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The Reserve at Georgetown

3600 Williams Drive, Georgetown, TX 78628

(11 reviews)

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Summary of The Reserve at Georgetown in Georgetown, Texas

At The Reserve at Georgetown, we have a variety of community features. Our purpose-built community offers the benefit of individualized care; every characteristic of the community is designed to cater to the individual needs of its residents.

Dining Amenities

We provide residents with meals throughout the day. Dining options are comprised of specialized dining programs available to residents upon request.

On-Site Activities

Residents can stay active with specially curated on-site activities that stimulate both mental and physical health. To ensure residents enjoy a diverse cycle of events and amusement, we employ a full-time activities director. The exercise program includes chair yoga, a type of yoga that is modified to a seated position for those with physical limitations.

Outdoor Common Areas

Outdoor common areas are designed with accessibility, flow, and movement for resident mobility. Our community grounds is comprised of indoor and outdoor walking paths for the pleasure and convenience of our residents and an enclosed-courtyard to enhance recreation hours.

Indoor Common Areas

Indoor common areas are a nice, quiet place to enjoy the company of fellow occupants or to just relax. Our community is secured to ensure the safety of our residents. Ground floor units are available.

Available Services at...

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Pricing at The Reserve at Georgetown

Room Type
Monthly Range* (USD)

Studio
$ See Pricing
1 Bedroom
$ See Pricing
Semi-Private
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The Reserve at Georgetown

3.4of 5

11 Reviews

Reviews gathered from across the web

    (6)

    A Place For Mom

    (5)

    SeniorAdvisor.com

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January 2021

Jeanne

Review originally written on A Place For Mom

Stealing and poor management

If you don’t mind your loved one eating food that was on the restriction approval of foods not to be fed, labeled clothes missing, your loved one wearing other people’s clothes, approved iPhone kept in office missing. When you loved one passes your emailed after you request missing items WITH pictures of them “NOT RESPONSIBLE FOR STOLEN OR MISSING ITEMS.” Remember residents door are locked at all times and ONLY employees or approved visitors are allowed in room. My mother had two visitors in 2 years. I came 1-4 times a week. Management did NOT get better when changed over. Mother was bot physically abused so I didn’t move her because it’s very hard on them physicians mentally.


June 2019

Sherry

Review originally written on A Place For Mom

A Good Place For Your Loved One

My loved one has been residing at Autumn Leaves, Georgetown, TX for two years now. I knew this was the place for him when I first walked in the door. It has a very bright and open atmosphere. [Name removed], marketing director, was extremely helpful and supportive in guiding me thru the process. I have found the staff and management very helpful and respectful. It takes very caring and loving people to work with residents with dementia. I spend between 2-3 hours daily with my husband, so I see how things are run and what the caregivers have to go thru to keep things running as smoothly as possible. The food is always good and there are activities, mornings and afternoons for the residents to participate in. Music is always playing, and [name removed], the activities director, is always busy scheduling live entertainment for everyone to enjoy. My husband and I do a lot of walking, as the facility has large halls enabling room for walkers, wheelchairs and people walking. I like talking with the other residents and getting to know them and their families. It's just heart breaking when the disease wins the battle. This is a great facility for loved ones to live in, while experiencing their ending journey.


