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The Pines at Philadelphia

8410 Roosevelt Blvd., Philadelphia, PA 19152

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Chez - Resident/client
5.0

Thank you for all you did.

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About the community The Pines at Philadelphia

The Pines at Philadelphia in Philadelphia, Pennsylvania is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Reviews for The Pines at Philadelphia

3.7

(7 reviews)

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Cleanliness

3.7

Care services

3.7

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3.7

Value for cost

3.7

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1-7 of 7 reviews
2.0
January 12, 2020
anonymous - Loved one of resident/client
Poor care

I had my mom in here for PT ..i felt like they kept her drugged up on sleeping meds ..they never asked if she wanted to go to the dining room to eat they just gave her the food in her room. Now the social worker was a real joke never had I had to deal with a someone like her. I asked for help to get my mom Medicaid and she told me that wasn't her job.. what is her job then. Some of the nurses were great and others were just there for a pay check. They never once called me to tell me what is going on with my mom .i had to do all the leg work..never again with that place ..if u plan on putting Some one in there for PT keep on top of them or you or your loved one will be just laying there ..good luck there

Reviewed on SeniorAdvisor.com

5.0
December 12, 2019
Chez - Resident/client

Thank you for all you did.

Response from The Pines at Philadelphia

December 13, 2019

Thank you for leaving a review! We strive to give all our patients the best possible care that they deserve. We are glad that you enjoyed our care. Thank you for choosing The Pines at Philadelphia!

Reviewed on SeniorAdvisor.com

5.0
December 2, 2019
anonymous - Resident/client

I was a patient for 13 days. I received very good treatment from your medical and rehabilitation personnel. The nurses were caring and responsive to my needs and very helpful. The occupational and physical therapists did a great job and were always professional and truly interest in my improvement. The food department was superb!

Response from The Pines at Philadelphia

December 3, 2019

Thank you for sharing your experience. We are glad to hear that you had a great experience at our facility. We appreciate your kind words about our nurses, occupational therapists, and physical therapist. Thank you fro choosing the Pines at Philadelphia!

Reviewed on SeniorAdvisor.com

5.0
November 26, 2019
Ginny Guzy - Resident/client

The staff here is highly professional and really worked to help me recover from my Lyme disease. I suffered from major nerve damage which stopped me from walking and it was really hard to use my hands. The occupational therapist worked to strengthened my arms and fingers. The physical therapist took his own time to research my disease and came up with a plan to strengthen my legs. They made sure I was always watched to ensure my safety performing all my exercises. The therapists are incredibly professional, courteous, caring and compassionate. Because of them, the mobility of my arms and fingers is greatly improved and I am able to use a walker to walk .

Response from The Pines at Philadelphia

November 26, 2019

Ginny, we are so glad to hear stories like yours. We are happy that you were satisfied with the care you received especially with our occupational therapy and physical therapy programs. Thank you for choosing The Pines at Philadelphia.

Reviewed on SeniorAdvisor.com

5.0
September 16, 2019
Margaret B Viola - Loved one of resident/client

The facility is great, very clean nice rooms. Staff is very good.

Response from The Pines at Philadelphia

September 19, 2019

Thank you Margaret, we really appreciate your review here at The Pines.

Reviewed on SeniorAdvisor.com

0.5
February 16, 2015
Brian - Loved one of resident/client
Hell on earth!

The Angela Jane Pavilion may have a nice looking rehab center & clean looking facility. But as the saying goes, Don’t judge a book by it’s cover. This is a typical nursing home. The in-house living care in this place is a JOKE! The aids, nurses (read: LPNs, the RNs have very little to no patient interactions!) and very few RNs are actually staffed, doctors (read: doctors who treat based on a patient’s chart, rather than walking room to room and physically looking at the patient) and the rest of the staff are very rude. Long patient waiting times when call bells are rung, do to short staffing. The 11pm-7am staff is extremely rude when a patient asks for help. How do I know this, I had to spend every night with my mother while she was there for 4 weeks. The staff will be all smiles and friendly when family is present. Once family leaves the staff changes their tune. DO NOT, DO NOT, DO NOT send a loved one here!

Response from The Pines at Philadelphia

June 12, 2019

Brian, here at The Pines we do our bet to make sure every one of our residents receive the proper care and treatment. We are sorry you don't feel as though that was the case. Please reach out to us so we can make it up to you.

Reviewed on SeniorAdvisor.com

3.5
November 25, 2013
Son - Loved one of resident/client
Verified Review
Mixed Experience

My mom has been her twice after hospital stays. The first time was a very positive experience. They did a phenomenal job. The second time, I thought that they tried to discharge her before she was quite ready, and I wasn't happy about that. The stays were a year apart, so they might have changed management in that time.

Response from The Pines at Philadelphia

June 12, 2019

Thank you for your review. It seems you didn't receive the experience you must definitely deserve. Here at The Pines we are constantly looking to improve. Please contact us so we can do our best. Thank you!

Reviewed on SeniorAdvisor.com
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The Pines at Philadelphia has received an average review rating of 3.7 based on 7 reviews. See all reviews.


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.