Everyone was friendly to my family, and I. This was not the right fit for my parents, and their needs.

The staff was very caring and friendly to deal with. Our mom's health declined rapidly in recent months due to advancing dementia and other health related issues. It was recommended we place her under hospice care so she could stay in her "home" until she passed away. We did not want her to return to the hospital and rehab again, as in the past. Those difficult experiences made her more confused and declined further. Mom got excellent and loving care by the Above and Beyond staff, along with the Ascend Hospice team. We were very pleased with the activities Mom got to take part in when she first moved in and was still able to enjoy. It did take her some time to adjust in the beginning, but we were grateful she moved in before she began to decline and needed 24/7 attention and care.

The staff is very knowledgeable and attentive. Mom likes being here. There is always something for her to do and we can check her out if we have a family event to attend. I'd recommend this to facility to anyone needing a place for their mom or dad.

The community here is wonderful. However, the man that took us on the tour seemed to me like a slick car sales person. He answered all of my questions and was very nice, but the feeling I got was not one that I would leave my husband there.

This was a larger community and I felt like my mom would of been better in a small community. The staff did answer all of our questions and were very helpful. the community is clean and has alot of great activities to help the residents stay active. I would recommend this for good care by just the tour that was enjoyable.

I would recommend Above and Beyond to anyone who needs care for their loved one, the staff is so caring, the facility is very clean, the food is wonderful, if you have a problem let them know and it will be addressed immediately. The staff gives all their love to everone.

I would NOT recommend this facility to anyone concerned about their loved one. They fill this facility with dementia patients when none of the staff is qualified to care for them. I have witnessed residents wandering the parking lot, as well as residents who are undressed roaming the facility. None of the staff pays attention because the entire facility is understaffed. The culture here is to keep residents in their rooms all day except for meal times and some activities to help the little staff that they do have handle the workload. There is absolutely no follow-through when requests or directives are submitted concerning care, and there is no dietitian on staff. Do yourself and your loved one a favor and find a place that really will go above and beyond. This place is a joke.

My tour of this facility went very well, I really liked it. It is a little expensive, but you get what you pay for. The staff was very lovely and kind. The location was going to be a problem for our family, it was a little to far from us. They did offer me a meal to try. Overall it was a pleasant tour.

Our experience with Above and Beyond at MountainView has been a very good one! Any time I've had a problem or concern the staff have addressed it immediately (within 24 hours!), and the facility itself is clean, well kept, and organized. My loved one is doing very well here, and I'd recommend it highly!