For pricing & availability
8.8
Review Score
513 Lafayette Road, Sparta, NJ 07871
Everyone and everything is great here. I'm very happy she's at Chelsea. The staff is friendly and anytime mom needs anything they are right here to help. She said the food is very good. She is seated with 3...
15-00 River Rd, Fair Lawn, NJ 07410
The people who work there and there dedication. Yes we would recommend the community to other families based on the experience so far.
9 Gerhard Rd, Plainview, NY 11803
The front desk staff - specifically [name removed] - simply amazing! Facility is spotless and physical therapy is great! Where they could do better -Three things: Quicker response from maintenance issues,...
The Residences By Chelsea Senior Living, located in the vibrant Long Island community of Plainview, offers lifestyle choices for independent seniors more closely associated with a luxury hotel. With indoor and outdoor pools, a fully equipped gym, restaurant-style dining and a Concierge,...
150 Sunnyside Boulevard, Plainview, NY 11803
My only issue was that they were short-staffed giving out the meds on the weekend- several times my mom didn't get her am meds until lunchtime. Staff were very friendly and caring! My mom loved the food-...
Somerset Gardens Senior Living of Plainview, conveniently located off the Long Island Expressway, offers personalized assisted living in a warm and caring environment supervised 24 hours a day. Our elegant apartments and dedicated staff ensure that each resident enjoys the comforts of home....
1 Meadow Lane, Yaphank, NY 11980
Staff is fine. More creative activities would be nice. There's an art room but no instructor. [name removed], my boyfriend, would be so much happier with a creative outlet. He needs to create art, but he...
UNDER CONSTRUCTION FOR COMPLETION IN 2020Located in Yaphank, Long Island, New York, The Chelsea At Brookhaven offers personalized Assisted Living in studio and one-bedroom apartments. Our Country Cottage provides a safe, pleasant, and supportive environment for residents with Alzheimer’s and...
260 Maple Avenue, Rockville Centre, NY 11570
The facility is very clean. The food is very good.. administrative staff is fabulous. Any issues that come up are a very quickly addressed.. they go out of their way to get to know the residence and...
620 Pascack Road, Township of Washington, NJ 07676
The Chelsea is beautiful and the staff so helpful and most of all caring. This is a big decision and the staff took as much time as I felt I needed to ensure a smooth transition for my mother. I recommend...
MODEL APARMENTS NOW AVAILABLE!The Chelsea at Washington Township will be the crème de la crème of Assisted Living and Memory Care. Residents will be supported by Chelsea’s highly skilled and experienced staff in a lavish setting.The community will be located on historic Pascack Road, just steps...
715 Dobbs Ferry Road, Greenburgh, NY 10607
This is specifically for the memory care unit. The staff are very friendly and helpful, but you definitely need to follow up on questions and requests. They are proactive about notifying me when my father...
515 Shrewsbury Ave, Shrewsbury, NJ 07702
Overall my experience with the staff has been positive. Most of the staff have been wonderful. My mom is in memory care and now hospice. Hospice staff have been very supportive and caring. My biggest issue...
Located in vibrant Shrewsbury, Monmouth County, The Chelsea At Shrewsbury offers personalized Assisted Living in studio, one and two-bedroom apartments. Our Country Cottage provides a safe, pleasant and supportive environment for residents with Alzheimer’s and other memory impairments. Our...
269 N Main St, New City, NY 10956
They are all 5 except of course we wish is was less expensive. But it is a great place. It is more than just clean. It is a lovely yet comfortable environment which is what we initially thought about it...
Now Open! Atria New City, in Clarkstown, is a vibrant community designed to help older people enjoy the benefits of an active lifestyle – and experience greater well-being. Conveniently located in a residential neighborhood near Main Street, the community will offer what you are looking for in...
300 E Overlook, Port Washington, NY 11050
The community has been COVID free. It gets more expensive each year due to the raise of rent. You have to give a big down payment which the community keeps. If you have to move out then the community...
The Harborside is a resort-inspired Independent Living rental community nestled in the storied town of Port Washington. Our community embodies the best of luxurious East Coast living, setting the standard that all others in the area aspire to match. With breathtaking views, spacious residences,...
