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West Chester Assisted Living and Memory Care

7047 Hamilton Mason Rd, West Chester, OH 45069

8.1
Review score
20 reviews
Add review
8.1
Review score
20 reviews
5 star
50%
4 star
30%
3 star
0%
2 star
5%
1 star
15%
See all reviews
8.5
Review score
2307 reviews
39 facilities
For pricing & availability:
(866) 374-4058
West Chester Assisted Living and Memory Care
West Chester Assisted Living and Memory Care community exterior
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Anonymous
-
Family/friend
5.0
5 star review
Staff is amazing! Friendly, patient, caring I would absolutely recommend West Chester to others looking for care for a loved one.

About the facility
West Chester Assisted Living and Memory Care

Seniors can find their ideal lifestyle at West Chester Assisted Living and Memory Care. Located just west of CinDay Road in West Chester Township, Ohio, the community offers assisted living and memory care, meeting the diverse needs of residents. Each senior’s abilities and preferences are encouraged and honored in this community.

West Chester Assisted Living and Memory Care offers apartments that have transparent pricing and an array of floor plans. Studio, one-bedroom, and two-bedroom apartments allow seniors to choose a new home that will best fit their lifestyle goals. With apartment maintenance and housekeeping and linen services provided, seniors are able to let go of homeownership responsibilities and can focus on their well-being. The restaurant provides seniors with daily high-quality service and local produce, and the community’s wellness program helps them to care for their physical health.

Socializing in the cozy common spaces, breaking a sweat in the wellness center, and taking time for relaxation in the beauty salon are just some of the ways that seniors can enhance each day at West Chester Assisted Living and Memory Care. Seniors are also encouraged to participate in the community’s activity programming, such as wine and cheese tastings, trivia, and walking clubs. Here, seniors...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for West Chester Assisted Living and Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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West Chester Assisted Living and Memory Care community exterior
West Chester Assisted Living and Memory Care

7047 Hamilton Mason Rd, West Chester, OH 45069

8.1
Review score
20 reviews
8.1
Review score
20 reviews
5 star
50%
4 star
30%
3 star
0%
2 star
5%
1 star
15%
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Reviews

