8440 South Military Trail, Boynton Beach, FL 33436
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
We chose Windward Palms at the time because it was narrowed down to 3 locations and they gave us a deal that if we signed up by end of the week they would waive move in feed. They also had very good amenities that we liked as well. He is in the larger of the 2 studios, they have a huge variety on apartment sizes. I have never eaten here myself, but my father is not a big fan of the food. I would recommend the community, but they would need to the pros and cons. They had an amazing leasing agent but she left a couple of months ago. They do have a roach problem here, they have someone come in once a month to spray and recently more like once a week, I think this is due to the food being delivered to the rooms. They have a very unusual amenity, they have a program where if you sign up and make a request, each one of their properties (they have about 300) has 2 rooms that lets other people from the other properties for 7 days come and stay at no additional cost.
The quality of the food has gone down, our loved one never had blood pressure or heart problems, but now due to the amount of processed foods she is now being treated for high blood pressure. We have been hung up on a few times when we call asking about our loved one and her quality of care. They have cut back on the entertainment and activities due to COVID which they are still being charged for. They do have life alert buttons, but there is no medical staff and after 7pm they just to have to call 911.
Response from Windward PalmsApril 8, 2021
Hello, thank you for your review. We are happy to have had the opportunity to connect with you and to hear how much your mother is enjoying her time in our community. We are also pleased to share that we have been able to safely reintroduce more activities and have entertainers come in for our residents to enjoy. If you would like to speak with the team further, please do not hesitate to reach out directly. Thank you
Food is awful and price of apts are high. Might want to move out.They need to do some landscaping on the grounds and the Palms look awful
Largest units are at the extreme ends of the hallways requiring maximum walking to main area and diningroom.
My father lived at Windward Palms for 3 years and just moved out to be closer to family. He enjoyed poker with friends, evening entertainment and trips to the casino. The place is clean with a beautifully renovated dining room. The part my father will miss most is the staff. Everyone was so friendly and they truly care about the residents. The General Manager, [name removed] was very kind and took the time to wish my father well in his new home. Thank you.
I have nothing but good words about this place! My parents have chosen this place after just seeing it once. They are extremely happy after leaving there for 3 month. I visit them twice a week at least and can’t say enough about it, had lunch a few times already and food is great! It’s very clean and it had been renovated!
My 84 year old mother took it upon herself to sign a 6 month lease in this horrific place. She moved in there on [date removed], and within days, she was crying and asking me to come get her. The facility and her apartment is a old and dingy, there aren’t very many people living there. They are extremely short staffed. The other day, they made her wait an hour to take her order for a sandwich. She had only been there 1 week when she informed [name removed], the General Manager that she was probably moving out. Yesterday, [date removed], I notified [name removed] that my sister that lives about a mile from there will be moving to Arizona. Therefore, my mother won’t have any family in the area and for that reason, and the fact that she is miserable there and complains that the food is awful, I have to move her closer to where I live and work. He said he didn’t care, and said she will be held responsible for paying all 6 months of the lease. Her last day there will be this Friday, [date removed], 2 weeks after after her move-in date. He was very rude and disrespectful when my mother asked him to email a copy of HER lease to me and her attorney. He refused, and demanded to see my power of attorney before he would email anything. IT’S HER LEASE AND HE REFUSED TO EMAIL IT FOR HER. She is like a hostage there. She can’t even get to her physical therapy appointments because she has to give them 3 days notice to get a ride there. Please do let your loved one move in there. You, and they will regret it.
Response from Windward PalmsJuly 16, 2018
Hi Cindy, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Your feedback has been forwarded to the community and district management teams for review. The General Manager, Richard, followed up and will be reaching out to your mother soon. Unfortunately, we are not able to provide information to loved ones without an authorized power of attorney or written consent from the resident. We would like to help you and your family with this situation and will be in contact to discuss options. We hope we can come to a resolution together.