609 Eagle Rock Avenue, West Orange, NJ 07052
316 South Avenue, Fanwood, NJ 07023
The Lofts at Fanwood is designed for 55+ Active Adults looking for high-end features and an abundance of space. The style of each apartment is different, but the size and number of the rooms are the same.
Review Score
256 reviewsOut of 10
5 star
54%
4 star
35%
3 star
6%
2 star
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1 star
6%
A Place for Mom has scored Chelsea Senior Living with 8.8 out of 10 using our proprietary review score based on 89 reviews in the last 2 years. Over all time, Chelsea Senior Living has 256 reviews with an average "overall experience" of 4.4 out of 5.
We did not have a good experience with this community at all. It seemed like a nice enough place when we were looking into care options, but within a few hours of my loved one arriving he was left alone and allowed to fall twice. Based on this experience we could not recommend this place to anyone.
4
4
1
2
2
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
BEWARE My mother began in independent living and shortly thereafter went down to Enriched Housing on the 2nd floor. I came to learn that the head of the unit, [name removed] with the backing of the administration, pushes residents out of the unit because there are not enough rooms for those coming in from independent living. [Name removed], et al, forces the residents to the memory unit or the nursing home. Some families took their resident out of the Amsterdam, some acquiesced and I got a lawyer who successfully kept her in the unit. At that point, her room was rarely cleaned. [Name removed] would not allow the staff to talk to me or they would be reprimanded, or worse. They had my mother examined by their own doctor and when he agreed with me that the Enriched unit was appropriate, [name removed] and a social worker tried, unsuccessfully, to have him retract his assessment. Also, the food is poor: sugary drinks land low quality desserts.
0.5
4
0.5
1.5
2
The Sinclair at Port Washington in Port Washington, NY
4.1
(19 reviews)
This is a rating for the assisted living floor. They do not know how to care for dementia patients. They sent my mother to the hospital in an ambulance every week during her three week stay here - for regular dementia behavior. After the 3rd time, she was so overmedicated and the hospital had to keep her for a week to regulate her medication. Somerset Gardens gave us no choice but to pay their gigantic fee for a 24 hour private aide, because she could not come home. As far as value, we signed up with a special deal, but overall the monthly fee seemed reasonable. A good value compared to private pay.
5
4
5
2
4
4
4
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
I moved my mom. I was not happy. I would give everything a 1. The overall experience was not good. Aides kept my mom's room a mess. Mom was in memory care and confined to a wheel chair. All aides were unfriendly and didn't care about my mom as a person. For several months before we left they only had one person in charge of memory care and she tried her best, but it was impossible for her to do everything. Aides didn't care about my mom. They over fed her and mom gained 40 lbs while in there care. Activity directors cared more about my mom than the aide's, but the activities were basically bingo and coloring. Costs were better than other places, but you get what you pay for and it wasn't good. The director presented herself as caring, and would listen to me complain, but was not able to maintain control over her very lazy staff.
1
1
1
1
1
1
1
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
Something this community could work on to improve the experience is simple - do not lie. We would not recommend this community to other families based on the experience we have had with Atria New City
3
2
2
1
2
2
1
The Chelsea at New City in New City, NY
4.2
(17 reviews)
I would not recommend Somerset Gardens to anyone. The place is a dump. I only had my dad there for a few months because the place was so gross. They promised the world and delivered nothing. Filthy.
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
Only apply for memory care if your loved one with dementia is quiet or timid. They are unequipped and unwilling to care for other non-aggressive manifestations of dementia (some inappropriateness). Lack of transparency with family. They left us in the lurch a few days before my husband's planned discharge from rehab. After we had put down a deposit (refundable), picked out the room and furnishings and had packed up his things at home. They had assessed him 3 weeks earlier and had concerns they never shared with us. We were totally blindsided.
5
3
3
3
3
1
3
The Chelsea at Greenburgh in Greenburgh, NY
4.1
(20 reviews)
This place sucks It's horrible.
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
There is no way I would ever send a loved one to The Chelsea at Greenburgh. They seemed abrasive and uptight.
