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They have a medical alert system however it depends on the staff, they seem to have a lot of turnover. Sometimes it takes them half an hour to an hour to answer a call. They do not know if it is a true emergency or someone asking for something else, there is no other way to communicate with the residents. They do have some wonderful staff who have been here a very long time. It is all aids that are working, no nursing staff -another big issue. No full time nurse, just a doctor on call but he is not in the building. There are not many activities other than bingo. As far as food is concerned, I can only go by what my loved one tells me, but she says it is very unappealing and cold. Basically no vegetables served with meals. Overall there are just some improvements they need to make.... Read more
Tucked along the banks of the Lehigh River in a scenic valley, Whitehall Manor offers assisted living and memory care to eastern Pennsylvania and beyond. Our elegant columns, stately balcony, and distinctive red brick accents create a feeling of luxury at Whitehall Manor in Whitehall, Pennsylvania. Enjoy small-town living in the local community while having the resources of Allentown close at hand.
Enjoy shopping and dining at local shops and restaurants or visit nearby Lehigh Valley Mall for even more options. Venture across the river to discover a new favorite book at the Catasauqua Public Library. Participate in personal interest courses on topics such as cooking, fitness, and languages at Lehigh Carbon Community College. Feel confident knowing that our location is less than 5 miles away from Lehigh Valley Hospital. Eligible veterans may seek care from the Allentown Veteran Affairs Clinic, conveniently located less than 25 miles away. Take an afternoon trip into Allentown to visit the many museums and cultural sites located in the area. As always, spend your day pursuing your passions!
Our attentive caregivers offer services personalized to the individual needs and preferences of each resident. Three levels of secured memory care are available...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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They have a medical alert system however it depends on the staff, they seem to have a lot of turnover. Sometimes it takes them half an hour to an hour to answer a call. They do not know if it is a true emergency or someone asking for something else, there is no other way to communicate with the residents. They do have some wonderful staff who have been here a very long time. It is all aids that are working, no nursing staff -another big issue. No full time nurse, just a doctor on call but he is not in the building. There are not many activities other than bingo. As far as food is concerned, I can only go by what my loved one tells me, but she says it is very unappealing and cold. Basically no vegetables served with meals. Overall there are just some improvements they need to make.
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To be honest I would highlight the overall conditions especially the living units. My dad is not a social bug so he does not get out and interact. He dislikes the food. Since he is independent he has the ability to cook frozen dinners and he is happy. He does go to breakfast. Maintenance is good and staff is friendly. I like they all get the panic buttons in case they fall. The cleaning staff has been reliable. It is just a shame about the food. I would not discourage anyone from looking into or moving in. The price is amazing compared to the others we looked on your referral list.
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The community didn't seem as well kept as other communities we toured and the community was further from family than we wanted.
Response from Whitehall Manor
September 14, 2022Thank you for visiting Whitehall Manor and for your feedback! All of the Manors facilities provide our residents with the best in senior living, with a particular focus on their health and well-being. This includes maintenance and care of their residence. Please feel free to contact us to bring specific issues to our attention. Thank you!
I really liked Whitehall Manor. The facility is actually very pretty and they had a lot of places outside that you can sit with your loved ones. The memory care unit looked really nice, there was a big area and when residents walk out of their rooms they are in that big area, there is no hallway or anything. The staff was always right there and they can keep a good eye on the residents. Unfortunately they were renovating the memory care unit so it was shut down. If it weren't for that, my mom would be here. It looked like a really nice place.
We have been disappointed with the care my parents have received. Whitehall Manor's response time to call buttons has been nonexistent. We have talked with management about that and some other issues, and I feel like they're trying to work with us. So we are cautiously optimistic. We had just hoped that it would be a better experience. We can see that the daily staff works really hard though. They're just completely understaffed.
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Response from Whitehall Manor
September 14, 2022Thank you for your feedback! we are pleased that you reached out and we will continue to do everything we can to work with you to ensure that your family member recieves the best care possible. Never hesitate to reach out - we're here to help!
It would be a good place to send someone who needs assistance on a regular basis. They're very willing to do anything you ask, for you or your loved one. Overall it's what I expected. At times you might smell an accident. but overall they work very hard at keeping the place clean and keeping up with hygiene of the residents. It would be nice to see their staff levels higher, but that's not their fault. Everyone is experiencing shortages right now. With the people they do have, they do a darn good job.
