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Independent Living
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About Assisted Living

Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

Complete guide to assisted living
About Care Homes

Residential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.

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Veterans Resources

VA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.

Guide to VA benefits for long-term care
About Home Care

Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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About Independent Living

Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Complete guide to independent living
About Memory Care

Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Complete guide to memory care
About Nursing Homes

Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

Complete guide to nursing homes
About Senior Apartments

Senior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.

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Willow Grove

10043 Idlewild Road, Matthews, NC 28105

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Willow Grove in google map
TD - Child of resident/client
A Great Place for Mom

I enjoy the place. It's close to me, which is fantastic. The staff is very welcoming and supportive. When I'm going out of town, I just let them know, and they'll check on my loved one more often than when I'm in town. Anything I ask of them, they're very helpful in resolving. My loved one is having a good time there.... Read more

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About the community Willow Grove

Willow Grove provides a fulfilling, independent lifestyle in a welcoming environment.

Our hometown of Matthews is a largely residential community that is warm, friendly and safe. Between our quaint downtown and network of charming parks, there's plenty to see and do right here in town.

Our all-inclusive month-to-month rent covers:
- Private apartment suites
- Daily chef-prepared meals from scratch
- A variety of enriching activities
- Maintenance-free living
- Weekly housekeeping and linen service
- Local, scheduled transportation
- Most utilities including basic cable

Familiar Faces
From pleasant housekeepers, to attentive servers at mealtime, and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We're here to make your life easier in any way we can.

Private apartment suites
Choose from a variety of comfortable senior living apartments in various sizes and configurations allowing you the freedom to furnish in any style that appeals to you.

Built with your comfort and safety in mind
Our easy-to-maneuver floor plans are ideal for seniors and we offer 24/7 emergency response services. We understand that each individual is unique and that needs may change over time....

Read More

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for Willow Grove

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Willow Grove

Health Care Services

Medication management

Staffing & ancillary services

Hospice Available On-Site

Meals & Dining

Meals Provided
Restaurant Style Dining
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen

Community Amenities

Transporation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Covered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop


Laundry Service / Drycleaning


Cats Allowed
Dogs Allowed

Primary language spoken by staff


Recreational areas

Billiards Lounge
Fitness Center
Game Room
Piano or Organ

On-site dining options

Private Dining Room


Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Art Classes

Reviews for Willow Grove


(46 reviews)

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Care services




Meals & dining




Value for cost



Verified Review
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1-20 of 46 reviews
November 5, 2021
anonymous - Sibling of resident/client
A good place to have your loved one.

We've had a good experience at Willow Grove. I like the fact that there are people there and a button my loved one can push for help in an emergency. They serve three meals a day. And if she has a problem, they usually address sit. They have a lot of activities and lots of things to do. They come once a week to clean the apartments, which is good. They just don't clean like I clean.

October 28, 2021
Billie - Resident/client
My Review of Willow Grove

Food not healthy or balanced (fried-lots of carbs). Residents are not listened to or followed up on for needs. They run out of food before everyone is served and are given substitutes. Gutters stopped up and heavy rains pour off the three story roof.

Response from Willow Grove

October 29, 2021

Hi! Thank you for taking the time to review our community. We are disappointed your experience did not reflect our commitment to be a great place to live and to work. Our menu is created by a chef and a nutritionist to ensure the options are pleasing and nutritious for seniors. The chef is happy to meet with residents and their families to discuss dietary restrictions or any other concerns. If you have any further concerns or recommendations, please email feedback@holidayseniorliving.com or call the community’s General Manager.

August 12, 2021
TD - Child of resident/client
A Great Place for Mom

I enjoy the place. It's close to me, which is fantastic. The staff is very welcoming and supportive. When I'm going out of town, I just let them know, and they'll check on my loved one more often than when I'm in town. Anything I ask of them, they're very helpful in resolving. My loved one is having a good time there.