The Chelsea at Greenburgh in Greenburgh, NY
4.1
(20 reviews)
My family had a terrible experience in the Maple Point Dementia Unit. They sold a false set of goods and didn’t properly care for our Mother. Not only were mistakes made with her health care, but even more so, her emotional care was nil. They did not seem properly trained to deal with the many things that come along with Alzheimer’s
1
1
1
1
1
Maple Pointe Senior Living in Rockville Centre, NY
4.1
(24 reviews)
Looked like it was a converted hotel because it is. Very friendly, but place had a feeking of being old. SLight odor as we walked around. Looked at a room and walked right into a spider web face high! Not worth another look
1
1
1
1
1
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
I have had a terrible experience at the Amsterdam it is dirty bugs areound the coffee an drinking fountains the bathrooms smell like [Removed] The aids are busy on there cell phones they play games an talk to each other half the time when the phone rings at the nursing desk they don't pick it up a man was walking in the hallway with his pants all wet from urine when the health dept came everyone was taken in an spoken to to be on there game the vacuums came out the rug shampooed mmmm.....this place is not worth 7 to 12 an up a month grand that is the staff is not friendly nor would waste there time with you unless u came in with a bag of money they don't treat u nice at all I was there few months ago with my dad to look at apts in enriched housing I went back a few times to be there incognito no activities the residents don't do nothing but sleep one woman was always complaining for almost an hour when I was there she seemed very nasty one man was also complaining to a staff member being nasty it was a mess would never put my dad [Removed] the food came up in a box. Cart like something u get at the airport no way for that kind of money I'll keep my dad home. Safe an sound a real [removed] place with smells and [Removed] people can't even understand what they are saying. Terrible smelly institution not a good experience. The aides sit around like servents not treated like people would not recommend ..going to shop around for others or keep dad home. You get no stars from me. Uggggg.
1
1
1
1
1
The Sinclair at Port Washington in Port Washington, NY
4.1
(19 reviews)
I showed up early to drive around the building and it was horrible. It looked old and decrepit. The sidewalks were all broken, the paint was peeling off, they had rod iron railings. The location is also not good, it is right off of the highway. I cancelled the tour after seeing the outside and a week later they decided to call me. I explained why and they told me they were about to re-do the whole outside.
Somerset Gardens Senior Living in Plainview, NY
4.1
(90 reviews)
My beautiful aunt resides at Maple Pointe at Rockville Centre. She died [date removed] 36 hours after I received a call that she was not doing well. After speaking to them I was to believe she just passed in her sleep. Covid? Who knows, that’s what her death certificate said. Covid? Maybe it was the bills I received for a z pack and hydroxychlorquin. Was the meds administered? Who knows? Let’s fast forward to [date removed], first time I was allowed to collect her belongings. I was happy to finally able to give my aunt her last wishes, to pass her most precious jewelry onto her granddaughter and family members. I was happy to know through Numerous phone conversations that her belongings were locked up safe and secure in her room, with nobody being able to go in or out. Well it was not to be. Her room was devoid of all valuable items. No jewelry, collectibles not even a nickel in her wallet. Here’s what I want you to know before you put your love one here. After the police came and questioned the staff, I was to learn almost everyone has a key to her room and there are no cameras that would be if any help. Are they sorry? Sure. Will maple pointe do anything to try and make things right? Nope! I wish I could say something positive about this place but I can’t. The staff seem nice but beware they lie a lot.
0.5
2
0.5
0.5
0.5
Maple Pointe Senior Living in Rockville Centre, NY
4.1
(24 reviews)
There was a myriad of issues we had experienced with this place. Cleanliness, staff , food care are at the top of the list. We regret putting my father here. We subsequently moved him to another assisted living and he is very content.
0.5
3
0.5
0.5
2.5
Maple Pointe Senior Living in Rockville Centre, NY
4.1
(24 reviews)
We did not have such a terrific experience. The property is beautiful - but for us it stopped there. We found the staff to be unfriendly and very difficult to work with at the Tuttle Center. If you ask the same question to three separate professionals working at the Tuttle Center you will get three different answers. Our experience was that a patient can wait hours to be changed or for help with the bathroom. We would never go back or recommend the Tuttle Center.
5
0.5
0.5
0.5
0.5
The Sinclair at Port Washington in Port Washington, NY
4.1
(19 reviews)
There are 13 total Chelsea Senior Living Facilities.
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