United Methodist Communities Collingswood

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community has several floors and is able to handle independent living, assisted living, rehab, and memory care. The community always has stuff going on. The community is very nice and friendly. They have bus trips and depending on the activity depends on how the residents can participate in these activities. Some of the bus trips cost and others don't. They sometimes have free movie tickets. They do have different religious services available to the residents.

Before we chose United Methodist, we toured several other communities. This one overall was very clean and they all seemed organized and friendly. At all levels, everyone at the community was very caring. There was a friendliness to the place that we liked and the staff genuinely seemed to care about my mother. The staff was always prompt and did what they were supposed to do. The meals were always good as well. We did have a couple of issues with the staff getting my mother her medication on time. It did seem like there were a lot of activities available and they clearly made an effort. We did think that the community was a good value even with the high price in consideration. The only negative was that we thought their business office was sub-par. We thought the billing was very weird and after my mother passed away, it was difficult to figure out final payments.

My former fencing coach lives at CM. I have visited twice and have found the facility to be friendly, clean, modern, lots to do.. Gym, Chapel, Pool table, barbeque, parties, lots of people gathering around and talking. Great area.. Beautiful parks close by - Cooper River, Close to Philly and lots of highways - 70, 130.. Shopping Centers, Restaurants. Great that they have all different levels of care from Independent Living, to Memory care. I can compare with a few others I have seen in the past few years and would put this one at the top.

The food is very good and the community is very clean. The staff have made us feel comfortable with mom living here. The administration has been very helpful and informative. This is a vibrant community and they have a lot of volunteers coming in. They offer some daily activities and the staff have been encouraging mom to participate in some. I would recommend this community.

I have had a relative at Collingswood Manor for 2 years. It has been a total nightmare. I have to nag the staff constantly to get them to provide even the most basic care. The management in particular is uncaring and rude. Their main practice of healthcare consists of keeping the residents doped up on strong opiate medications. I feel sorry for residents that do not have relatives to act as advocates for them at this unsatisfactory and uncaring facility. If you love your elder relative, you would never, ever house them at Collingswood Manor.