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About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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The Park at Surprise

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14630 W Parkwood Dr, Surprise, AZ 85374

9.2
Review score
34 reviews
Add review
9.2
Review score
34 reviews
5 star
88%
4 star
6%
3 star
6%
2 star
0%
1 star
0%
See all reviews
8.0
Review score
936 reviews
39 facilities
For pricing & availability:
(866) 374-4058
The Park at Surprise
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The Park at Surprise community exterior
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66 Floor plans available
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Betty B
-
Resident/client
5.0
Im sorry to have to leave my home
I am so sad that I have to leave my home at The Park at Surprise. I live in the 2bedroom den style on the 1st floor that is 1100 square feet I believe. My patio and windows face the pretty courtyard, they remind me of my travels in Europe. I am leaving bc my health has declined, I didn't w

About the facility
The Park at Surprise

Situated amidst other residential communities, The Park at Surprise offers a friendly community environment, ideal for retirement. The independent living community boasts a Spanish-inspired exterior that complements the modern interior to offer residents a stunning place to call home. The surrounding area offers convenience as residents have access to grocery stores, restaurants, medical facilities, parks, and golf courses.

The Park at Surprise is a Koelsch community, and offers the comforts of a luxurious home without the maintenance. Residents get to enjoy a full-service lifestyle with services like fine dining, concierge, housekeeping, wellness screenings, and more.

Residents also have endless entertainment opportunities to continue their favorite hobbies and pastimes. With lifelong learning courses, fitness classes, clubs and social events, residents will surely find their niche.

At the end of every joyous day, residents get to escape to their pet-friendly apartments. Floor plans include options for studio, one-bedroom, and two-bedroom apartments, or casitas. Plus, safety is prioritized with 24-hour staffing, monitored entrances, video surveillance, and more. Residents will surely lead safe, purposeful lives at The Park at Surprise.

Related Articles:

Your Complete Guide to Independent Living

Independent Living Activities: Promoting a Healthy, Fulfilling Retirement

An Active, Engaging Retirement: Top 5 Benefits of Independent Senior Living Communities

Senior living options offered

Independent Living

Pricing
for The Park at Surprise

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Park at Surprise

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The Park at Surprise community exterior
The Park at Surprise

14630 W Parkwood Dr, Surprise, AZ 85374

Sun City West Assisted Living and Memory Care
Sun City West Assisted Living and Memory Care

13810 W Sandridge Dr, Sun City West, AZ 85375

Orchard Pointe at Surprise community exterior
Orchard Pointe at Surprise

15048 W Young St Bldg-B And Bldg-A, Surprise, AZ 85374

Solstice Senior Living at Sun City West
Solstice Senior Living at Sun City West

18626 North Spanish Garden Drive, Sun City West, AZ 85375

9.2
Review score
34 reviews
9.2
Review score
34 reviews
5 star
88%
4 star
6%
3 star
6%
2 star
0%
1 star
0%
9.5
Review score
102 reviews
9.5
Review score
102 reviews
5 star
69%
4 star
21%
3 star
6%
2 star
4%
1 star
0%
9.3
Review score
47 reviews
9.3
Review score
47 reviews
5 star
47%
4 star
43%
3 star
6%
2 star
2%
1 star
2%
9.3
Review score
56 reviews
9.3
Review score
56 reviews
5 star
45%
4 star
38%
3 star
11%
2 star
2%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Amenities
at The Park at Surprise

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management

Meals & Dining

  • Vegan
  • No Sugar
  • Vegetarian
  • Professional Chef
  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • Anytime Dining
  • International Cuisine
  • Gluten-free
  • Low / No Sodium

Room Amenities

  • Handicap Accessible
  • Ground Floor Units
  • Private patio, deck, or balcony
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Fireplaces
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Covered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Beauty Salon
  • Indoor Atrium
  • Library
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • Outdoor Common Areas
  • Computer or Media Center
  • Private Bath
  • Central Fireplace

Recreational areas

  • Golf Course or Putting Green
  • Movie or Theater Room
  • Game Room
  • Billiards Lounge
  • Woodworking Shop
  • Arts and Crafts Center
  • Fitness Center
  • Ballroom
  • Swimming Pool
  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Cooking Classes
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Water Aerobics
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Intergenerational Programs
  • Live Musical Performances
  • Karaoke
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Activities Off-site
  • Qi Gong
  • Forever Fit
  • Activities On-site
  • Trivia Games
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Gardening Club
  • Live Dance or Theater Performances
  • Happy Hour
  • Dances
  • Wii Bowling
  • Art Classes
  • Holiday Parties
  • Tai Chi
  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Community Service Programs
  • Bible Study Group
  • Stretching Classes