May 2019

My mother's daughter and advocate

Review originally written on A Place For Mom

Please Be Warned of Level of Care

My mother had been a resident at Autumn Leaves of Georgetown for almost three years, since August of 2016. In the early days of her stay there it was very nice. The rooms were kept clean and my mother was kept clean, dry, and comfortable for the most part. We had a few problems but as we made report of those problems the Executive Director and the Director of Healthcare were very compassionate and understanding. In each case where we felt that my mother was being neglected or mistreated we were given apologies and assurance that it would not happen again and for the following two years it didn't happen again. Unfortunately, over the last several months that hasn't been the case. The Georgetown Autumn Leaves facility is no longer able to maintain staff. From their healthcare team and caregivers, to their other staff, it's become a revolving door with almost complete staff turnover every few months. They have been without a nurse, or Director of Healthcare, since their last Director of Healthcare resigned in February and the care went downhill fast. We were so concerned about a situation of severe neglect, which endangered my mother's health, and was not addressed or corrected, and we were forced to do an emergency move out and move her into another facility. That is an extremely difficult thing to do with a person suffering from advanced dementia and loss of mobility. They promise to have nurses and well trained staff to take good care of your loved ones and this is what happened to my mother: she had been ill with something that almost took her away from us and left her unresponsive (unconscious) and unable to breath and blue except with constant oxygen which lasted for almost three days, from [date removed] through [date removed]. On [date removed] I advised my brother, who resides out of state, that his family needed to come down because we didn't think she would make it trough the night. During this time, even though my mother had been there for almost three years, not a single person other than one caregiver, offered any well wishes for my mother or showed us or my mother any compassion or sympathy. Luckily my mother did pull through and she came around on [date removed]. She was able to get out of bed again but with her hospice nurse's instructions: that she should be put into bed anytime she started turning blue or slumping over in her wheelchair; that the head of her bed needed to be raised to help her breath easier at all times when she was in bed; that they should administer a dose of medication to calm her if she became agitated because during that illness she developed a rash and was getting very hot and itchy to the point that she was scratching bad enough to break her skin and draw blood; that she have her oxygen on at all time when she was in bed; and that her hospice should be called if there were any issues or they needed help with her. On [date removed] at 12:15 we went to check on her and found her in her room being punished for being agitated and difficult. She was obviously hot and uncomfortable, and had become agitated. We were told that she kept kicking off her sheets and pulling at her clothing and rather than give her something to help her or calling the hospice for help, as they promised they would, they chose to strip her and her bed and just leave her alone and terrified to fend for herself without her oxygen or the bed raised even though she is helpless and completely at their mercy. She is not able to defend herself, or help herself, at all and is completely at their mercy. I write that because after my husband, and I, discovered her in that condition and demanded to know why they were treating my mother like an animal we were told that she had become very agitated and that they had done their best. 12:00 is mealtime so all the staff was in the dining room with the other residents and it took almost 15 minutes, and a second plea for help, before anyone showed up to help my mother. We reported the incident to the person in charge that day and assumed that they would take it seriously and follow up with us the following work day when management was on site. The following day no one did follow up so I called to speak with the person that they've been presenting as the person in charge of care. When I inquired about the situation and if anything had been done about it I was told, by the Executive Director who was listening in on the call, that she had a 'different view' of the situation and that she had been given supporting statements, by three people who were not even present during the situation, attesting to my mothers severe agitation and the staff having done their best. I told her that it was not acceptable for my mother to be treated that way and that I could no longer trust them to take care of her so I would be there immediately to move her out and she told me she was sorry that I FELT that way. She did not offer any apology for my mother being mistreated or jeopardized. She did not offer any assurance that there would not be a repeat of a similar situation. This has been hard to relive but I felt that I needed to post this so that I might help someone else avoid the pain of misplacing their trust which is very difficult when you become responsible for the care of your parent who never failed to nurture and protect you when you were a child. A parent with advanced dementia has the capability of a toddler and the roles very definitely reverse. I wish anyone else dealing with this the best of luck. On a happier note, we moved my mother to a wonderful new facility, [removed], which is co-owned, and operated, by a long time and truly compassionate nurse, and my mother has seen some real improvement. They are a blessing and we recommend them, without hesitation, even though we've just gone through a very scary situation.


Amenities

Senior Housing Types

Memory care

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Professional chef
Room service

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Air conditioned

Community Amenities

On-site dining options

Café or bistro
Private dining room

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Central fireplace

Recreational areas

Arts and crafts center
Jacuzzi
Piano or organ
Raised garden beds

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Primary language spoken by staff

English

Activities

Devotional activities on-site
Art classes
Cooking classes
Educational speakers / life long learning
Frequently asked questions about The Reserve at Georgetown

The Reserve at Georgetown offers Studio, 1 Bedroom and Semi-Private. Learn more.

The Reserve at Georgetown has received an average review rating of 3.36 based on 6 reviews. See all reviews.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

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