Suite Living Senior Care

They took automatic payment out of my checking account on the 5th of the month and my wife passed away on May 6th. I figured that they would have had the courtesy or compassion to refund me some of that money especially after her passing away to help me out.

It's been almost two years since mom passed so my comments aren't up to date. They were short staffed at the time we were there so that was difficult but they were trying hard. All in all we had a good experience there and would recommend it to others.

When it comes to the meals and dining our loved one feels the food is very bland & portions small. The value for cost is comparable to others and we would recommend Suite Living on Burnsville to other families based on our experience

They have some slight improvements, but overall they do really good work and based on the experience we have had, we would recommend them to other families

The meals get a 2 based on my mom saying she doesn't like the food. When it comes to the value for cost, there is some issues with staffing at suite living on the weekends, and it is so expensive for memory care. We also realize this isn't limited to suite living. Our families experience with a loved one in memory care at suite living.It's expensive, but it gives us peace of mind she is somewhere safe. She has made friends and for the most part she is happy there. We would recommend suite living

I obviously have never gone through loosing one's best friend of 35 years before. Dementia is such a terrible illness. Nurse Sarah was out standing. The 24 x 7 staff provides support is truely the care my wife needs.

The nurse is thorough. The facility is beautiful. They don't have a cart to help you move in and out that would be an improvement they could make. The room sizes are very large.

The cleanliness of the whole facility and the nursing staff/activity director were the main reasons we chose Suite Living of Crystal. The housing director is unorganized and doesn't follow through with issues I have brought to her attention.

My loved one is a resident at Suite Living Roseville. The meals could use more variety. Also, the TV needs to be easier to use for the seniors.

It was close to my Mother's house and had the supports my father needed. Caring staff, but sometimes not enough attention especially with eating assistance. Food was fine. They are probably under staffed. Not that my father could participate, but there were no field trips etc.

Our family had an in person tour with Suite Living of Crystal and overall the community and tour experience was really good, but ultimately it just came down to find the perfect place for our loved one and that is why we did not pick Suite Living

We took a tour of Suite Living of Spring Lake Park during our search for a Memory Care facility for our loved one. This facility was good! We had a nice tour. The cleanliness, staff, and friendliness were also good!

We toured Suite Living Vadnais Heights and it was a good tour. The staff were very friendly and informative. I felt like our tour guide was well informed, also.

The only reason Suite Living of Burnsville gets a few 4 stars is because they are struggling with staffing - we know everyone is and there are trying their best. What we really like about it is that it is a newer facility so that gets high remarks and we like how it is a smaller community. We like their concept on they way to handle things. Activities are good we have seen them doing different games with the residents.

Some of the staff members are great they get 10 stars for being so warm and caring to the residents, however some other staff members not so much. The quality of care given to the residents really depends on the individual giving the care. It is a smaller facility but the way the rooms are laid out all next to each other in a hallway is very suitable for our loved ones needs .They do have a new activities director and what activities they do offer they do it well. The overall value is right in line with other communities in the area.

This is a nice and clean community. It feels more homey as it is a smaller community. We are overall satisfied here. They have activities for the residents, and try to engage the residents in the activates.

Until the day, my mom entered Suite Living she was on daily physical therapy. She got no physical therapy at Suite Living. Their biggest concern was Hospice. They told me Hospice meant just extra care. But I don’t believe that anymore. My mom only lasted 10 days there. She was doing very well once she entered.. I’m very disappointed.

My Mom was at this facility in Memory Care from when it opened Dec. 2022 till June 2023. She was taken care of well until she declined. There were good caregivers and then bad ones that weren't real attentive to her. I give a lot of the credit to hospice for taking awesome care of her. She fell in her bathroom a week before she passed. She was weak and instead of the caregivers being in bathroom with her like they should have been they were out in her bedroom. Not the ending of her life I would have hoped for her! At times Her room was messy as well!

Love the size. Very personalized service. Staff and management are approachable. Just added a new activities director. Many plans in store for the residents. Highly recommend!

For activities during the week they are great but for the weekends we would give them a 1 stars The residents just sit in their rooms for 2 days. They get very bored. When [name removed] is absent no one covers for her. With the value it was a rough start for us but seems to be getting a little better. Mom is supposed have a shower every Thursday and my sister comes up on Thursday evening and she hadn't had a shower yet. My sister showers her. Since mom has dementia, she only needs to be reminded.