for West Chester Assisted Living and Memory Care

8.1Review score20 reviews
8.1
Review score
20 reviews
5 star
50%
4 star
30%
3 star
0%
2 star
5%
1 star
15%
Spectrum Retirement
8.5
Review score2307 reviews39 communities
Write a review
A Place for Mom has scored West Chester Assisted Living and Memory Care with 8.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, West Chester Assisted Living and Memory Care has 20 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.8
Friendliness
4.5
Care Services
4.0
Staff
4.3
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored West Chester Assisted Living and Memory Care with 8.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, West Chester Assisted Living and Memory Care has 20 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Best of Senior Living 2023
Spectrum Retirement
8.5
Review score2307 reviews39 communities
Logo for Spectrum Retirement
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
Anonymous - Family/friend
Assisted Living
February 6, 2024
5.0
Verified Review
5 star review
Staff is amazing! Friendly, patient, caring I would absolutely recommend West Chester to others looking for care for a loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from West Chester Assisted Living and Memory Care
February 7, 2024
Hi customer, Thank you for taking the time to provide us with a review of your experience at West Chester Assisted Living and Memory Care. We are pleased to hear that our team went above and beyond and made your experience pleasant. If you have any questions, please reach out.
Robin B Kramer - Family/friend
Memory Care
October 22, 2023
1.0
Often times horrifying
I do not purposely write mean and retaliatory reviews. If I am dissatisfied, I usually just don't respond to a review request, but my mother's one year residence at West Chester Assisted Living was more often difficult, frustrating and at times a danger. Communication between staff is awful. Staff to resident ratio is said to be optimal and meets requirements, but does not often meet the acuity of many residents. Call lights are not answered in a a timely fashion. My mother was sprayed all over her entire body with Fabreeze air freshener because the director of nursing said she "smelled" instead of assisting her with a shower! My mother fell many times requiring ER visits. My brother and myself would often times be the ones to find her lying on the floor. Her last fall split her head open and broke 5 ribs. She died 4 days later. The facility is new and beautifully decorated. Don't be fooled! Turnover rate is extremely high. We were promised the moon, but hit by an asteroid. So sad.
Cleanliness
5
Friendliness
4
Care Services
1
Staff
1
Meals & Dining
2
Activities
3
Value for Cost
1
Edie - Family/friend
Assisted Living
October 18, 2023
1.0
Verified Review
More like Independent Living than Assisted Living
My loved one was previously a resident at West Chester Assisted Living and Memory Care and our experience at this facility was terrible. This facility is more like an Independent Living facility than it is an Assisted Living facility. The cleanliness was great, except for my loved one's room. As for the friendliness, the friendliness of the everyday staff was great but the friendliness of the Director of Nursing was terrible. The care services were poor. The staff was good except for the Director of Nursing. My loved one thought that the food was delicious. As far as the activities, they did not come get my loved one for them. They were also not giving my loved one the right medicine. They ordered medications that she wasn't even supposed to be on. When she moved in, we didn't even see a nurse. And one never called me to discuss a change in medications. Very strange. This facility was definitely not a good value for the cost.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
4
Meals & Dining
4
Activities
1
Value for Cost
1
KBREW - Family/friend
Assisted Living
October 4, 2023
4.0
Verified Review
# Luxury Life Start Living Again
The meals and dining service gets 5 +. Mother n Law has Macular. Pretty much 100% blind. They will take her and go with her to assist her at the Dr Office . Dining Room, Staff and Food Is Excellent. They even cut up her meat for her. Overall, Best Choice !!! Just think they are a lil short staffed and at times some things may fall thru the cracks. Like a shower, appt cleaning. Physical and Occupational Therapy is on point .. they really do a nice job.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from West Chester Assisted Living and Memory Care
October 4, 2023
Hello KBREW, We appreciate your positive feedback about your experience at West Chester Assisted Living and Memory Care. We take pride in serving our residents and their families, and if you have any further questions, please let us know.
Anonymous - Family/friend
Memory Care
June 8, 2023
4.0
Verified Review
Great Environment for Memory Care
My family and loved one had a good experience with West Chester. The community is clean anytime we visit our loved one. The staff are friendly and community is great. The activities are not frequent and the meals are mediocre.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Response from West Chester Assisted Living and Memory Care
June 12, 2023
Hi Customer, Thank you for taking the time out of your day to review West Chester Assisted Living and Memory Care. We are thrilled to hear about your positive experience with our staff. We hope you have a great day!
Anonymous - Family/friend
Assisted Living
June 6, 2023
5.0
Verified Review
Would Recommend
We've had such a great experience at West Chester Assisted Living. It is a very nice facility, and everyone is so helpful and kind. I would recommend it to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from West Chester Assisted Living and Memory Care
June 8, 2023
Hi Customer, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!
Ann B - Family/friend
Assisted Living
May 6, 2023
5.0
Living her best life
My mother has been living at WCAL since [date removed] Mom is 93 years old, and while her mind is still sharp, she is physically challenged since a serious stroke in 2007. We love WCAL because of its size, it is small enough that mom can get around easily in her motorized wheelchair. Mom is often out and about, playing cards, working puzzles, attending cooking classes and happy hours! Or perhaps she is out enjoying a concert or dinner out with her friends. My mother has found independence like she hasn't enjoyed since her stroke. She has more friends and activities than she has had in years. All this because of the great staff that lovingly cares for my mom. The caregiving staff is very attentive and loving. The Director works very hard and wears many hats. The sales director is amazing. She is a shining light, and is loved by all the residents. She goes way above and beyond to lend a helping hand to the residents. She shows a very deep level of love and dedication to the seniors.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from West Chester Assisted Living and Memory Care
May 12, 2023
Hi Ann, we are happy to hear about your good experience. We appreciate the positive feedback. We hope you have a great day!
Anonymous - Family/friend
Assisted Living
April 25, 2023
5.0
Verified Review
A very nice experience
West Chester Assisted Living and Memory Care has been a wonderful experience! We liked everything about the staff. They did everything they said they were going to do and we were not disappointed about anything. Based on the experience we have had so far we would absolutely recommend this community to other families looking for a community for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from West Chester Assisted Living and Memory Care
April 25, 2023
Hi Customer, we appreciate your kind words and the time you took out of your day to review us. We hope you have an amazing day!
Gary - Family/friend
Memory Care
August 5, 2022
1.0
Verified Review
Terrible Experience
