Benedictine

They are very friendly and caring. They care about the residents. My husband has had a stroke and I am his main caregiver. They have gone out of their way to see that I as a caregiver for my husband get time to do the things that I need to do as well as fun things by arranging for him to activities while I was gone. It makes me feel comfortable and welcome. The food is great and they listen to suggestions. The staff is great. Even the new Executive Director helped me unload my husbands wheelchair and transfer my husband out of the car.

Everything is well for my brother with his move to this community. His being cared for very well, and I'am pleased with all they have done for our family. This is a nice facility.

This a nice community, and our tour of it went well. From what we were shown the community was nice, and tidy. The staff we met was pleasant, and our questions were answered overall. It was a nice experience, but we did find another community that suited our needs better.

I found the atmosphere to be warm and friendly. The apartments we looked at were average size but very nice. Rent prices seem a little high, but I have not looked at many other places yet.

Easy transition. The room was clean and ready to go. Some confusion about the services still an ongoing issue with my mother-in-law but that may be her understanding. Food is excellent.

I am satisfied overall with Cerenity Residence. It is a clean, well kept place, the staff are friendly, and they take good care of the people who live here. They've lived up to all my expectations, and we haven't had any specific issues with the care.

My visit last week went well. I thought the rooms were nice & large. Common areas were pleasant & not too big. Prices seemed better than the other places I have checked.

Positives: good cost, nice facilities, apartment spacious. Negatives: Mom and Dad didn't feel good about it - not as open and 'lively' as others.

Steeple Pointe is a wonderful place. The staff are very friendly and call everyone by name. There are only about 55 apartments, so it's not huge and hard to navigate. It is right on Osseo's main street, so it has a small town feel. My only complaint is, and this is partly caused by the fact it is a small place, is the residents don't seem to participate in the activities. There aren't a lot of activities either.

Very homey environment. Small scale in a nice community.

They really need to do a better job of assessing the person coming in. Every week the care need went up and in the third week they said he needed to be in memory care. Also when the care went up he was not getting the care we were paying for. Those are my thoughts

The staff is not consistent with care from person to person... great concept for care suites but no options for meals. It's all or nothing for price when my loved one eats very little food. We have worked a lot with them and getting needs addressed.

It's a smaller community with a a homey environment, and there's a warm feeling when you come in. I would just advise that you ask a lot of questions about the care that they provide, and all the different options that are available, as I would have initially done some things differently had I known what I know now. My loved one started out in Assisted Living, where they have 8 different levels of care. He ended up at the top of those care levels, which was quite expensive. And then they weren't able to accommodate his higher care level needs very well. We have since moved him to Memory Care, which is actually cheaper than Level 7 Assisted Living. I'm hoping that he gets that higher level of care there. It does seem like it's getting better. He's getting more 1:1 care as well as more attention from doctors. But just know that you need to really be proactive and keep on the staff to make sure that your loved one is getting the care that they need. Some of the staff don't speak English well, and that contributes to issues sometimes. I don't think they do a whole lot of activities. The food is really good though. They seems to have a really good variety, it tastes good, and portions aren't way too large. Most importantly, my loved one likes the food. And he seems to be adapting really well now that he's in the place he needs to be (in Memory Care).

It looked nice, but wasn't what we thought would be the best fit for our Mother.

A nice facility in a nice small-town-feel area where you can walk to what you need, if walking is an option. The single rooms are decent size and clean. There is no staff to be found on the weekends!! You have to look hard to find anyone except the food prep staff. The food is fair at best and mostly from a can, so not overly healthy but comforting to a certain age group. The price is on the lower side which reflects the lack of staff. The flip signs on the doors are a joke since no one is there to see them and act on them, and one side states "I'm OK" and the other side is blank. They are slow to correct problems also. If you have the money there are better places (Sunrise), but that is a big "IF" for most people.

I liked it but I couldn't see putting someone in there with memory issues because the building that was dreary looking. They had nothing posted for the activities. When I asked them what they had they just said they would plan some. There not on activity the whole time I was there for 45 minutes.

This was an awful experience, the care just wasn't that good. They were supposed to be watching my loved one who had a paralyzed leg. They watched him fall out of his chair, and then didn't know that he broke his ankle until two days later. Nobody checked it for two days! They were not good at all.

My first visit was several days after mom became a residence I found nothing about the place I liked. We had to walk considerable distance to get to room. Wait way too long on-call button she has bladder problem), food tasteless. meds not always on time, too much visiting at aides station, lack of caring and loving environment, wastebasket not emptied for several days, crumbs on floor, many of the people in her dining area are not able to carry on conversations wheras she can - its her body giving away. Many tears she has shed Looking to the future with hope of better times.

Poor staff training and lack of qualified staff. Poorly run, very poor communication. aging in place doesn't happen as they said it would for my family member. I witnessed RA leaving the memory care unattended. no accountability in this facility.