Rocky Mountain Care

The facility is not full. They don't have that many people yet, which could be due to Covid. They seem to be a little short-staffed once in a while. Recently they had a Covid outbreak, but they took all the precautions and were extremely careful with everyone. And now they're fully open again. The doctor on call is very good to report back to me about what's going on. And she's very willing to tell me things. My parents are not quite as happy. But my dad has dementia and is very confused, and my mom is bedridden, so she's just unhappy not being able to get up and about. And she blames the place vs. her own health. It's just going to take some time for them to get adjusted. I personally think everyone is very nice and very friendly. It's a very clean and nice facility. The care is good overall. My mom is a little picky about the food and wishes there were more of a selection. But every time we've been there, they've had some type of activity going on. And we feel like we're getting a lot for what we pay.

My father resides at The Lodge and since January we have seen a great improvement in all areas The new mangager if very aware and caring for each of the residents, staff, and the faciclity. There are many activities happening now and requests and concerns are being addressed by the new mananger. We are seeing continual positive improvements being made.

This is a nice community. The staff was very helpful to my sister. Very clean community to enjoy. The meals were very good. Alot of great activities. I would recommend this community to other families.

It's an older facility and it's huge and the people are very lovely and warm. I felt that it needed to more clean. They do have great activities and the settings is great. The scenario is very beautiful, there are acres around the community!

Good price for the services provided.

The staff is so, so sweet to everyone. I have had the pleasure of meeting the staff, seeing the interact with the guest and they are lovely.

I loved it and they were so good to my mom. I have nothing against them really. They had lots of activities. My mother has always been the one to be dressed up and go out. I thought she wouldnt want to go there. She realized it was nice not to be stressed with having to keep up with everyone else. She didnt have to get dressed up to go to dinner. She could be casual and relax.

The people there at Beehive Homes are very friendly and it is evident that they genuinely care. It has been a very positive experience overall. The only area I can think of to offer any suggestions would be this: There was a last minute change on which room mom was going to be going to, which was not a big deal except that it was a little confusing not knowing where we were going until the last minute.

I recently put my father-in-law in this facility. The staff is nice yet they seem attached to their phone when we arrive at the front desk. Also, while outside on the patio I noticed not much care is taken. Run-down furniture and the gardens are a mess. Seems for the money you pay they would take better care so the elder can enjoy the outside. It is a beautiful setting. I also notice they don't really clean the rooms or the garbage. The food is pretty weak and seems to be frozen and the menu is repetitive. It would be nice to see some salad and fresh food for them. Also, my father-in-law has been there for 3 weeks and no activities. I am glad that we live so close so we can get him out and about. Would like to see the staff with a bit more interaction. Also, they don't even wear name tags. Concerned for the clients that can't voice their needs. My Father is 92 and does amazingly well and voices his mind, Thankful for that. It is in a beautiful place and setting.

Everyone was very friendly and helpful here, but we were not overly impressed with the facility itself. It is an older building, and everything feels outdated. The memory care unit felt very confined.

A close family friend is here. The pro of this placement is the activities. The activity department is proactive, compassionate, and always looking to get people involved. However, the health services department struggles significantly. They struggle to comply with the care plans and provide proper care. The CNAs claim they are understaffed or too overwhelmed when asked why multiple showers in a week are missed. Their supervisor is even less helpful when asked. Recently we were told “I don’t know” when we inquired about why her staff neglected to shower the family friend for the past week, despite it being included in the care plan. This is not the first encounter, in fact the family hasn’t gone more than two weeks without showers being ignored and missed by the health service department. The main goal of assisted livings is to preserve quality of life and health, something this location clearly doesn’t value under the current leadership team.

I had to place my husband here and they assured me when placing him that they would be able to take care of his needs. There are inexperienced workers here and [Removed] the director is very immature about the way he handled situations. And with a job like his you can't be that way. They kept changing his meds and not telling me about it. One time he fell and I was never told. They never changed his clothing much he would look dirty and they never shaved him. He was losing weight too. At the end of the 1st month they said they couldn't handle him I think they thought he could do for himself but couldn't and it was to much work for them. But again they knew this when they accepted him.

When new management took over the care of my parents went down. My parents were seriously neglected, even though I talked with Manager several times. I would tell anyone thinking about putting their loved ones there to stay away.

There were any promises when moved in. Not one has been kept. Residents are not treated with respect and dignity. Care is virtually non -existent. Have waited as much as 2 hours for call light to be answered, and many times they don't come at all. Many things in building broken down constantly. Finally, Director is mean , cruel, and uncaring to the residents.

My loved one was a resident here and overall it was a terrible experience. They would run out of food and never gave him treats. They also fed their Assisted Living building before the Memory Care and would leave Memory Care without breakfast sometimes until later than 9 am. My dad lost so much weight here and was miserable the entire time. Some of the staff were friendly, but we ultimately moved him to a different facility.

Horrible experience at this facility. I will not give details because it was so bad that if I were to give details they would not be allowed. My loved one was there for assisted living. That care was not provided.

This place is dreadful. My relative was left in a dirty diaper all day, with no bed changes. They ignore the residents, serve terrible food, and serve tuna sandwiches for Christmas dinner. Their honest ad should read :  We neglect, lock in rooms, clean pads once a day, loose meds magically, young kids who call themselves medicine workers, trained on the job with no nurse to oversee, heartless manager, lazy workers who hide in show rooms instead of checking on residence, employees swear and argue with residents, can't go out and enjoy the courtyard due to smokers by the door, 911 there all the time, people don't get showers, once a week if lucky.They can't keep good workers, employees hate their jobs, drugs and alcohol smuggled in through supposedly secured guarded coded doors, was reported by witnesses, but nothing done. Over the last two months, I've compiled a list. I have 65 horrifying complaints and have personally witnessed so many horrific acts; flee!

This location switched their manager again. What are you thinking? The new manager in Jan/2019 was awesome. Why in the world you take a manager who was making positive changes, changed attitude towards this center, loved the patrons and made employees happy to be there and replace with a manager that only cares about $ and budget cuts make changes is a negative direction again. WHY? This is beyond my understanding.

This place was horrible! The food was always cold, burnt, or late. Call light sometimes took 2 hours to be answered. Low staffed always!!!!!! the staff run all the time, because it may be only 2 people there in the evening total. The rugs never get cleaned, nor the bathrooms. My mom wanted to stay close to home so we did not move her. But she suffered greatly for it and so did we. The place had 3 ED's in one year. No one wants to stay! I would never recommend Elk Meadows, its worth the drive to find a quality facility that can pass a state survey.

I would write o review but i cant no cna no cooks the new adm [name removed] has tryed to change for better but he can only do so much [name removed] old dir. Lies there is never enoght staff patient fell and need banages they did not have medical supplies like gause banaids some one. Really going to get hurt here please dont bring family members here im a resdient here and. Moving god bless the people here