2nd Family - Eldersburg

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2nd Family - Eldersburg

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They cared for him as if he was their father??. Everyone that joined my team was so compassionate, willing to do anything they could to make things better. Everyone as so nice and easy to get along with. I appreciated when I felt that an aid was not a good match that 2nd Family listen. What ever request I made concerning scheduling was accommodated. Thank you so much for making this time with my dad so special ??","reviewerDisplayName":"Selina Hill","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"My only regret is that we did not call sooner!","reviewContent":"We needed more around-the-clock care for my grandmother, and we reached out to 2nd Family. [name removed] and [name removed] patiently answered our questions and made the process flow effortlessly. [name removed], our RN to manager, was patient with my grandmother and asked her specific questions to understand her needs. As her health worsened, she became anxious and hunched over, causing her pain. [name removed] noticed this during our initial assessment and suggested that my grandmother sit up straight, stretching her neck counting to 3 during commercial breaks, 2-3 times. My grandmother found this helpful and did it on multiple occasions. [name removed] also taught her a saying, “look down, go down - look up, stay up” to prevent falling. The caregivers were helpful each shift. [name removed] suggested ways to utilize them daily. The app was useful. I could see which caregiver was coming to my grandmother’s house. I’ve referred 2nd Family to many family, friends, and coworkers who may need help with their loved ones!","reviewerDisplayName":"Amber S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent administrator and caregivers. ","reviewContent":"Everyone was extremely helpful to me during a very stressful time. All caregivers were gentle,kind and knowledgeable. They became family. \nI would ask for them in the future if I needed more service. \nAll of my questions regarding service and finances were promptly and courteously answered.","reviewerDisplayName":"Barbara C","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"2nd family ","reviewContent":"While we only used 2nd family for a few weeks, it was an excellent experience. The assistants were always very pleasant and professional. Having someone here to help with Adl's and companionship left me time to regroup and have a tiny bit of normalcy.","reviewerDisplayName":"Jackie Collins","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent Caregivers ","reviewContent":"Our experience with 2nd family was such a blessing. My husband needed 24 hour care and we were so happy to have your company send wonderful people that became part of our family. We want to specifically thank a few of your workers who will stay close to our hearts as we reflect on my husband’s care. The first is [name removed] who was so gentle and had a special hand shake she did every time she worked with Vanard. She also made sure he had a walk before going to bed. That always helped him sleep well. Then there was [name removed] who made him laugh and had him up dancing. She had such a fun spirit. The one who had the biggest impact was [name removed]. She really cared for [name removed] like he was her own father. She made sure he was fed and hydrated especially during his last days. She kept him comfortable and cleaned him minutes before he died. She even stayed after our loss to hug us and make sure we were ok. 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[name removed]","reviewerDisplayName":"sarah d russell","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"Great Experiance","reviewContent":"I was able to call 2nd family on a Friday afternoon requesting service to start on Monday and they immediately scheduled an onsite visit with a nurse on Saturday with help arriving in the AM on Monday morning. Very professional organization and I highly recommend the to take care of you loved one.","reviewerDisplayName":"Keith M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful caregivers a piece of mind","reviewContent":"From beginning to end with 2nd Family this was such an easy process to set up and start when the nurses started coming. My mother responded to them immediately they were caring and helpful understanding and committed. 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1532 Liberty Road Suite 105, Sykesville, MD 21784

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A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.<br> <br> 2nd Family is the proud recipient of the prestigious <b><i>SeniorAdvisor.com Best of In-Home Care</i></b> award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.<br> <br> Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.<br> <br> 2nd Family is the proud recipient of the prestigious <b><i>SeniorAdvisor.com Best of In-Home Care</i></b> award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.<br> <br> Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

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