Reviews

for The Park at Surprise

9.2Review score34 reviews
9.2
Review score
34 reviews
5 star
88%
4 star
6%
3 star
6%
2 star
0%
1 star
0%
Koelsch Senior Communities
8
Review score936 reviews39 communities
Write a review
A Place for Mom has scored The Park at Surprise with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Park at Surprise has 34 reviews with an average "overall experience" of 4.8 out of 5.
Overall Rating
4.8
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.7
Activities
4.8
Value for Cost
4.8
A Place for Mom has scored The Park at Surprise with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Park at Surprise has 34 reviews with an average "overall experience" of 4.8 out of 5.
Parent company
Koelsch Senior Communities
8
Review score936 reviews39 communities
Logo for Koelsch Senior Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 34 reviews
Anonymous - Resident/client
Independent Living
August 29, 2023
5.0
Verified Review
Great place to live
I like living here. Nice people, decent food. It's just much nicer.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from The Park at Surprise
September 21, 2023
Thank you for your 5-star review! It's much appreciated.
Betty B - Resident/client
Independent Living
June 23, 2023
5.0
Im sorry to have to leave my home
I am so sad that I have to leave my home at The Park at Surprise. I live in the 2bedroom den style on the 1st floor that is 1100 square feet I believe. My patio and windows face the pretty courtyard, they remind me of my travels in Europe. I am leaving bc my health has declined, I didn't want to bring caregivers into my home to prolong the short term time I have per my Doctor. My Daughter up north in Az wanted me closer to her and to be in a Assisted Living just in case. I understand that is what is needed, but its so bitter sweet. On the other hand, it is time. I have made so many friends here, staff and residents. When everyone on the web or in this building talks about how The Park is like a Family...well its because it really is. I have friends that live at other buildings like this, I visit frequent for Bridge games. This place place really does feel warm and welcoming. You feel safe, you feel valued. We are all honored by the staff but not on a pedestal, its just different here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Judy S - Resident/client
Independent Living
June 23, 2023
5.0
Hear it from the horses mouth
We have been a part of The Park at Surprise since [date removed], pretty much from the beginning. Me and my husband moved from Sun City Grand from a large home, did not even think about moving. Until we came and saw this place and the people in it. We are past our three year mark now, and we couldn’t be more happier. We are definitely not going anywhere. The staff here is family to us, just like the other residents here. The food is amazing, the activities is always outstanding, all the way down to the magnificent housekeeping. [name removed] has been with the building from the very beginning, he is our confidant but also our adopted son lol. He used to be the Director of community relations over here, now he is in the ED position. That just shows you how this company treats their employees, and it shows through and though. We can’t say enough about our home and extended family. From house keeping to the chef. You all are the rock of this building. Thank you for everything.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Jim G - Resident/client
Independent Living
May 22, 2023
5.0
Outstanding Living!!!
Two months living in Arizona, and at The Park at Surprise. I am blown away how kind, compassionate, caring and always taking the first step forward insuring the residents needs and concerns are met. If you are looking for a most amazing independent retirement living home, I highly recommend you check out The Park at Surprise. The home feel will really make you feel their slogan...which is...Welcome Home!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
March 31, 2023
5.0
Place was very nice, clean, well laid out for resident, provided activities for residents to participate. Tour guide was very personable and enjoyable to be with. Stopped along the way to give time to visit with residents and ask for their experience's.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
MH - Toured community
Independent Living
December 15, 2022
5.0
I Toured This Community
We were very impressed with the community but even more impressed with the staff. [name removed]specifically showed compassion, understanding, and is just an awesome person. She made the difference.
anonymous - Toured community
Independent Living
December 14, 2022
5.0
Amazing - made me feel welcome. Felt like family had a great youthful vibe. Clean. Respectful interaction. Were priced for the services - affordable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
October 14, 2022
4.0
Verified Review
This is a beautiful facility with gorgeous units. Everything is magnificent here. The staff is friendly. It's kept very clean. Units have huge bathrooms. The only downfall for us is that there's no green area for the residents. Which is important, especially for residents with pets. It's more expensive than most other places we saw in the area.
Jerry & Barbara - Toured community
Independent Living
January 2, 2022
5.0
Great tour of the entire facility;
[name removed] was our tour guide and she provided us with an excellent experience of what The Park has to offer. [name removed] was very knowledgeable of the amenities and provided us the opportunity to view many of them, including the theatre, the Bistro, the woodworking shop, the bocce ball court and many others. She also answered all of our questions. If you have time, it is a great experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Park at Surprise
January 5, 2022
Jerry & Barbara, Thank you so much for the positive review about your short time with us! At The Park at Surprise, we strive to 'create happiness by providing the finest living experience anywhere' and are so happy to know we have exceeded your expectations! Your comments and compliments are a gift to our staff and our community. If you have any additional questions, please always feel welcome to reach out to us!