Response from Willow Grove

August 13, 2021

Hello, thank you for taking the time to share this feedback on our community! We are delighted to hear that your loved one is enjoying calling Willow Grove home. Our goal is to have happy residents and family members so your feedback is very important to us. Thank you!

August 5, 2021
anonymous - Child of resident/client
my experience

The community is a decent place to be, and everyone seems happy. there have been some management changes and the jury is still out on them. The food is not very good and they are looking for a new chef. I would recommend this community to others based on my experience.

March 12, 2021
Brenda - Sibling of resident/client
Verified Review
A Very Nice, Clean, Convenient Place, and They Don't Treat You Like Old Folks

I think it's a nice community. It's a little difficult to come and go. I often have to make u-turn and circle back around because I can't make a left turn where I need to. The staff is friendly, and the place is neat and clean inside. We're very happy. When you come for a visit, the front staff is very friendly, and they don't make you feel like a criminal when taking your temperature and checking you in. They provide 3 meals a day. Our loved one reports that the food is a little bland, not seasoned well and not enough salt. But we can understand why salt would be reduced for health reasons. Our loved one absolutely loves the weekly church service. And we love that they treat every one nicely and with respect, and don't talk down to you like you're a 3-year old just because you're a senior.

March 11, 2021
Tracy W - Child of resident/client
Verified Review
Willow Grove review

Our experience has been good, the staff members are cooperative, we have had no complaints they are amazing. They do a great job keeping the community clean. From what we have seen of the meals they look to be nutritious and well thought out. They do have some activities like bingo, puzzle and a hair stylist. We do think it is a good value.

December 2, 2020
anonymous - Loved one of resident/client
Overall a good value, but lacking in management

The day to day staff members were great, but the management was the main issue. During the time our loved ones were there, they seemed to change the supervisor position multiple times. We think the pricing was pretty fair for what you got, and the food was decent. The rooms were pretty nice, and the activities were minimal.

September 18, 2020
anonymous - Resident/client
I would definitely recommend Willow Grove

I chose Willow Grove because I was in real estate and I sold this property to the person who developed it. I would want others to know that the staff members are very friendly and it is always clean and we are well fed. The food here is good, we have a lot of variety. The apartment sizes are very adequate and spacious, I have a balcony off my apartment as well. My favorite part about the facility is sitting on the porch in front of the building, it is very pretty. I would definitely recommend the community and already have.

August 9, 2020
Don A Zacharias - Resident/client
Cold meals

I haven't had a hot meal for 4 months.

May 27, 2020
anonymous - Loved one of resident/client
Verified Review
A homey community

We like the community, we like the food, the apartments are nice, and the services are good as well. The community felt like you were walking into a well kept home. The staff has gone through a number of turnovers. We were able to sit down with residents during Father's Day and participate in the activities they had planned, which included a very sweet tribute to all the fathers in the community. Willow Grove feels very wonderful and is a great looking communities with great amenities like a bar and beach run. As a whole, we think very highly of the community and the staff. Definitely recommend visiting and seeing if it's the place for you!

September 10, 2019
Don Butler - Resident/client

I enjoy the people. Everybody is friendly.

September 10, 2019
Donna - Resident/client
Senior Living

I have lived at Willow Grove for over 2 years. The staff is very friendly and will help in any way. Lunch bunch twice a month is my favorite outing. I enjoy Wii Bowling and Coloring with Friends. New friends are always welcome.

June 18, 2019
tat456 - Loved one of resident/client
Not as advertized or sold...

Pro's - Nice facility with lots of activities offered. Con's - Food and meal service. Wait staff is not friendly at all. Food is poor quality, not many options. A lot of the same over and over. - Building maintenance staff not responsive or qualified. Complained the entire time he was in my mother in law's apartment and was unable to fix the issue.

November 14, 2018
tim brody - Loved one of resident/client
Verified Review
tim brody

willow grove 1st class facility great management great food great atmosphere highly recommend.