My relative was there for less than a week due to their inability to adequately contain him. We were forced to provide 24hr oversight until we found another facility. Worst medical care experience my family has ever had.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Value for Cost
1
David M - Family/friend
Assisted Living
July 28, 2022
4.0
Verified Review
West Chester Review
They are wonderful to my mother. They do have a lot of activities provided but my mom does not participate in them. My one complaint is that I am sick of the masking - half of the people wear them but not correctly so I assume just not wear them at all. I have reached out about this but have not heard back. Overall though I would absolutely recommend West Chester to others. The staff follow through and do everything that they say that they are going to do.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Mark S Spencer - Toured community
Assisted Living
February 18, 2022
5.0
Great Staff very helpful
Stop by and got to talk to Sales Director about getting a place for my mom. She was very helpful and answered every question that I asked and if she did not know she found out before I left. The whole group were very pleasant. Everything was clean and neat. It turned so good I got her a place. Meet the Executive Director very pleasant. If you need a place for a loved one you need to stop in for a tour.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 2, 2022
4.0
Verified Review
Trust West Chest to Serve Your Seniors Needs
I would recommend the community to others. My loved one is happy and safe here and this is important to me. The staff are corporative to work with and are attentive to the residents needs. They provide wonderful almost one-on-one care.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
4.5
Meals & Dining
5
Activities
5
anonymous - Family/friend
Memory Care
May 28, 2021
3.5
Verified Review
Overall a good community but communication could be improved
The location is very convenient for our family, and we do know they are still not taking the residents our on field trips just yet. The one improvement they could make would be with their communication and returning phone calls.
Cleanliness
4
Friendliness
4
Staff
4
Care Services
3
Meals & Dining
1
Activities
3
Value for Cost
4
Response from West Chester Assisted Living and Memory Care
June 1, 2021
Thank you for your review. If you have questions, please contact our community and ask for our Executive Director, Angela, and she will be able to assist you!
Anonymous - Family/friend
Assisted Living
March 25, 2021
4.0
Verified Review
Friendly Staff, Clean Community, and Excellent Food
The feedback is the only problem I have. It seems to be good, but I don't get feedback about my loved one. The admin team have been prompt in sending me the bills to send to the insurance. My loved one says she likes the food and it is excellent here. Prior to COVID they had activities each day for the residents to participate in. They will be starting to allow visits in the resident's rooms for 2 hours each day with 2 family members. They switch staff a lot. The staff is friendly and will say hi and welcome when you walk in to the community.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
5
John Hill - Family/friend
Memory Care
September 24, 2020
4.5
Great Assisted Living!
My mother recently moved to West Chester Assisted Living. They were a pleasure to work with on the many details of the move. She absolutely loves the facility and has found new friends. Great Assisted Living for your loved one.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from West Chester Assisted Living and Memory Care
September 25, 2020
Thank you, John, for sharing your positive experience with us about West Chester Assisted Living and Memory Care! We are happy to hear that your mother is enjoying the community, and making friends. If there is anything we can further assist you with, please let us know, and we are excited to have your mother here at West Chester!
anonymous - Toured community
Memory Care
September 22, 2020
5.0
WOW! I was so impressed with the options of these apartments. Brand new. Very large and impressive. High standard of living!!! Apartments are spacious with granite countertops, full size refrigerator so very very nice I would move in! Can't believe how beautiful the facility was. Lots of options. Meal menu needs an upgrade with options--I don't see any dinners just sandwiches (I may not have seen the full menu so look for yourself. I am very impressed with all I saw at this facility and the cost is the same as the run down old facilities. Give it tour, you won't be disappointed!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from West Chester Assisted Living and Memory Care
September 23, 2020
Thank you for the great review about West Chester Assisted Living and Memory Care! We are happy to hear that you enjoyed the community atmosphere, the apartments and the amenities. Please reach out to one of our team members, and they will be able to send you our communities full breakfast, lunch and dinner menus. Thank you!
Diane - Family/friend
Memory Care
September 13, 2020
5.0
Thanks
Mom moved in recently and it’s like she’s lived there for years. She loves it and that makes us very happy. She said the activity director sings beautifully and makes sure everyone gets to know each other. She said she especially likes her tablemate at meals even though they have to sit far apart due to covid. Everyone went out of their way to make this easy and we know she’s safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from West Chester Assisted Living and Memory Care
September 15, 2020
Thank you, Diane, for the great review of West Chester Assisted Living and Memory Care! We are happy to hear that your mom is enjoying the community and that our team members have made the transition easy for her. Have a great day!
anonymous - Family/friend
Memory Care
June 22, 2020
1.5
Verified Review
Dissapointed
It is just not very good care. My mom has had multiple falls and has ended up in the Emergency Room. They are understaffed. It has not been a good experience. It has really has affected my daily life. The food is fair. It is hard the staff is not well paid and they do not seem to care about the residents. They have had a lot of staff. To see this happen is heartbreaking.
Cleanliness
4
Friendliness
2
Value for Cost
3
Care Services
1
Activities
2.5
Roxanne Welsh - Family/friend
Memory Care
June 14, 2019
5.0
Mom's "NEW CHAPTER"
When my mom, [name removed] at 87yo. announced she was ready for "a new chapter" 'in her life & wanted to move to assisted living our family began to explore options for her move. It seemed a daunting task as she had been independently living in her current house for the last 50 years. She values her independence & we found WCAL a contender for supporting her wishes. On our first visit we found everyone we met to be so welcoming & so very willing to listen to our concerns about this "new chapter". Always encouraging & willing to answer any & all questions that we had. As we left that day mom said, " I really like it there". Upon our second visit our feelings for this amazing place had not changed. We were ready to make our decision. My mom has moved in & since then she continues to feel independent in her new place while meeting some of the kindest & most respectful people that she chats about often. The staff works hard to make sure she feels capable of making her own decisions. She is always invited to participate in any activity that she chooses. The environment is absolutely beautiful. The community that the staff & residents are creating together is heartwarming. Thank you WCAL for helping my mom make a smooth transition into this time of her life. We are grateful to all involved. [Name removed]'s Family
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved one - Family/friend
Memory Care
March 22, 2019
5.0
Very nice place. People who work there are so nice and help you in away they can. I highly recommend West Chester Assisted living.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 20 reviews

