Truewood by Merrill, Park Central

7750 Lyndon B Johnson Fwy, Dallas, TX 75251


About the community Truewood by Merrill, Park Central

Windsor Senior Living is a senior living community in Dallas, Texas.

For more detailed information about amenities, features and services, or to schedule an appointment, please call us.

Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Truewood by Merrill, Park Central

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill, Park Central

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Private patio, deck, or balcony

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Services

Beautician
Grocery shopping and errands
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Languages spoken

Armenian

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Ballroom
Billiards lounge
Fitness center

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Visiting rabbi
Protestant services

Reviews for Truewood by Merrill, Park Central

4.1

(87 reviews)

Write a Review

Cleanliness

4.3

Care services

4.2

Staff

4.2

Meals & dining

4.0

Activities

4.2

Value for cost

4.2

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1-20 of 87 reviews
4.0
September 23, 2021
anonymous - Child of resident/client
I would recommend

I would recommend them to others looking.

Response from Truewood by Merrill, Park Central

September 24, 2021

Hello, thank you for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.


4.0
August 24, 2021
anonymous - Child of resident/client
A good choice

Truewood community is beautiful, that really stood out to us on our initial tour. The staff members are very friendly, and we would absolutely recommend this community to others.


4.0
July 19, 2021
anonymous - Child of resident/client
My loved one loves Windsor.

I would suggest it. The cost is good, and I feel like my loved one is safe. It's in a good area. The staff that I've met are pretty nice. Nothing I can say as far as any improvements to make.


5.0
June 18, 2021
Cindy - Child of resident/client
Fabulous Experience

I would tell others that it is a great bang for the cost, compared to other communities. The maintenance is good. Everything they said they would deliver on they have delivered. There are a few things we are working on getting my loved one more settled into the community with their help.

Response from Truewood by Merrill, Park Central

July 1, 2021

Hello, thank you for taking the time to leave us this review. Please don’t hesitate to reach out if you ever need anything.


5.0
June 14, 2021
EB - Toured community

I really liked the apartment. It was awesome, even better than where we ended up. It looked really nice and had a full wall of windows, which was beautiful. The place was awesome. The only thing we didn’t like about it was it was an 11-story building, and we wanted one level so it would be easier to get around on a Jazzy . Also, our loved one came from amazing views of wide open pastures, and we wanted him to be able to see plants and open outdoor spaces. Windsor had a courtyard within the building, but it just wasn't a good fit because of that.

Response from Truewood by Merrill, Park Central

July 1, 2021

Hello, thank you for taking the time to leave us this review. Please don’t hesitate to reach out if you ever need anything.


4.0
June 2, 2021
Joyce Kleinert - Resident/client
A caring place, good location - The perfect place for us.

We've experienced friendliness from the staff. They respond very quickly when you ask for anything to be done in the apartment. Their maintenance is right at the top. The caregivers are very kind and very helpful. It's just like every business right now, they're suffering from not being able to get enough help. They try their very best. It's just hard to get caregivers. We know we can't expect them to cater to us specifically because they have lots of other people to take care of too. But they're always doing the best job. I appreciate so much what they do. There's just simply not enough of them. Sometimes we have to wait a little for assistance, but other times we don't. One of the dining servers has gone out of his way to push my husband back to our apartment. He's gone above and beyond his role a couple times now to do that for us. I really like living here. We have one of the largest apartments here, so that's nice. It's well maintained. We asked for wood floors, and they gave us wood floors. I asked the housekeeper when I got here if the old carpet was on top of the floors. She said that she had sanitized everything before they laid the wood floors down. One of the rooms has floor to ceiling windows, since this used to be a hotel, and she said the drapes were all sanitized before we moved in. I asked her a ton of questions about the apartment before we got there, and I know she was telling me the truth. She's been here nine years. Some of the caregivers have been here over a year. And only one has left since I've been here, only because she got a job closer to where she lived. I figure they don't get paid a lot, so I make sure to tell them every day how much I appreciate their work. I'm so grateful for what they do. They do the laundry once a week. When it comes back it's all folded and nice. There's a washer/dryer on each floor if you prefer to do your own laundry. The housekeeper comes once a week, mops every one of these floors, cleans the bathrooms real good, including the showers. And we have two full baths. She empties the trash out. If I put my trash out in the hallway any day of the week, it gets picked up no matter the day. They're on top of everything, including the medical care we receive. And they treat all of the residents the same. It doesn't matter how much money you have or don't have. I think the people here are trustworthy, and I've never noticed anything missing. I just can't tell you enough how nice these caregivers are. I'm very happy here and so thankful to be here.