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Response from Whitehall Manor
September 14, 2022Thank you for your feedback! Our staff and administration work incredibly hard to provide the best senior care and we appreciate your recognition.
Whitehall Manor is a great place to put your parent. I'm very satisfied with our experience. The only downfall is they don't always meet the dietary restrictions for soft foods for my loved one. Art, singing, and more are available for the residents to choose from for activities.
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When we are able to visit the community is kept very clean and we do see a lot of activities going on. The staff members have kept up great and consistent communication with our family which we love. We have no complaints to say about Whitehall Manor.
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We have not been able to eat the meals there ourselves but according to our loved one she is very happy. There are always activities going on and we know very well that she is enjoying those.
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Their services are sufficient, and they respond to needs. I think they could have more activities and more personalized attention to the residents. I would also like to see more food options. The bedrooms are cleaned daily, so it's always tidy, and they do the residents' laundry. I've never noticed any cleanliness issues in any of the spaces. They do a really good job in scheduling doctor appointments and transporting the residents, which has been super helpful. They also order and organize all the medications, so I don't have to do any of that.
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Our time there was during the pandemic. The menu looked very good. The activities list was great! The value was reasonably good. I would comfortable to put your loved one if I had too. The pandemic made it difficult due to us not being able to get into the community. They allowed us window visits, but it was hard to see what was going on.
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The staff is very friendly and the owner is very helpful and wonderful. Communication could be better between the staff and me. I would like to be kept more in the loop. I would recommend this community to others based on my experience.
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Response from Whitehall Manor
May 19, 2021Thank you for your very kind comments. We are happy to set up more regular updates at your convenience. Please let us know if you want us to update you via text, email, or phone call. Thank you!
After talking to the administrative staff, Whitehall Manor was able to take my aunt right away and made the transition extremely easy for us. I went in to see the facility and I was very impressed with the room size. It had a big walk in closet, bathroom, and it was furnished. She was on a vegan diet. but was very happy with the meals that were provided. We were able to make appointments to go and visit with her, which is something we could not get around here. If you are looking for a facility for a loved one and you want excellent care, communication, and want to see them. Whitehall Manor is the place and the cost is very reasonable.
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All interactions were wonderful with the community. Due to the pandemic restrictions, I was unable to see my loved one in person. The staff were receptive to me calling and checking on my loved one.
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Response from Whitehall Manor
May 19, 2021Thank you so much for your feedback! We value the opinions of our families and are happy to have your loved one in our care.
The staff was very nice and helpful. I would have liked an easier way to communicate with the staff. I would definitely recommend this community to others
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Better communication/updates needed. We cannot rely on information provided from the patient as it is not always accurate.
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Whitehall Manor facility is a very aesthetically pleasing facility/community upon arrival. The foyer, dining area and Florida rooms help make one feel as living in a resort community. The individual living quarters are sufficient in size. Staff have been wonderful to our family member and to us.
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The girls are wonderful in their duties concerning the patients in my wife's [name removed] ANED. [name removed] is exceptional!
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Kitchen good. Menu - excellent - outstanding. Room - good. On-call: button fair to good. Time: shift changes. Activities: outstanding. Bus trips, sports, holidays, liquids. Bus - dr. visits, dentists, hospitals, etc. Laundry: good, staff clothing, times picking up, etc. Entertainment: good, not varied. Religion: good, all kinds. Clean: outstanding, excellent.
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See what the neighborhood has to offer and what’s nearby:
Whitehall Manor offers Studio, 1 Bedroom and Semi-Private. Learn more.
Whitehall Manor has received an average review rating of 3.9 based on 84 reviews. See all reviews.
Call (610) 434-9999 to reach a resident at Whitehall Manor.
To reach a resident at Whitehall Manor call: (610) 434-9999
4.0
(128 reviews)Studio, 1bd, Semi-Private, 2bd
Saucon Valley Manor is a senior living community located in the beautiful borough of Hellertown, PA. Surrounded by lush greenery, you will never find yourself disappointed with the view. At Sacuon Valley Manor, you can be sure that your loved ones are taken care of. With twenty-four hour care,...
3.6
(4 reviews)Studio, 1bd, Semi-Private
0.6
(6 reviews)Studio, 1bd, 2bd
Turn Retirement Dreams into a RealityLocated in heart of Pennsylvania’s Lehigh Valley is a community filled with activity and connections, providing countless ways to lead a healthy, fulfilling lifestyle. Life at our community offers generous opportunities to enjoy friendships, improve your...
4.1
(4 reviews)The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.