Abby Senior Living

The staff is fabulous! Very caring and super friendly! I highly recommend Pinnacle Groves to others!

My mother had a stroke in October, which further damaged her memory-she has Alzheimer's. We had a horrible experience with the skilled nursing facility she was sent to after discharge from the hospital. Wilshire was able to assess her, complete paperwork, payment and move in the same day. We ate dinner with her the first night and the meal was restaurant quality. They provide the menu for the next week every Saturday and if the resident doesn't like the meal, they have several options to pick from instead. I have not had issues with her room not being cleaned. They have washing machines available for the residents or family to do their laundry there. I receive texts from care staff on how she is doing and can ask. We did have an issue with the nurse that was recently hired, but they replaced her before I had the chance to talk to them. Anytime I have a question, I'm helped and provided the info I need. I would highly recommend Wilshire to others.

It's been good overall With the ownership change there have been some hiccups All I keep hearing is: "food supposed to be getting better, but not yet" "seemed to be short staffed" In-laws are slowly adjusting, I keep encouraging to be social and get involved/go down for activities but without a direct invite from another resident I don't know what else to request

Based on the experience we have had so far with Pinnacle Groves community, I would have to say I like the individuals who work there more than the community.

The intake experience was exceptional. People are friendly, the facilities are new and clean. I would say that they've had some surfacing issues and as a result, haven't been able to deliver on all that they committed. However because it is so new, we expect these things to improve.

Super facility if looking for quality and excellent independent living cottage— fantastic home with spacious garage and patio. Activities well established and varieties. [name removed] was excellent giving tour and particulars.

Don't let them hurry up your decision or make you rush into signing up when they haven't given you all the info you need to know. Real quick to want their money but real slow allowing you to physically move in. At this point in time, I do not recommend Ridgemere to others.