Response from Truewood by Merrill, Park Central

July 1, 2021

Hi Debi, thank you for taking the time to leave us this review. We are happy to hear that you have enjoyed XYZ and would recommend Merrill Gardens to others. Please don’t hesitate to reach out if you ever need anything.


4.0
April 20, 2021
Anonymous - Toured community

It was an awesome, but the price did not include the food. She is checking to see if we can get a ref bedroom for the price of the smaller one until the small one comes available. Have not heard from her yet. Beautiful place

Response from Truewood by Merrill, Park Central

April 20, 2021

Hi there, thank you for taking the time to leave us this comment. Please don’t hesitate to reach out if you ever need anything.


1.0
March 27, 2021
Chris Roberts - Child of resident/client
Death

BEWARE of this facility! Windsor sent my mother to the hospital where she was found to be malnourished. She died 3 days later. Windsor then refused to release my mother's records to the family. After getting an attorney, Windsor claimed they were not a medical facility and therefore weren't required to keep records. Put your loved ones here at your own risk!! BEWARE of this facility and staff members Bennie (Director) and Wendi (nursing supervisor).


5.0
October 30, 2020
Anonymous - Loved one of resident/client
Great Place for Your Loved One

My ratings are prior to COVID. The activities were wonderful before COVID, as well. I would highly recommend this community. Windsor is a really nice place for a reasonable cost. The food was ok for my loved one.


4.0
August 10, 2020
Anonymous - Loved one of resident/client
Verified Review
A kind, caring community

i think in general it is a caring staff. The apartments have great size rooms. they renovated the common areas, and it is easy for residents to get around. I chose this community because we had other family members they have been them before, and their cost is pretty reasonable compared to others that we looked at. The caregivers in memory care seem great. I would absolutely recommend this community to other families.


4.5
April 15, 2020
Anonymous - Loved one of resident/client
Great place

Great so far. Only there a few weeks. Then Covid broke out so can't get back in. Everyone very friendly and my friend is very happy there.


5.0
February 14, 2020
Anonymous - Toured community

Looks more multi-cultural with services for Jewish, Catholic, and protestant folks *Also love every single thing offered here—golf, indoor and outdoor walking, all the medical I could likely every want. *Except it really doesn’t have a kitchen just a microwave, refrigerator. I am thinking there are tiny ovens and stove tops that can be added in a discrete place, though, from HomeDepot or somewhere….


5.0
August 6, 2019
Anonymous - Toured community

Windsor is a truly beautiful residence! It literally looks like a resort. They are currently going through an update renovation, and whoever is leading that...I wish I could borrow their designer for my own home. It's just AMAZING! The location used to be a former hotel so the common areas are very spacious. The rooms are so unique, and each has a full size (not dorm room sized) refrigerator and freezer in the room for keeping snacks and drinks. They serve all their meals in the main dining area, 3 times a day which encourages residents to gather. They have planned excursions to shopping, restaurants and other entertainment. They will be adding a large movie theater and central country store in case the residents need something, but don't necessarily want to or expect to go on a shopping excursion. The whole facility is going to be beautiful when they are finished with the remodel! Most of it has been completed with some areas still in minor finish out construction. We loved it's location and how well it is appointed! If mom or dad are active, this is a great place because they have so much to do! If they are more quiet and reserved...that is great too. They have a library and plenty of quiet places to sit & relax besides their rooms.

Response from Truewood by Merrill, Park Central

August 14, 2019

Thank you for the high marks and thorough review. We think our community is wonderful too. Please stay in close contact and let us know if there is anything else we can do!


1.0
June 29, 2019
Anonymous - Industry reviewer

Rude and unorganized Also majority of residents has urinary tract infections due to long wait times for a caregiver response

Response from Truewood by Merrill, Park Central

August 14, 2019

Sorry to see your negative feedback. We are committed to excellent care and are proud of our warm and knowledgeable associates. Feel free to reach out to us to discuss your concerns in greater detail and have you back for a delicious chef-prepared lunch.