June 7, 2018
anonymous - Toured community

Great atmosphere, staff, amenities... They have gone the extra mile to ensure resident and family have every area of anticipated and unanticipated need amply satisfied!

Response from Willow Grove

June 20, 2018

Hi there, thank you for taking the time to leave a review for us at Willow Grove. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

April 18, 2018
anonymous - Toured community

The facility was very nice and everyone we met was welcoming and cordial. Since this is independent living only, I will need to find other options.

January 18, 2018
Mrs.Johnson - Loved one of resident/client

My Mother has been living at Willow Grove for the last 2 years it's a nice place that caregiver she have she has had now for the last 2 years she's been there.This caregiver not only has been Awesome to my Mother but also my Family.She has caregivers around the clock she is very Caring for everyone and everyone recommend her service when we came for our tour.The name fit this Caregiver Heart SOMEONE WHO CARES. She and her staff is AWESOME AND GREAT. Due to the snow storm yesterday this caregiver called me to reassure my Mother is ok that she would be in the facility until that roads are clear but us not to worry and she stayed until today with that me and my family is forever grateful knowing that regardless of what the weather or holidays she and her staff is always available and we forever Blessed to have them. So we recommend someone who cares to anyone who have a loved one coming to Willow Grove Willow Grove is awesome place to live very clean very caring the staff is awesome the new sales lady they have Ashley she is very AWESOME with her job .And we're very Blessed that we made the right decision as putting my mother there in the best decision is having SOMEONE WHO CARES to care for my mother and just to hear everyone who talk highly about Willow Grove and very highly about the care they receive from SOMEONE WHO CARES. Knowing that my mom was okay during this bad ice& snow we just had knowing that the Care-taker was there during it all made me able to rest last night knowing that my mother was safe.Thank you Willow Grove staff for What all you done yesterday and today during the bad weather and most of all Thank you very much to SOMEONE WHO CARES who also was there and stayed all night during the bad weather as well yesterday in this morning making sure not only that my mother was safe and needed everything that she needed during her daily routine but also other residents in the building that needed care is well during the bad storm. And again I want to say Willow Grove is a awesome.

October 21, 2017
anonymous - Toured community

I thought Willow Grove was lovely. Looked at at a two bedroom ( without the balcony which we would actually request) and the rooms were spacious. If my aunt has to downsize from a large house at least these apartments feel less cramped. I liked the settings with woods surrounding most of the property. No highways and buildings for a view. I wish mealtime were more flexible but that's me. My aunt would be ok with set mealtimes. Although this is a retirement community and not an assisted living, I also appreciate that you can bring in additional services as needed.

Response from Willow Grove

October 26, 2017

Hi there, thank you for leaving us a review regarding your visit to Willow Grove. We are always looking for ways to improve and appreciate your kind words as well as feedback regarding dining times. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you!

September 23, 2017
anonymous - Toured community

The sales director and the events coordinator, were warm and very receptive. They had a great sense of humor. Their focus is on the resident's request for activities, and they have done a very good job of coordinating. During the walking tour, a resident was so excited about going to a show and dinner that night. Everyone was excited about something they were getting ready to do this. The facility was immaculate and areas were maximally utilized for coordinated events. The facility was landscaped with nature trails, gardening areas and talks of the potential of other activities that residents were designing. There were also plans for upgrades to the physical facility, for example laminate floors were being installed and improvements to the nearby Creek. This was a facility that evolves with the resident's needs and a positive environment.

September 17, 2017
anonymous - Toured community

Wonderful staff! Very helpful & friendly. So were the residents we saw. Mom loved the upbeat happy vibe & how clean everything was. Peaceful quiet & lots of trees all around. Great first visit. Will do a follow up when a 2 bedroom is available to view. Excellent take home info packet.

Neighborhood around Willow Grove

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Willow Grove

Willow Grove offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Willow Grove has received an average review rating of 4.3 based on 46 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.