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BrightStar Senior Living LLC

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8.5

Review Score

32 reviews
3 communities
Starting from $X,XXX/mo

BrightStar Senior Living LLC community listings

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BrightStar Living of Mason

6491 Reading Rd, Mason, OH 45040

Starting at$X,XXX+ monthly
Photo of BrightStar Living of Mason
13
13 Photos available
2
2 Floor plans available
9.0
Review Score
15 reviews

My Mom has had a long road of illness, depression, injuries and hospitalizations. She is starting to turn the corner and improve greatly due to bright Stars care. Being a nurse myself I have high...

Provides: Assisted Living, Memory Care

BrightStar Senior Living of Madison

6550 Schroeder Road, Madison, WI 53711

Starting at$X,XXX+ monthly
15
15 Photos available
2
2 Floor plans available
8.0
Review Score
17 reviews

The common areas, dining, etc. was very clean. The cleanliness of my loved one's apartment fell a little bit short of our expectations. The staff are friendly, engaging, and they treat the residents as...

Provides: Assisted Living, Memory Care

BrightStar Senior Living is an assisted living community in the welcoming, scenic city of Madison, Dane County, Wisconsin. Our beautiful community is centrally located in a quiet residential area near the West Beltline Highway, providing easy access to area attractions and the nearby cities of...

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Brightstar Senior Living of Waunakee

1001 Quinn Dr, Waunakee, WI 53597

Starting at$X,XXX+ monthly
18
18 Photos available
2
2 Floor plans available
Provides: Assisted Living, Memory Care

Our newest community hugs the edge of several residential neighborhoods on the growing outskirts of Waunakee. Abutted next to a preserved wooded area of the village, the community offers a natural setting in suburban Dane County. The community will mimic its sister community in Madison with its...

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Viewing 1-3 out of 3 communities

Reviews
for BrightStar Senior Living LLC

8.5
Review Score
32 reviews

Review Score

32 reviews
8.5

Out of 10


5 star

66%

4 star

25%

3 star

7%

2 star

0%

1 star

4%

A Place for Mom has scored BrightStar Senior Living LLC with 8.5 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, BrightStar Senior Living LLC has 32 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
21
8
2
0
1
Date Submitted
3
8
11
Reviewer
1
20
9
0
Care Received
11
21
21-32 of 32 reviews
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4.5
SomTom - Family/Friend
Memory Care
September 6, 2014
Verified Review
Great Place for Respite

I am the primary care giver for my 89 year mother. I needed a place to take her for a week while I went on a short vacation. We looked at four places in our neighborhood and decided on Bright Star. Bright Star was not the cheapest, in fact it was the most expensive, but the facility was new, well appointed and the staff were helpful and attentive. I would not hesitate to recommend Bright Star to anyone looking for long stay or respite. We will definitely be coming back.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

3.5


4.0
JA - Family/Friend
Assisted Living
October 26, 2023
Verified Review
Review for BrightStar Living of Mason

Rooms are clean and bright. Staff is caring of it's residents .Close to her neighborhood and friends. Pricing scale a little different from others.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
March 28, 2023
Verified Review
Tour Review

Our family had an in person tour with BrightStar Living and we loved it. However they didn't have a 2 bedroom available. It was small, personal and clean. We didn't see everything on the tour, but they did show me memory care which looked the same as regular assisted living. It was one of my first visits. We really liked the smalless of it.


4.0
anonymous - Family/Friend
Memory Care
April 23, 2016
Verified Review
Good facility - would benefit from 24/7 MA or Nurse staff on the floors

BrightStar is a fairly new facility that succeeds in employing people who really care. The food is excellent, and they earn points for checking on residents often throughout the day and successfully encouraging them to participate in activities, which a lot of facilities say they will, but really don't. Caregivers strive to meet expectations and the only area of improvement I can see is that they’d benefit from additional hands-on oversight, training, and follow through (from someone with formal training and experience in medical assisting) to ensure care plans are being followed. Also, there have been times when my mom’s care could have been better and we would have felt more reassured if there had been a floor nurse or MA on site 24/7 dispensing all medications and overseeing and documenting medical issues. Both the director and facility nurse are wonderful, dedicated people, but they wear too many administrative hats already to take on the additional tasks of dispensing meds, hands-on training and follow-through that’s needed especially on the memory care floor.

Cleanliness

3.5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
December 22, 2014

Brightstar is a new Assisted Living community. The staff is enthusiastic and caring. The facility is well suited for mom's needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
CR - Family/Friend
Memory Care
September 10, 2014
Verified Review
Overall I'm happy with BrightStar Sen...

Overall I'm happy with BrightStar Senior Living. The staff is good and they really try to accommodate the wellness portion. I expected more after we moved in. From how things seemed when we toured, they were great and talked up being able to cater and give more one on one care and attention, but weren't able to meet that after we moved in. They really do try though, however there has been a lot of turn over. They have a physician that comes in, which is a large benefit. The activity director is fabulous. They work hard to get people out of their rooms and involved in the wonderful activities. Overall I'm happy with the services and care my mother is receiving.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
July 19, 2014
Verified Review
Beautiful facility, friendl...

Beautiful facility, friendly and caring staff. VERY pricey!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
Tim F - Toured community
Memory Care
November 22, 2021
Verified Review
My tour review

This community was doable however, after speaking with previous residents they were not recommended as options for us to go to.


3.5
anonymous - Family/Friend
Memory Care
February 10, 2015
Verified Review
The best way i can put it

All though In have not been involved with this community very long I think so far so good. It is to early to determine whether the care is adequate, but it seems okay for the time being.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.0
anonymous - Toured community
Assisted Living
February 15, 2022
Verified Review
Tour of BrightStar

We liked that BrightStar was a smaller facility, but the apartment sizes were way to small and I knew my loved one would feel claustrophobic coming from a house. I just did not get the vibe here that I got from some other places we looked.


3.0
Anonymous - Toured community
Memory Care
April 14, 2014
Verified Review
Sounded amazing, but due to...

Sounded amazing, but due to the cost (and a little the location), I opted not to even visit.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


1.0
Denise - Resident/client
Memory Care
April 30, 2023
My experience

I moved my parents to this community in [date removed] and 5 days later my Dad passed away. My mom is currently a resident and if you would like to hear about our experience, email me [removed].


Viewing 21-32 out of 32 reviews

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