5.0
January 12, 2019
DeWitt Knox III - Resident/client
Finally found home

i was in several senior living locations in the South Part of Dallas that just did not work out. Windsor Senior Living is a welcomed surprise. The location for the City of Dallas is great. The facility is fantastic.Covered parking, spacious common area, Onsite beauty salon, are just a few of the amenities It has washer/dryers on every floor of the 11 story building. Staff will wash your clothes for you if you like. Those who like a good view of the area they are in will love the higher levels of Windsor Senior living. The Chef is amazing. I have had six weeks of three meals a day and every meal was supper. The one bedrooms are spacious as i am a individual and only need one bedroom. There are many large room selections. The corner office staff is on top of the operations and things run well. I have moved 4 times in the last 4 years. Finally I have found the place which will be my home and no more headache of moving anymore. Windsor Senior Living is great!! (pricing is the best i have found)

Response from Truewood by Merrill, Park Central

January 29, 2019

Thank you for taking the time to share your experience. I’ll read your review to the team and acknowledge them for their dedication and thank them for a job well done. Please stay in close contact and let us know what we can do to ensure you continue to thrive here at Windsor Senior Living. Sincerely, Bennie Griffin, Executive Director Posted on behalf of Bennie Griffin.


5.0
January 8, 2019
Anonymous - Loved one of resident/client
Good choice for our family member

We had an excellent experience working with Windsor Senior Living when we were looking for a place for our family member. The Executive Director, [name removed], and Sales Director, [name removed], were concerned, caring and very accommodating to make sure that our family member felt right at home. The Windsor was the right choice!

Response from Truewood by Merrill, Park Central

January 10, 2019

Thank you for sharing your experience with an online review. We are committed to resident and family member satisfaction and I’m so glad you are satisfied with the experience. Please stay in close contact and let us know what we can do to ensure your loved one continues to thrive. Sincerely, Bennie Griffin, Executive Director Posted on behalf of Bennie Griffin.


5.0
December 20, 2018
Anonymous - Toured community

Windsor was very nice - it may not be exactly what I need for my mother. [Name removed] was very good.

Response from Truewood by Merrill, Park Central

January 3, 2019

Thanks for the high marks – I’m glad you had a positive experience when you visited. If it would be possible to give me a call at [removed] I would love to learn what we could do differently to make your mother and family happy with choosing Windsor Senior Living. We are focused on constant improvement and your insights would be very helpful. Sincerely, Bennie Griffin, Executive Director Posted on behalf of Bennie Griffin.


3.0
November 28, 2018
Anonymous - Loved one of resident/client

Management and sales staff change caused us issues when first moved in. Things promised but not fulfilled.

Response from Truewood by Merrill, Park Central

November 30, 2018

I am sincerely sorry you weren’t completely happy with the experience. I will share your review with our entire team. Please call me at [removed] any time to discuss further. Sincerely, Bennie Griffin, Executive Director Posted on behalf of Bennie Griffin.


4.0
October 4, 2018
Anonymous - Toured community

The rooms reminded me too much of the old hotel rooms with window units that they used to be. The building is still showing its age. The marketing person who worked with us was great and I liked their perspectives about aging in place and the memory care unit.

Response from Truewood by Merrill, Park Central

October 16, 2018

I’m glad to hear you had a good experience and that our sales associate was helpful. There are a lot of factors to choosing the community that’s just right, but you can take comfort in the fact that upon moving to a retirement community, people across the board are glad they made the choice. A whole new world opens up when you have friends, food, fun and all sorts of services and amenities at your doorstep. We have recently renovated our memory care neighborhood, performed some outside restorations and roof repair, and we are changing all lights to LED. We keep the community clean as a whistle and filled with vibrant programs and happy residents. We wish you the very best in your search and thanks again for visiting. Sincerely, Bennie Griffin, Executive Director Posted on behalf of Bennie Griffin.


4.0
April 1, 2018
Anonymous - Toured community

this facility is a converted hotel, southerly views are nice, the hallways and layout of space is like a hotel, the green area can use some work. The kitchenette is a good size and good sized refrigerator sink, two burner cooktop and microwave. smaller unit does not have cooktop.

Response from Truewood by Merrill, Park Central

April 5, 2018

Thank you for sharing your experience with an online review. We value your opinion and we’re so glad you are satisfied. If it would be possible to give me a call at [removed], it would be great to know what we can do differently to make Windsor Senior Living the first choice for area seniors. We are focused on constant improvement and your insights would be very helpful. Sincerely, Bennie Griffin, Executive Director Posted on behalf of Bennie Griffin.


Neighborhood around Truewood by Merrill, Park Central

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Frequently Asked Questions about Truewood by Merrill, Park Central

Truewood by Merrill, Park Central offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Truewood by Merrill, Park Central has received an average review rating of 4.1 based on 87 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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