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The Oaks at Olde Towne

9 Chestnut Street, Gaithersburg, MD 20877

8 reviews
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5 star
0%
4 star
13%
3 star
0%
2 star
49%
1 star
38%
See all reviews
For more information about senior living options:
(866) 374-4058
The Oaks at Olde Towne
The Oaks at Olde Towne
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About the facility
The Oaks at Olde Towne

The Oaks at Olde Towne in Gaithersburg, MD is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Senior Apartments

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The Oaks at Olde Towne
The Oaks at Olde Towne

9 Chestnut Street, Gaithersburg, MD 20877

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Willow Manor at Clopper's Mill

18003 Mateny Road, Germantown, MD 20874

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Review score not available
8.5
Review score
21 reviews
8.5
Review score
21 reviews
5 star
76%
4 star
19%
3 star
5%
2 star
0%
1 star
0%
8.5
Review score
10 reviews
8.5
Review score
10 reviews
5 star
50%
4 star
20%
3 star
30%
2 star
0%
1 star
0%
Review score not available
Studio
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Reviews

for The Oaks at Olde Towne

8 reviews
5 star
0%
4 star
13%
3 star
0%
2 star
49%
1 star
38%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Oaks at Olde Towne with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Oaks at Olde Towne has 8 reviews with an average "overall experience" of 1.7 out of 5.
Overall Rating
1.7
Cleanliness
1.6
Friendliness
1.9
Care Services
1.8
Staff
Meals & Dining
Activities
1.8
Value for Cost
1.5
A Place for Mom has scored The Oaks at Olde Towne with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Oaks at Olde Towne has 8 reviews with an average "overall experience" of 1.7 out of 5.
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
anonymous - Resident/client
Senior Apartments
February 8, 2017
1.5
SMOKING IN 313 AND TERRIBLE BUILDING TEMPERATURE
Unit 313 smoke comes into 213. Due to previous injury my breathing is difficult at best. The smoke chokes me and hurts my eyes also. Secondly the hall was over 80 degrees Monday night. My son visited and said it was very hot coming down the hall. I do not see why building air cannot be set for 70 degrees and left there. There is no excuse for the lack of attention to environmental issues in the building. My unit was at 81 degrees on the unit temp gauge and my heat was set at 69. Inexcusable. The maintenance man said he would turn on hall a/c. Tonight the forecast is for low 30s. The man had the appearance of a badly hung over person. The whole behavior of our staff is polite and conciliatory but nothing gets changed. DEPLORABLE.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
0.5
Care Services
1.5
Activities
1.5
Response from The Oaks at Olde Towne
February 19, 2019
We are sorry that your experience at The Oaks at Olde Towne didn’t quite match your expectations. We would love to know more information, so that we can deliver a better experience next time. You may reach us anytime at [removed]. Again, thank you for your feedback!
Ms. Owens - Resident/client
Senior Apartments
September 28, 2016
2.0
Parking and Whose in the Building After 5
I'm looking out my patio window now and viewed a young lady pull up and place a window covering on the passenger side of her vehicle. Recently, Anna viewed strangers in the building at all hours of the night. We're not feeling safe. A resident with her son's living with her....they park their car in various spaces in the corner or on the side and smoke and drink. They then park across the street afterwards. Many of the residents are not feeling safe here.
Cleanliness
1
Friendliness
2
Value for Cost
2
Care Services
1
Activities
3
Response from The Oaks at Olde Towne
February 19, 2019
We are sorry that your experience at The Oaks at Olde Towne didn’t quite match your expectations. We would love to know more information, so that we can deliver a better experience next time. You may reach us anytime at [removed]. Again, thank you for your feedback!
Georgeanne - Family/friend
Senior Apartments
August 3, 2016
1.5
Neefd Facility In/Exterior Monitoring
When leaving my Dad's apartment late this evening. I viewed the black car with people inside smoking....????...I was afraid to obtain the license plates, but determined it did not have the appropriate parking sticker. Not sure if the occupants of the vehicle are friends of a resident. It's certainly odd that I've seen the vehicle at various times during my visits. When it's dark...not feeling at ease that it's safe to be walking to/from the parking lot.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from The Oaks at Olde Towne
February 19, 2019
We are sorry that your experience at The Oaks at Olde Towne didn’t quite match your expectations. We would love to know more information, so that we can deliver a better experience next time. You may reach us anytime at [removed]. Again, thank you for your feedback!