My 84 year old mother took it upon herself to sign a 6 month lease in this horrific place. She moved in there on June 30, 2018, and within days, she was crying and asking me to come get her. The facility and her apartment is old and dingy, there aren’t very many people living there. They are extremely short staffed. The other day, they made her wait an hour to take her order for a sandwich. She had only been there 1 week when she informed [name removed], the General Manager that she was probably moving out. Yesterday, July 10, 2018, I notified [name removed] that my sister that lives about a mile from there will be moving to Arizona. Therefore, my mother won’t have any family in the area and for that reason, and the fact that she is miserable there and complains that the food is awful, I have to move her closer to where I live and work. He said he didn’t care, and said she will be held responsible for paying all 6 months of the lease. Her last day there will be this Friday, July 13th, 2018, only 2 weeks after after her move-in date. [Name removed] was very rude and disrespectful today when my mother asked him to email a copy of HER lease to me and her attorney. He refused, and demanded to see my power of attorney before he would email anything. IT’S HER LEASE AND HE REFUSED TO EMAIL IT FOR HER. She is like a hostage there. She can’t even get to her physical therapy appointments because she has to give them 3 days notice to get a ride there. Please do let your loved one move in there. You, and they will regret it.
When my parents moved in August of 2016 the place was nice. It has gone downhill. Manager doesn't return calls. When complaints are expressed, [name removed] the general managers response is what can I do about it. Phone calls not returned. Food was good. Now it is poor. Service of food horrible. My parents what 45 minutes or more to get lunch. Elevator has broken down a number of times. Think twice before selecting this place.
My sister is doing really good since moving here no comparison to the other place she had been at. She is very active making friends and doing the activities. The food is way better than what she had prior to where she was. The staff is so friendly and nice here very helpful if needed. I would recommend this community.
Not a good first impression after phones not working. Once we got there nobody attending front reception. Had to knock on the door to get attention. Tour was fair. Felt like questions were answered more than information offered. Friendly people. We were not offered a meal or a chance to schedule for one as dining was closed when we were there. They were double or triple booked for tours so we finished feeling the pressure of people waiting. only saw about 3 or 4 people that lived there. They were very positive about living there.
I'am pleased with my fathers move to this community. He is comfortable, and in good hands. They keep the facility very clean, everything looks great when I visit. The meals are nice, and they have a good variety to choose from. The staff is super friendly. This community is working out well for us, and I would recommend it.
Very good tour of this community
Met with [Removed]; very nice person. This would be a fairly close location to where I live. The grounds are very well kept and the interiors seemed nice and clean. The one bedroom I looked at was spacious with a nice view. They are replacing balcony rails currently. I would want to double back once I've narrowed down my choices so I could see more and also check out the food.
My mother is doing well. She had a bit of an adjustment period at first. They do not have reserved seats in the dining room so there was a lot of " you can't sit here" scenarios going on at first, but she has now made friends. The facility is beautiful. She likes her apartment and everything is maintained very well.
First of all this is an Independent living facility and not an assisted living facility that we are looking for. It is a very nice facility, but the management was not on time, and they were told twice that I was waiting, before they came out to greet me. I'm sure that this would be a nice place to stay, but just not what we are looking for.
The staff was very informative during our tour and gave us a lot of detailed information about the community. The building was well maintained and kept very clean. I have no complaints and would recommend this facility.
I had a good tour of this community. It was a good experience. Unfortunately it wasn't what we were looking for. The rooms they showed me were smaller than we would like. Also their rates were a bit expensive for our budget. It was a decent tour, but not the place for father.
My parents are doing very well here at this community. They really like it here, and I'am pleased. It is a lovely community, they do a very good job with making sure everything is nice and clean. They have a very nice staff here. There are activities available, they've tired the water aerobics. They are happy here. It is a community I would recommend.
I have a loved one at Windward Palms, and they LOVE it. They may not be perfect, but the staff is friendly and truly cares about each resident. They keep the community clean, and fresh. The dining area is also the social hub of the community. The meals, from start to finish, are completed within an hour. I have had numerous meals there, and the food was consistent with what my father used to make.
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