Vintage Park at Tonganoxie

When I first arrived to the community my room was very dirty. The shower had mold and hair in it, the refrigerator was not clean and the trash was very full. The room was just terribly dirty and to work the TV you had to plug it in and out. The people were very friendly, the food was excellent, the nurses could not of been nicer, but the 4 days I was there I was very disappointed.

This facility is people oriented and my overall experience has been pleasant. The staff members check on my Mother a lot and they give her the liberty to do some things on her own when she wants to. One thing I liked is the housekeeping staff came in and showed us how to set the room up to allow her more room to walk around. They are also very good at keeping her room clean. Like any other facility, there have been a few bumps in the road in the beginning. There was some issue of miscommunication and when I gave them one of her medications, somehow it didn’t make it to her. The other thing that is a small issue is that when my mom receives her food, it’s sometimes cold. I would recommend this facility to other families.

When dad first moved into this community I would have given them a two or three. I believe he was not evaluated properly before he moved in so they were not prepared for him when he moved in. Things were corrected quickly. The community is clean and the food is good. The nursing staff are really good and encouraging. Overall they do a good job.

When I contacted them for information about their community it sounded like they were not a good fit for our needs. They were not able to do transports if needed. It was not part of their normal services but they were willing to try and were happy to see her for an assessment. I got helpful and upfront feedback.