Gigi B - Family/friend
Senior Apartments
July 7, 2016
1.0
Stop the Smoking
Overall facility is surface cleaned, subpar and not to the level expected. Halls with spots go months without being cleaned 4th floor just cleaned. Halls and stairways always smokey. Resident on 2nd floor drives his black car....to the side of the building....smokes and leaves his discarded cigarettes on the ground. I watched him from the 2nd floor as he threw the cigarettes on the ground...looked around to see if he's been caught. My daughter immediately told Ana, who said okay, but did nothing. As soon as something else opens for my Mother.....she's gone.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from The Oaks at Olde Towne
February 19, 2019
We are sorry that your experience at The Oaks at Olde Towne didn’t quite match your expectations. We would love to know more information, so that we can deliver a better experience next time. You may reach us anytime at [removed]. Again, thank you for your feedback!
anonymous - Toured community
Senior Apartments
July 7, 2016
1.0
Carpets need cleaning in / out of units. When my Dad moved in, the hallways and laundry rooms were cleaned at least every other day. My Dad states this is no longer the case. Smoking still I'm stairwells....Facility unable to curtail until a resident gets sick. Gazebo lighted at night....much-needed, but it took many complaints to change it. We're hoping to move our relative.
Cleanliness
1
Friendliness
2
Value for Cost
1
Care Services
2.5
Activities
1
Response from The Oaks at Olde Towne
February 19, 2019
We are sorry that your experience at The Oaks at Olde Towne didn’t quite match your expectations. We would love to know more information, so that we can deliver a better experience next time. You may reach us anytime at [removed]. Again, thank you for your feedback!
Ellie B - Family/friend
Senior Apartments
January 24, 2016
1.0
Smoking Allowed
My Dad lives at this facility and smoking is evident on many of the floors and particularly in the stairways. Young people gather on the side of the property in the gazebo and complaints regarding smoking and loitering are not heard.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from The Oaks at Olde Towne
January 25, 2016
Thank you for your feedback. Feedback is always important to The Oaks at Olde Towne management so we can better serve our community. I have relayed your concerns to my staff and we are working diligently to resolve these issues you are worried about for your father. Please feel to call me at [removed] to set up a time to further discuss this matter. Thanks. Ana
Char Hardy - Resident/client
Senior Apartments
September 4, 2015
2.0
Not Safe or Smoke Free
I'm rating the facility based on safety and a healthy living environment. The smoking is uncontrolled [removed]. [removed] There is loitering in and around the gazebo. On the side where the gazebo is, cars not permitted double park and [removed]. [removed] My son is in search for a different property. I also wish the smell in the hallway would be reduced by a more constant cleaning of the hallways and trash areas.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from The Oaks at Olde Towne
February 19, 2019
We are sorry that your experience at The Oaks at Olde Towne didn’t quite match your expectations. We would love to know more information, so that we can deliver a better experience next time. You may reach us anytime at [removed]. Again, thank you for your feedback!
anonymous - Toured community
Senior Apartments
January 2, 2015
3.5
Residents are smoking in their apartments. This air pollutions gets into other units. I have asked that this situation be remedied. Apt ### lit up at 3:25. I was awakened by my coughing and burning eyes. Please PLEASE can't something be done!
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3.5
Activities
3.5
Response from The Oaks at Olde Towne
February 4, 2015
I am sorry to hear about your experience. The Oaks is a smoke-free community and smoking is not permitted anywhere inside the building or on the premises. Please contact the management office and sit down to find out how can we resolve this matter. Thank you for your feedback.
Viewing 1-8 out of 8 reviews

Amenities
at The Oaks at Olde Towne

Healthcare Services

  • Medication Management

Room Amenities

  • Full kitchen
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Air Conditioned
  • Bath Tubs
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Recreational areas

  • Fitness Center

Services

  • Beautician

Languages spoken

  • English

Activities

  • Activities On-site
  • Holiday Parties

Neighborhoods
around The Oaks at Olde Towne

See what the neighborhood has to offer and what’s nearby:
The Oaks at Olde Towne in google map

Frequently Asked Questions
about The Oaks at Olde Towne

The Oaks at Olde Towne offers 1 Bedroom and 2 Bedrooms. Learn more.

Call (301) 519-8290 to reach a resident at The Oaks at Olde Towne.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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