anonymous - Family/friend
Independent Living
December 7, 2021
5.0
Verified Review
Review of The Park at Surprise
My mom was very impressed with The Park at Surprise when she came to tour it. She is very happy with her experience at the facility.
Response from The Park at Surprise
December 13, 2021
Thank you for your positive review of The Park at Surprise! At our community, we strive to give you the best in service and luxury, and it means so much that you have taken the time to share your incredible experience with others. Thank you again!
Jeffrey C - Resident/client
Independent Living
October 20, 2021
5.0
My review of The Park at Surpirse
After helping a friend move into a similar facility, I am amazing at home caring and involved the staff at The Park is. They go that extra mile and make sure you are having a great experience living in this community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Park at Surprise
November 16, 2021
Jeffrey C, Thank you so much for your kind review on how The Park at Surprise! At our community, we aim to offer the best of Signature Independent Living possible. Going above and beyond for our residents is a pleasure. Thank you for taking the time to share how our community impressed you! It means so much to us.
Robert - Family/friend
Independent Living
August 18, 2021
5.0
Verified Review
Great Place for Your Mom
This s is a nice community and we are glad we choose this one for my loved one. The staff are great at the community. They have a lot of activities available for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
4
anonymous - Resident/client
Independent Living
August 17, 2021
4.0
Verified Review
I would recommend
I chose The Park at Surprise because of the appearance, the friendly staff members, and the food. The meals here are chef prepared and I really enjoy them. The apartment sizes are very good. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
4
Value for Cost
4
Tina - Family/friend
Independent Living
July 6, 2021
5.0
Verified Review
The perfect place for senior independent living
One of the biggest perks is transportation is available for any dr. appointment. The community just feels like home. The staff took the time to talk to us and just talk and we felt welcome. The staff is very friendly and so is the residence. The community is also pet friendly I would recommend this community to others based on our experience.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
January 19, 2021
3.0
Verified Review
I would not recommend this community
I wouldn't recommend this community to others, The community told me I would qualify for a housing allowance from the VA and I wasn't able to qualify and they told me I would have to leave and wouldn't work with me at all.
Cleanliness
5
Friendliness
5
Meals & Dining
4
Activities
4
Value for Cost
3
Gerald Smith - Resident/client
Independent Living
November 24, 2020
3.0
Verified Review
My review of Park at Surprise
I chose The park at Surprise because I liked the location, it is close to golf courses and such. The apartment sizes here were a little bit on the smaller side and the food here was just mediocre. I was told before I moved in that I would get an allowance for the veterans administration and that never happened, so I did have to end up moving out, it is a very expensive facility. Overall, I would not recommend.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
4
Activities
2
anonymous - Resident/client
Independent Living
July 25, 2020
5.0
Verified Review
Review of The Park At Surprise
Great place to live. Food is fabulous. All the staff so friendly and helpful. I highly recommend this place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Independent Living
July 25, 2020
5.0
Verified Review
Review of The Park At Surprise
This is the perfect place to live for people 55 and older. During the week, two meals are provided each day. On the weekends breakfast is provided and the Victory Bistro is open for sandwiches. Light housekeeping is provided once a week. My husband and I enjoy living here. We are never bored. All the staff members starting with [name removed] on down are helpful, kind, caring, considerate and hardworking people.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
R. R. Sparks - Resident/client
Independent Living
May 27, 2020
5.0
Verified Review
Review of The Park at Surprise
The Park community is excellent in presentation, care, concern, providing "home" for all residents. The administrators and staff always go above and beyond to provide for all involved in this beautiful community. The best of all seven facilities in Phoenix and Sun Cities we checked.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Park at Surprise
June 17, 2020
R. R. Sparks, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director
anonymous - Resident/client
Independent Living
April 27, 2020
5.0
Verified Review
Review of The Park at Surprise
Top-notch facility and staff. The food and accommodations are excellent. We highly recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Park at Surprise
June 17, 2020
At The Park at Surprise, our motto is to ‘create happiness by providing the finest living anywhere,’ and your kind words are nothing short of confirmation that we are doing what we set out to do. We can’t thank you enough for sharing your positive experience with others, it means the world to us. Thank you! - Michael Bergmans, Executive Director
Viewing 1-20 out of 34 reviews

Neighborhoods
around The Park at Surprise

See what the neighborhood has to offer and what’s nearby:
The Park at Surprise in google map

Frequently Asked Questions
about The Park at Surprise

The Park at Surprise offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Park at Surprise 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (623) 594-9042 to reach a resident at The Park at Surprise.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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