Rafiki Homes UCGS

They are doing a great job. They have really helped a lot. They know what to give her when she gets agitated. She has a nice room, and they seem to be doing a really good job. They know just what to do. I liked the way the house looked, and I liked Debbie. I liked the atmosphere, and mom says she likes it.

We really like them. It is so clean, and they are very, very friendly. The woman that owns it is a nurse. It's a really comfortable environment. They have a calendar of things that they do everyday. Everyone seems happy and we have met all the families. The food is all home cooked, it's pretty good. They have exceeded all of our expectations.

My grandmother was in this home. The home was very nice and the staff was amazing. Not only did they care for my grandmother with love,, kindness and respect but they were also very knowledgable. I would highly recommend this home to anyone looking for a home for a loved one.

When I got there they had rented the room. Nice place

Things are going mostly pretty good, there are a few concerns though. It's kept very clean, but the staff can be a hit or a miss. It can really depend on the day. It's a small house without that many residents, so they really don't have a lot of activities going on. I haven't heard any complaints about the food at all, they eat pretty good. They could do a better job with communication. Especially communicating their policies and what things they do for the resident up front. Things that I had expected to do, like some grooming things, were done by the community and I didn't know they were going to do those things.

New home with about 7 patients. 1st choice can't afford. ~130/day

I really like this facility. I love the way the director runs the facility.

The care givers are not trained on anything other than changing briefs - cooking -cleaning - my loved one needed much more help because of her immobility and tracheotomy - I believe I was mislead on the trained care they could provide - also it was advertised as 24 hour care - and with only one caregiver (who needed to sleep) this was not the case for many nights - I know because my loved one had issues several nights and I did not leave her until very late at night or early in the morning - and no extra help arrived. Care givers were good and truly cared - but not equipped/trained to handle the type of care my wife needed and one person had trouble in the mornings and evenings handling the amount of patients that needed attention.

I would only recommend placing a loved one here, if you can visit daily and live nearby. The staffing to resident ratio wasn't as good as it could be. The owner isn't always checking to make sure things are running smoothly. They allowed 5 residents in the house, with each having their own room. The food was adequate. I had to keep reminding the community to leave a tv on for my loved one as an activity.

no avail but maybe in a month. 3 homes for 6 people at time. Type B licensed. $3,000 starting at. will need an assestment.

Had a step up shower.....didn't feel like Mom.

The management team was friendly until there was a concern, and then the management would change their tune with the family. I wouldn't recommend the community to others, and we wouldn't go back there. This is a clean community though. The food choices were lacking for the residents. I would suggest you ask questions about the 30-day notice.

Disappointing environment; untrained staff, left after one week.

The owners did not notify our family when the manager left on medical leave. The staff they do have working there are not qualified to care for the residents. They do not tend to them, when we come and visit we would find out loved one outside all alone in the Texas heat. It was all around very questionable care.