Amenities
at West Chester Assisted Living and Memory Care

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Guest Meals
  • International Cuisine
  • Restaurant Style Dining
  • Pureed Meals
  • No Sugar
  • Low / No Sodium
  • Anytime Dining
  • Special Dining Programs
  • Room Service

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Fitness Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Live Musical Performances
  • Light Therapy Programs
  • Men's Club
  • Tai Chi
  • Stretching Classes
  • Pet-focused Programs
  • Wine Tasting
  • Sensory-based Programs
  • Activities On-site
  • Community Service Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Wii Bowling
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Walking Club
  • Intergenerational Programs
  • Montessori Programs
  • Community Service Organizations
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Cooking Club
  • Gardening Club
  • Karaoke
  • Devotional Activities Offsite

Neighborhoods
around West Chester Assisted Living and Memory Care

See what the neighborhood has to offer and what’s nearby:
West Chester Assisted Living and Memory Care in google map

Frequently Asked Questions
about West Chester Assisted Living and Memory Care

West Chester Assisted Living and Memory Care offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored West Chester Assisted Living and Memory Care 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (513) 795-0125 to reach a resident at West Chester Assisted Living and Memory Care.

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Studio, 1bd, Semi-Private
The Landing of Long Cove is a premiere assisted living and memory care community in Mason, Ohio, as also evidenced by being the recipient of the 2020 Best of Assisted Living Award! Everyone who walks through our door becomes a member of our community family! Our fast-growing town is a beautiful...
Photo of The Suites At Hawthorn Glen

The Suites At Hawthorn Glen

5414 Hankins Rd, Middletown, OH 45044
Starting at $X,XXX+ monthly
5 star
50%
4 star
0%
3 star
50%
2 star
0%
1 star
0%
Studio, Semi-Private
BrightStar Living of Mason community exterior

BrightStar Living of Mason

6491 Reading Rd, Mason, OH 45040
Starting at $X,XXX+ monthly
9.0
Review score
15 reviews
9.0
Review score
15 reviews
5 star
73%
4 star
13%
3 star
7%
2 star
0%
1 star
7%
Studio, 1bd
Mason Assisted Living & Memory Care aerial view of community

Mason Assisted Living & Memory Care

5225 Cox-Smith Road, Mason, OH 45040
Starting at $X,XXX+ monthly
8.6
Review score
19 reviews
8.6
Review score
19 reviews
5 star
84%
4 star
16%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
We can't wait for you to call Mason Assisted Living & Memory Care, in Mason, Ohio, home. This wonderful suburb is only 30 minutes from downtown Cincinnati and offers a wonderful mix of urban conveniences and ample green spaces. Head to Carter Park alongside the Little Miami River to enjoy walking...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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