Prevarian Management, LLC

Out of my tours, I liked this community the best. The apartment is better and the cheapest. They added 16 new units and it looks nice. I like the set up in the apartment. The rooms were side by side and both of the rooms had a window in it. However there is a waiting list.

The housekeeping could improve in the rooms. And their laundry service seems to be a little ragged and unmanaged. I think overall the staff would like to do better. I just don't think they're getting the support they need from management in order to do that.

The move in was easy and the community was very helpful. The directors are friendly and helpful. Staff is friendly and helpful as well, but there are obvious staffing issues. All in all, I would recommend this community to others.

this community tries very hard to meet everyone's needs. it is clean, attractive, and comfortable. the food is good and activities are ample and every once in a while we have entertainment.

they try and do a good job here at Beach House. however, every individual resident won't get enough attention with the amount of staff they have. if you want someone to be around and show close attention to your loved one all the time; you'd have to bring in additional help, like a health care aide.

Our family had an in person tour and this community is close by which is nice. However the rooms they had available were very small and the atmosphere was just not as energetic and active as we were hoping. The tour itself was still good, the community is very clean.

We're very pleased with it. They've been good to our loved one. The staff is good, especially [name removed] in Sales. We looked at five different places, and they were all satisfactory. But Beach House stood out to us for several of reasons. First, [name removed], their sales person, was extremely flexible with us. She allowed us to switch rooms and was very caring about our situation. And she was able to meet with us at all different hours. Also, visiting hours are flexible, so we can stay as late as we want within reason. They also have a great physical therapy team. We like the looks of the place - the colors at Beach House are all very refreshing and uplifting. And to top it all off, they offered a moving bonus, where a truck came out and moved her furniture from her house at no charge, which was a nice touch. And they also donated a brand new bed to her as well.

The Beach House has been open for around a year and there has been quite a bit of turnover with the staff. The facility is beautiful and the staff has good intentions, but many just aren't experienced enough to do the job on their own. Some of the nurses and aids are fantastic and treat the residents like their own mothers, but others are rude and defensive. Depending on your situation, you may also have hospice involved for care, oxygen, and medication. If that is the case, you will need to oversee both parties to make sure that they are communicating. I assumed initially that The Beach House would be responsible for everything related to the resident's care, but I quickly learned that there were simple things that they were not responsible for. They won't tell you up front, but you will have to figure that out. The nursing staff is very junior and they have been through multiple Director's of Nursing in the short time they have been open, but hopefully they will fill that position and get the experienced staff that residents deserve. The Beach House has a solid playbook, but some of it has not been fully implemented yet. Read the agreements carefully, ask a lot of questions, and get involved!

We found Beach House to be very clean and the environment to be very inviting. The family found the administrative staff to be very friendly and helpful. Unfortunately, my father (who was a resident) found the CNAs and nursing staff to be less than satisfactory from a support and timeliness perspective.

Good looking facility, bad working with staff when I tried to ask for a reimbursement when my wife's ceiling was leaking and I had to move her to another room (inconvenient) and ugly was when they Baker Acted her and never showed me the paperwork. My wife was sent to a physic hospital in Ft Myers, 3 hours away for 2.5 weeks. And then they didn't want her back. From my experience, I wouldn't recommend their memory care. Maybe their ALF is better.

It is a lovely place aesthetically, as a family we constantly had to speak with the administrative staff because our loved ones bathroom was in such disarray. It took them two months to clean the toilet properly, there were just remains on the floor which was just a constant problem. They were loads of depends that were just sitting on the floor when we came to visit, not even in a garbage can. There is no consistency when it comes to the care services, when our loved one rings the alert button it takes them 20 minutes to come. They are not quick and nothing is ever consistent.

Thought this was the perfect place for our loved one. They claimed to be well trained in dealing with people with memory care issues. Sadly, our loved one did not fit in here. They needed more than just being babysat by a television.

All that sparkles is not gold. Very Poorly Managed. Too many issues still to be resolved since opening in May.